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UiPath Platform pros and cons

Vendor: UiPath
4.4 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

UiPath Platform saves significant amounts of time and money, reducing human errors and allowing employees to focus on more strategic tasks.
The drag-and-drop functionality and pre-built components make automation development easy even for those without a programming background, leading to cost-effective automation implementations.
It provides valuable support with a strong community and extensive training resources, helping users learn and apply automation effectively.
With a strong return on investment, UiPath Platform enhances business operations, leading to significant financial savings and improved productivity.
UiPath Platform's ease of integration with existing systems and its scalability make it adaptable for various business needs and capable of handling a wide range of applications.

CONS

UiPath Platform's high licensing and setup costs make it expensive, which can be a barrier for small and medium-sized businesses.
The integration with Python, SAP, and other third-party applications needs improvement, as users face difficulty when working with frequently changing or legacy systems.
There are significant issues regarding the stability and reliability of UiPath Platform, which often lead to unexpected failures, crashes, and sluggish performance when automating complex processes.
Security improvements are necessary, including enhanced governance and better integration of AI and machine learning capabilities to handle unstructured data and decision-making more effectively.
UiPath Platform's technical support and community networking have been criticized for slow response times and a lack of effective guidance in troubleshooting and resolving complex issues.
 

UiPath Platform Pros review quotes

reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Oct 1, 2025
We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group.
CS
Program Manager at a healthcare company with 10,001+ employees
Sep 30, 2025
Since we're still on-prem, the Orchestrator feature of UiPath Platform has been key in us being able to monitor and see exactly what is going on with the automations.
Kyle Grimm - PeerSpot reviewer
Automation Developer at Worthington Industries
Oct 1, 2025
The feature of UiPath Platform that I appreciate the most is the Desktop Studio.
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
VijayBhallamudi - PeerSpot reviewer
Senior Business Analyst at Flix
Jun 27, 2025
We also have some report automations which we did with UiPath Platform, and they get done now in one-hundredth of the time that it used to be done before and without any errors.
reviewer2761035 - PeerSpot reviewer
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
Sep 30, 2025
The unattended bots have been most successful for us so far.
Jonny Roche - PeerSpot reviewer
Portfolio Product Owner at a insurance company with 10,001+ employees
Sep 30, 2025
The features I find most valuable within UiPath Platform are the logging and controls, and the ability to bring value to the firm extremely quickly due to the low-code, no-code functionality.
Raheel Irshad Khan - PeerSpot reviewer
Rpa Solution Architect at MPC Cloud Consulting Pvt Ltd
Apr 6, 2026
UiPath Platform stands out for me because of its usability, its diversification, its integration, and having multiple options for the same thing in different ways.
Ishmael Munyai - PeerSpot reviewer
Automation Software Engineer at apollo studios
Dec 8, 2025
UiPath Platform's ability to automate repetitive tasks and maintain accuracy is a significant improvement for organizations.
DanielMoore - PeerSpot reviewer
CEO/MD at Resources and Energy Group Limited
Sep 30, 2025
Deployment was good.
Praveen Kumar S G - PeerSpot reviewer
RPA Solution Architect at Center for Økonomi i Region Hovedstaden
Dec 19, 2025
When I compare UiPath Platform with other products, I see that everything is perfect with UiPath Platform in terms of pricing, user-friendliness, capability, and efficiency.
 

UiPath Platform Cons review quotes

reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Oct 1, 2025
The one thing I would recommend to improve is pricing, which is a big challenge.
CS
Program Manager at a healthcare company with 10,001+ employees
Sep 30, 2025
To make it a ten out of ten, it would help if they understand that we don't work 24/7, so we're not going to respond immediately when they send an email asking for a response.
Kyle Grimm - PeerSpot reviewer
Automation Developer at Worthington Industries
Oct 1, 2025
My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced.
Learn what your peers think about UiPath Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
VijayBhallamudi - PeerSpot reviewer
Senior Business Analyst at Flix
Jun 27, 2025
My overall thoughts regarding the licensing cost of UiPath Platform is that it is a bit more expensive solution compared to others.
reviewer2761035 - PeerSpot reviewer
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
Sep 30, 2025
If improvements can be made to attended bots, that would be beneficial as there are many use cases in our company that we haven't explored yet.
Jonny Roche - PeerSpot reviewer
Portfolio Product Owner at a insurance company with 10,001+ employees
Sep 30, 2025
I did not find support helpful.
Raheel Irshad Khan - PeerSpot reviewer
Rpa Solution Architect at MPC Cloud Consulting Pvt Ltd
Apr 6, 2026
UiPath Platform pricing is high. Whenever an organization tries to opt for UiPath Platform, the real question comes regarding its price.
Ishmael Munyai - PeerSpot reviewer
Automation Software Engineer at apollo studios
Dec 8, 2025
The cost of licensing and using UiPath Platform is a primary area for improvement, particularly for small businesses.
DanielMoore - PeerSpot reviewer
CEO/MD at Resources and Energy Group Limited
Sep 30, 2025
One of the biggest pain points for us is that while they have solution decks to help build solutions faster, if they developed more of a framework for areas we don't understand, indicating how to generate ROI or compress time to build automation, that would be beneficial.
Praveen Kumar S G - PeerSpot reviewer
RPA Solution Architect at Center for Økonomi i Region Hovedstaden
Dec 19, 2025
An area where UiPath Platform has room for improvement is that they do not have a local source code saving opportunity where we need to save it in our local file or a local PC.