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Elastic Observability vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Elastic Observability enhances efficiency, reduces incidents, and provides cost-effective visibility, with benefits in data management and availability.
Sentiment score
8.0
Users and managers find Grafana valuable for cost-effective data visualization, enhancing application and infrastructure insights.
 

Customer Service

Sentiment score
7.7
Elastic Observability users praise responsive, knowledgeable support, valuing quick problem-solving, though rely on documentation for added assistance.
Sentiment score
6.4
Grafana users appreciate community support and prompt formal assistance, with enterprise users benefiting from knowledgeable representatives and helpful guides.
My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT helps me as well.
Grafana's customer support is mainly for developers.
 

Scalability Issues

Sentiment score
7.1
Elastic Observability offers scalable performance and ease of use, with user satisfaction varying based on specific implementations and preferences.
Sentiment score
5.8
Grafana is scalable and effective for monitoring, though costs and complexity rise with larger deployments or open-source versions.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
In terms of our company, the infrastructure is using two availability zones in AWS.
In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time.
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable, efficiently handles analytics, and is well-regarded by users, though monitoring storage is recommended.
Sentiment score
7.6
Grafana is highly stable, with most users experiencing smooth operation and minimal issues, rating its reliability very high.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
When something in their dashboard does not work, because it is open source, I am able to find all the relative combinations that people are having, making it much easier for me to fix.
Once you get to a higher load, you need to re-evaluate your architecture and put that into account.
 

Room For Improvement

Elastic Observability needs improved automation, ease of use, dashboard customization, advanced metrics, compatibility, and streamlined deployment processes.
Grafana needs improvements in security, usability, data correlation, integration, and flexibility, with enhanced reporting, machine learning, and user interface.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
It would be better if they made the technology easy to use without needing to read extensive documentation.
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
 

Setup Cost

Elastic Observability offers cost-effective, flexible pricing for enterprises, though high-tier licensing may be expensive for smaller users.
Grafana provides open-source for free and enterprise versions vary in cost based on metrics, plugins, and features.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
In an enterprise setting, pricing is reasonable, as many customers use it.
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it.
 

Valuable Features

Elastic Observability enhances incident response with powerful search, centralized logging, machine learning, and scalable integration for seamless monitoring and alerting.
Grafana offers intuitive dashboards, strong integration, powerful visualizations, live monitoring, and extensive plugins, making it ideal for development teams.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
It's definitely useful for monitoring, alerting, logs, and analysis.
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (11th), Log Management (16th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.0%, down from 5.8% compared to the previous year. The mindshare of Grafana is 6.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
 

Comparisons

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Elastic Observability vs. Grafana and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.