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IBM Robotic Process Automation (RPA) vs Redwood Software - Finance Automation Edition vs UiPath Platform comparison

IBM and Redwood Software are both solutions in the Robotic Process Automation (RPA) category. IBM is ranked #10 with an average rating of 8.0, while Redwood Software is ranked #13 with an average rating of 8.0. IBM holds a 2.9% mindshare in RPA, compared to Redwood Software’s 1.3% mindshare. Additionally, 88% of IBM users are willing to recommend the solution, compared to 80% of Redwood Software users who would recommend it.
IBM Robotic Process Automat...
Read 25 IBM Robotic Process Automation (RPA) reviews
  • 2,151 Views
  • 2,043 Comparison Views
88% willing to recommend
Redwood Software - Finance ...
Read 3 Redwood Software - Finance Automation Edition reviews
  • 1,070 Views
  • 770 Comparison Views
80% willing to recommend
UiPath Platform
Read 913 UiPath Platform reviews
  • 26,806 Views
  • 24,930 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM Robotic Process Automation (RPA), Redwood Software - Finance Automation Edition, and UiPath Platform based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

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To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: January 2026).
Buyer's Guide
Robotic Process Automation (RPA)
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the Robotic Process Automation (RPA) category, the mindshare of IBM Robotic Process Automation (RPA) is 2.9%, up from 1.9% compared to the previous year. The mindshare of Redwood Software - Finance Automation Edition is 1.3%, up from 0.4% compared to the previous year. The mindshare of UiPath Platform is 12.9%, down from 24.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
UiPath Platform12.9%
IBM Robotic Process Automation (RPA)2.9%
Redwood Software - Finance Automation Edition1.3%
Other82.9%
Robotic Process Automation (RPA)
 

Featured Reviews

MA
Mohamed-Abdelwahed
Business Solutions Manager at valleysoft
Has improved analytics and reporting but needs better integration and support
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed. There is an AI part in IBM Robotic Process Automation (RPA) for Machine Learning, but IBM has another platform specifically for data and AI, which is integrated right now. More features are hoped for in the future.
Read full review
RC
Ram Chenna
Enterprise Architect at a consultancy with 10,001+ employees
Single bot now replaces five associates who previously handled finance processes and eliminates manual errors
Everything seems to be working well. However, I see value in integrating AI for automation. So, I would like to see AI integration for automation in future releases. Ideally, after I perform postings, I would like to leverage a generative AI model. This would allow me to type a query or question directly to the bot, and it would retrieve the information I need. For example, I could ask for the number of invoices, the status of specific invoices, or any other relevant data. Currently, we achieve this by building our own Finance model. So, integrating a pre-built finance model with the tool would be much easier and more efficient for reporting purposes. We're looking at several potential uses for this AI model. It could empower various user groups, including regular finance executives, customers, and even vendors to submit queries. Additionally, our leadership team is interested in using the AI model to generate reports directly on the Redwood dashboard. This functionality could potentially replace the need for BSpoke Solutions and the manual generation of BSpoke reports, streamlining the entire reporting process.
Read full review
reviewer2761431 - PeerSpot reviewer
reviewer2761431
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The initial setup is very easy."
"The solution's ease of use is its most valuable aspect."
More IBM Robotic Process Automation (RPA) pros
"So the best thing is ease of use."
"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."
"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."
"You can design processes even if you do not know coding."
"We like how UiPath is designed for low-code or no-code users. It's less complicated, enabling everyone to use it with only a basic knowledge of automation or data. Generally, I also like UiPath's ability to mine processes and analyze user interactions to generate analytics."
"The capabilities offered by UiPath Platform feel a one-stop shop for automation solutions, especially after migrating from on-prem to cloud, which grants us access to all the latest offerings."
"The most important feature of all is the UiPath community and the forums, as they have helped me with countless questions!"
"The ability to do citizen development is the most valuable feature. That initiative has helped us to expand it because that gives folks that are closer to the business the ability to develop their own solutions that are tailored to what they need to do, as opposed to waiting for someone in IT to contact them to build it out. Or to wait for a business analyst to provide some type of value metric, but they can actually go and build it themselves."
"For some complex automations, we can integrate with VBScript and Python scripts if necessary, however, initial automation does not require in-depth programming knowledge."
"The product helps us establish and maintain best practices while simplifying workflows."
"In terms of ROI, we are saving more than what the platform costs us. We are at about 1.5 million in savings due to a recent automation. It was a little less than that before. These are soft savings and don't show up on balance sheets. We're trying to work toward automations that actually do lead to hard savings. We've saved about 43,000 hours in a year so far."
More UiPath Platform pros
 

Cons

"Needs better integration with artificial intelligence or with machine-learning."
"The users should be allowed to create folders in Control Center."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"The pricing of IBM Robotic Process Automation (RPA) could be improved."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"We would like a decreased need for customer support."
"Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP."
More IBM Robotic Process Automation (RPA) cons
"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."
"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."
"Mapping the process steps to an existing R2R process quickly would be a definite step forward."
"The speed of upgrades is really hard to follow."
"A ten out of ten for me would be having native integration with everything I'd want and I don't think that'll ever happen."
"We're actually looking into a document to understand the use case. It's essentially car titles, and we're struggling. We've used several different OCR engines to try to train the model and try to improve it. For us, a little more direction on how to actually achieve this would be useful. We've been struggling for a couple of months now trying to get it working and getting it to the level we need it."
"The license model changing every year can be a little bit frustrating. It's hard sometimes when things go from being robot-based to being runtime-based."
"It is sometimes difficult to work with the exceptions, which can cause us a delay."
"I would like UIPath to improve the OCR visuals."
"The main disadvantage that I have identified in the Document Understanding is in table extraction. If the table size is large and goes to the next page, we are unable to extract it with Document Understanding. I hear that there is a solution for that but I have to find it."
"AI and ML need further improvements to reach mature status."
More UiPath Platform cons
 

Pricing and Cost Advice

"I rate the pricing ten out of ten. So, the pricing is very good for me."
"IBM RPA is cheaper than other tools."
"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
"The license is paid annually."
"The pricing is reasonable for this solution."
"The pricing is reasonable."
"The product has a yearly licensing fee."
More IBM Robotic Process Automation (RPA) pricing and cost advice
"The licensing was purely based on the number of transactions being processed in production."
"Orchestrator should have better scalability with a better payment model in terms of number of processes that you want to use. Instead, you have one product which covers this size with this fixed price. You're getting a box of options, but you can't really scale it."
"At the last place that I worked, it was $700,000 USD."
"I do not like the enormous jumps that they have had in the past. The ROI has become a lot harder because of the pricing changes. When you have time to plan for it, the ROI is there. If it was cheaper, it would make my life easier, but on the other hand, it is worth it."
"The pricing is quite reasonable."
"We analyzed and compared the costs of RPA from different vendors and we found that UiPath was the most cost-effective in the long term. An unattended robot costs approximately $8,500 annually."
"I would like to have transparency in pricing. We're creating a lot of robotic process automation use cases all over the place. I'm never really clear on what the pricing model is and the skews."
"The product is not the cheapest."
"Its price is on the higher side as compared to the other players in the market. They are tying up with a lot of other products such as Druid, but they are independently also very expensive. That's what the customers say when we start giving them options of UiPath."
More UiPath Platform pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Insurance Company
9%
Comms Service Provider
6%
Manufacturing Company
20%
Performing Arts
13%
University
7%
Transportation Company
7%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
No data available
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise143
Large Enterprise669
 

Questions from the Community

What do you like most about IBM Robotic Process Automation (RPA)?
Integrating the tool with SAP, EBS, or other ERPs is easy.
See all answers
What needs improvement with IBM Robotic Process Automation (RPA)?
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external ...
See all answers
What is your primary use case for IBM Robotic Process Automation (RPA)?
My customers' main use cases for IBM Robotic Process Automation (RPA) are especially in the banking industry, particu...
See all answers
What do you like most about Redwood Business Process Automation - Finance Edition?
Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each t...
See all answers
What is your experience regarding pricing and costs for Redwood Business Process Automation - Finance Edition?
The pricing is very client-specific. It's not a one-size-fits-all price. They don't have a single price for everyone....
See all answers
What needs improvement with Redwood Business Process Automation - Finance Edition?
Everything seems to be working well. However, I see value in integrating AI for automation. So, I would like to see A...
See all answers
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
See all answers
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
See all answers
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
See all answers
 

Comparisons

Microsoft Power Automate vs IBM Robotic Process Automation (RPA) Logo
Microsoft Power Automate vs IBM Robotic Process Automation (RPA)
Compared 51% of the time
Nintex RPA vs IBM Robotic Process Automation (RPA) Logo
Nintex RPA vs IBM Robotic Process Automation (RPA)
Compared 5% of the time
Automation Anywhere vs IBM Robotic Process Automation (RPA) Logo
Automation Anywhere vs IBM Robotic Process Automation (RPA)
Compared 4% of the time
Blue Prism vs IBM Robotic Process Automation (RPA) Logo
Blue Prism vs IBM Robotic Process Automation (RPA)
Compared 4% of the time
IPsoft 1RPA vs IBM Robotic Process Automation (RPA) Logo
IPsoft 1RPA vs IBM Robotic Process Automation (RPA)
Compared 3% of the time
More IBM Robotic Process Automation (RPA) Competitors
Fortra's Automate vs Redwood Software - Finance Automation Edition Logo
Fortra's Automate vs Redwood Software - Finance Automation Edition
Compared 11% of the time
BlackLine vs Redwood Software - Finance Automation Edition Logo
BlackLine vs Redwood Software - Finance Automation Edition
Compared 10% of the time
SAP Intelligent RPA vs Redwood Software - Finance Automation Edition Logo
SAP Intelligent RPA vs Redwood Software - Finance Automation Edition
Compared 8% of the time
Blue Prism Cloud vs Redwood Software - Finance Automation Edition Logo
Blue Prism Cloud vs Redwood Software - Finance Automation Edition
Compared 6% of the time
Blue Prism vs Redwood Software - Finance Automation Edition Logo
Blue Prism vs Redwood Software - Finance Automation Edition
Compared 5% of the time
More Redwood Software - Finance Automation Edition Competitors
Microsoft Power Automate vs UiPath Platform Logo
Microsoft Power Automate vs UiPath Platform
Compared 13% of the time
Automation Anywhere vs UiPath Platform Logo
Automation Anywhere vs UiPath Platform
Compared 10% of the time
Blue Prism vs UiPath Platform Logo
Blue Prism vs UiPath Platform
Compared 7% of the time
ServiceNow Automation Engine vs UiPath Platform Logo
ServiceNow Automation Engine vs UiPath Platform
Compared 5% of the time
Nintex RPA vs UiPath Platform Logo
Nintex RPA vs UiPath Platform
Compared 2% of the time
More UiPath Platform Competitors
 

Product Reports

Buyer's Guide
IBM Robotic Process Automation (RPA)
January 2026
IBM Robotic Process Automation (RPA) reportDownload IBM Robotic Process Automation (RPA) product report
Buyer's Guide
Redwood Software - Finance Automation Edition
January 2026
Redwood Software - Finance Automation Edition reportDownload Redwood Software - Finance Automation Edition product report
Buyer's Guide
UiPath Platform
January 2026
UiPath Platform reportDownload UiPath Platform product report
 

Also Known As

IBM RPA
Redwood Business Process Automation - Finance Edition, Redwood Robotics, Redwood Finance Automation
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

IBM

The volume of repetitive, manual tasks across finance is overwhelming – every day or at the end of every month, quarter or year. Redwood’s finance automation reduces that unnecessary and time-consuming manual effort. We know because our customers tell us that our finance automation solution helps them achieve a much higher degree of back-office process automation compared with alternatives.

Redwood Software

UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.

UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.

What are the key features of UiPath Platform?

  • Drag-and-Drop Functionality: Allows users to design workflows easily without extensive technical skills.
  • Orchestrator: Enhances task management and enables scalable automation.
  • AI and Document Understanding: Improves data accuracy and minimizes errors.
  • System Integration: Offers seamless integration with SAP, CRM, Oracle, and more.
  • Active Community and Training: UiPath Academy provides resources for skill development.

What benefits should users look for in reviews?

  • Increased Efficiency: Reduction in manual workloads through automation of repetitive tasks.
  • Improved Accuracy: Enhanced data handling capabilities reduce errors.
  • Productivity Boost: Supports both attended and unattended automations to streamline operations.
  • Scalability: Ability to handle growing automation demands efficiently.
  • Integration Benefits: Easy integration with enterprise systems for streamlined operations.

UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.

UiPath
 

Sample Customers

The Hanover Insurance Group
ArcelorMittal, Alliant Energy, Allianz, Arla, Bacardi, CPS Energy, DSM, Faurecia, Genetech, Jabil, Jumbo,
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Buyer's Guide
Robotic Process Automation (RPA)
January 2026
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