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Dynatrace vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Dynatrace users achieve faster issue resolution, reduced downtime, cost savings, and improved efficiency, enhancing innovation and performance.
Sentiment score
8.0
Users and managers find Grafana valuable for cost-effective data visualization, enhancing application and infrastructure insights.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.3
Dynatrace support is friendly and knowledgeable but experiences with response times and integration assistance vary among users.
Sentiment score
6.4
Grafana users appreciate community support and prompt formal assistance, with enterprise users benefiting from knowledgeable representatives and helpful guides.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT helps me as well.
Grafana's customer support is mainly for developers.
 

Scalability Issues

Sentiment score
7.4
Dynatrace efficiently manages large environments, easily scales horizontally and vertically, though some report minor scalability challenges with costs.
Sentiment score
5.8
Grafana is scalable and effective for monitoring, though costs and complexity rise with larger deployments or open-source versions.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
In terms of our company, the infrastructure is using two availability zones in AWS.
In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for robust stability, high availability, smooth updates, and minimal issues, with consistent improvements over time.
Sentiment score
7.6
Grafana is highly stable, with most users experiencing smooth operation and minimal issues, rating its reliability very high.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
When something in their dashboard does not work, because it is open source, I am able to find all the relative combinations that people are having, making it much easier for me to fix.
Once you get to a higher load, you need to re-evaluate your architecture and put that into account.
 

Room For Improvement

Dynatrace requires improvements in pricing, setup complexity, user interface, monitoring, AI accuracy, reporting, integrations, and support comprehensiveness.
Grafana needs improvements in security, usability, data correlation, integration, and flexibility, with enhanced reporting, machine learning, and user interface.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
It would be better if they made the technology easy to use without needing to read extensive documentation.
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
 

Setup Cost

Dynatrace is valued for features and cloud integration but seen as pricey; users desire clearer, flexible pricing models.
Grafana provides open-source for free and enterprise versions vary in cost based on metrics, plugins, and features.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
In an enterprise setting, pricing is reasonable, as many customers use it.
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it.
 

Valuable Features

Dynatrace provides AI-driven monitoring with comprehensive performance insights, ease of deployment, intuitive UI, and seamless application integration.
Grafana offers intuitive dashboards, strong integration, powerful visualizations, live monitoring, and extensive plugins, making it ideal for development teams.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
It's definitely useful for monitoring, alerting, logs, and analysis.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Log Management (7th), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.3%, down from 13.3% compared to the previous year. The mindshare of Grafana is 6.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Dynatrace vs. Grafana and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.