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Grafana Labs Logo
11,905 views|8,069 comparisons
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960 views|737 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users find Grafana's setup to be simple, others struggle with its complexity and the need to optimize resources. On the other hand, WhatsUp Gold is generally straightforward, with some able to deploy it in a mere 10 minutes. However, users who are new to the software or require a server license may find it more challenging.
  • Features: Grafana has customizable graphs and flexible integration that allows it to be used for multiple purposes. Additionally, it is open source software. WhatsUp Gold offers features such as auto scanning, cost-effectiveness, NetFlow monitoring, real-time monitoring, server health, virtualized maps, and accurate network monitoring.
  • Pricing: Grafana's cost depends on the number of metrics ingested per day, while WhatsUp Gold charges per device per year. However, Grafana can use up a lot of memory and computing resources, while WhatsUp Gold is considered reasonable and transparent without hidden fees. Additionally, commercial use of Grafana requires purchasing a license, but all add-ons for WhatsUp Gold can cost under $10,000.
  • Service and Support: When comparing Grafana and WhatsUp Gold for customer service, it seems that there are mixed reviews for Grafana's service. The quality of service seems to depend on the user's specific needs and experience. On the other hand, WhatsUp Gold generally receives positive feedback for its technical support and customer service. However, some users have expressed concerns about limited availability of certified engineers and negative experiences with support.
  • ROI: Grafana provides enhanced data visualization and simple monitoring, resulting in a favorable ROI. On the other hand, WhatsUp Gold delivers superior network visibility, quicker issue resolution, and tailored reports, which results in cost savings and increased efficiency.

Comparison Results: Grafana is the preferred choice over WhatsUp Gold due to its flexibility, open source nature, and ability to cater to multiple use cases. It has a better UI dashboard, live monitoring, alerts, and heat maps. WhatsUp Gold is cost-effective and has good documentation, but it lacks real-time monitoring and configuration management. Users suggest that it needs to improve its release cadence to add new features and functionality more quickly. Overall, Grafana provides a better user-friendly experience and more advanced features.

To learn more, read our detailed Grafana vs. WhatsUp Gold Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools.""The product's initial setup phase was very easy.""The solution can scale well.""The integration between Loki and Tempo is valuable.""​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​""The most important feature of Grafana is its alarm formatting capability.""It integrates well with other solutions.""The initial setup is straightforward with just a few clicks on the solution's cloud."

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"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.""NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business.""The installation and configuration process are easy.""WhatsUp Gold is very easy to deploy.""We no longer have to manually search for problems because we are alerted when something in the network goes down.""The user interface is good enough.""The most valuable feature is the monitoring of resources.""I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

More WhatsUp Gold Pros →

Cons
"They should improve the functioning of its editing tool.""Trigger limits are difficult to see in a graph.""One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated.""Grafana need to improve the logging functionality.""If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""The product's configuration for saving files could be improved.""The documentation or training provided by Grafana is limited compared to its competitors, like Splunk.""The solution should include online support."

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"Regional product team support is not very good.""One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in.""Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.""The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.""The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.""The technical support does not bother to respond.""I might like to see a better interface in the future."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The solution effectively monitors network devices and servers.
    Top Answer:I cannot provide a price rating because we purchased a one-time perpetual license. It's all ours, and we're still enjoying it. We renewed support until last year, but we didn't get benefits from it.
    Top Answer:There is room for improvement in server management and application monitoring. An additional feature I would like to see in the next release would be more detailed application monitoring capabilities.
    Ranking
    Views
    11,905
    Comparisons
    8,069
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    960
    Comparisons
    737
    Reviews
    6
    Average Words per Review
    309
    Rating
    7.2
    Comparisons
    New Relic logo
    Compared 13% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 11% of the time.
    Learn More
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company14%
    Manufacturing Company9%
    Retailer6%
    REVIEWERS
    Financial Services Firm22%
    Government17%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government12%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business25%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Grafana vs. WhatsUp Gold
    March 2024
    Find out what your peers are saying about Grafana vs. WhatsUp Gold and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 21 reviews. Grafana is rated 8.0, while WhatsUp Gold is rated 7.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and VMware Aria Operations for Applications, whereas WhatsUp Gold is most compared with Zabbix, SolarWinds NPM, Nagios XI, PRTG Network Monitor and ManageEngine OpManager. See our Grafana vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.