We performed a comparison between Dynatrace and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is preferred over Grafana due to its AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. It offers good visibility and thorough scanning of services and applications, with the ability to drill down and analyze traffic. While Grafana is praised for its customizable and visually appealing graphs and flexibility in integration with other tools, it lacks some of the advanced features and capabilities of Dynatrace.
"UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"The monitoring is very good."
"We are quite happy with the support that they have been providing."
"Complete visibility into end-to-end user transactions."
"A monitoring system that can show us code level details."
"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"Grafana is a very scalable product. It's a really good product."
"The best feature was the creation of graphs and trends."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"The solution can scale well."
"We can write queries in different languages, which is beneficial for visualization."
"Provides good dashboard visualization."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"We would like the AI to produce more scientific data with less configuration."
"I'd really like to see more dashboarding abilities. The ability to do workflows within dashboards, being able to start at a high level and click into it with custom dashboards. I think most of the time, we are creating our own custom dashboards, and I'd just like to see more ability with that."
"Sometimes we get incidences during the US morning when we are not at the office. If I can get the benefit of a solution, which can alert us and solve itself. It is an automation thing where we do not want to wake up late at night and work on the application."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"It's difficult to see the trends on the graph when the range is too long."
"There are some areas of network drives that are not showing as expected based on server usage."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Lacks event management which affects our DevOps people."
"I would like the ability to download my results into any format in order to share the information with my clients."
"It would be helpful if they simplified the data source."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. Dynatrace is rated 8.8, while Grafana is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Prometheus, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Elastic Observability and Honeycomb.io. See our Dynatrace vs. Grafana report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
