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Grafana vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (26th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)
 

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.4%, up from 5.9% compared to the previous year. The mindshare of WhatsUp Gold is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"It has good stability."
"The dashboards are the most valuable features."
"It integrates well with other solutions."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​"
"This solution provides valuable insights into the health of our infrastructure in real time."
"The user interface is good enough."
"It is stable."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The threshold alerting is the most valuable feature."
"WhatsUp Gold is very easy to deploy."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The solution effectively monitors network devices and servers."
"The most valuable features are network bandwidth monitoring and monitoring device health."
 

Cons

"It's difficult to see the trends on the graph when the range is too long."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"There are some areas of network drives that are not showing as expected based on server usage."
"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."
"The solution must provide tutorials and guides."
"Regional product team support is not very good."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
 

Pricing and Cost Advice

"I use the open source model so it is free."
"I give the price an eight out of ten."
"​Grafana is free and open source.​"
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"My company uses the open-source version of Grafana, so it's free."
"You need to purchase the solution's license for its commercial use."
"I am using an open-source version"
"We are using the open-source license."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The most valuable feature is the cost compared to other solutions."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Grafana vs. WhatsUp Gold and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.