Google Workspace vs KerioConnect comparison

Google and GFI are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 8.2, while GFI is ranked #9 with an average rating of 8.3. Google holds a 20.1% mindshare in EA, compared to GFI’s 4.4% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 62% of GFI users who would recommend it.

Google Workspace

Read 104 Google Workspace reviews

6,650 Views
5,054 Comparison Views

95% willing to recommend

KerioConnect

Read 11 KerioConnect reviews

1,657 Views
1,591 Comparison Views

62% willing to recommend

Google Workspace

KerioConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 13, 2025

Google Workspace and KerioConnect are competitors in the business productivity tools market. Google Workspace has the advantage due to its comprehensive suite of tools that integrate communication and productivity.

Features: Google Workspace offers Gmail, Drive, and Calendar, which are essential tools for communication and productivity. It also provides collaboration features like video chat and APIs for integration. KerioConnect focuses on secure and flexible on-premises email hosting, integrating well with Outlook and mobile devices and requiring low resources.

Room for Improvement: Google Workspace faces challenges such as frequent server outages, Outlook integration issues, and a basic chat feature. It also struggles with feature parity between Sheets and Excel and needs to improve its migration and synchronization processes. KerioConnect requires enhancements in search and archiving, better CRM integration, and the addition of cloud options.

Ease of Deployment and Customer Service: Google Workspace is mostly deployed on public cloud, offering ease of use but limited direct customer service, often leading users to rely on online resources. KerioConnect provides on-premises deployment, giving better privacy control but faces challenges in documentation and technical support despite fast email responses.

Pricing and ROI: Google Workspace, while slightly pricey, provides a strong ROI through integrated features, with flexible licensing for diverse needs but demands clearer cost structures. KerioConnect is an affordable solution, offering competitive pricing with annual models, making it appealing for budget-conscious smaller businesses.

To learn more, read our detailed Google Workspace vs. KerioConnect Report (Updated: September 2025).

Buyer's Guide

Google Workspace vs. KerioConnect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

104

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (4th)

KerioConnect

Ranking in Email Applications

9th

Average Rating

7.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Email Archiving (6th)

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Google Workspace is 20.1%, down from 24.2% compared to the previous year. The mindshare of KerioConnect is 4.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	20.1%
KerioConnect	4.4%
Other	75.5%

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

David Bloomer

Senior Technician at Computers At Work

Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run

Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."

"The solution is stable."

"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"The real-time editing feature is valuable."

"The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot."

"The solution is very stable."

"The most valuable feature of the solution is email."

More Google Workspace pros

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."

"Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly."

"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."

"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."

"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."

"We have contacted technical support a handful of times and received some assistance."

"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."

"The user interface is good."

More KerioConnect pros

Cons

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."

"Google Workspace needs to be more flexible, like Microsoft Excel."

"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."

"I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better."

"Integrating Copilot with Google Workspace is slightly difficult."

"The UI could be more graphic and sassy, but otherwise, it is quite functional."

"There is some redundancy in the functionality between certain modules."

More Google Workspace cons

"Having a native Outlook map integration would make Kerio Connect better."

"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."

"I would like to see better support from their support team."

"The search and archiving documentation capabilities need to be stronger."

"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"

"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."

"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."

More KerioConnect cons

Pricing and Cost Advice

"The pricing is reasonable."

"The price per client within the business is too high."

"We pay a monthly subscription for the use of this solution."

"Approximately $6 per user, per month."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"Licensing costs are on a yearly basis."

"There are different versions of the solution available, such as premium."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

More Google Workspace pricing and cost advice

"The pricing is about $3 per mailbox per month."

"The price of Kerio Connect is better when comparing it to others solutions."

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."

"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

10%

Manufacturing Company

Comms Service Provider

13%

Computer Software Company

12%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	63
Midsize Enterprise	13
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

See all answers

What needs improvement with Google Workspace?

I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using has been effective. Regarding the user interface, when calling a member in the org...

See all answers

What do you like most about KerioConnect?

The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.

See all answers

What is your experience regarding pricing and costs for KerioConnect?

KerioConnect has a first-time cost and yearly subscription. It is not expensive.

See all answers

What needs improvement with KerioConnect?

KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...

See all answers

Comparisons

Amazon WorkMail vs Google Workspace

Compared 23% of the time

Microsoft Exchange Online vs Google Workspace

Compared 17% of the time

Office 365 vs Google Workspace

Compared 17% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Microsoft Exchange vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Microsoft Exchange vs KerioConnect

Compared 53% of the time

Zimbra Collaboration vs KerioConnect

Compared 26% of the time

IceWarp vs KerioConnect

Compared 10% of the time

Microsoft Exchange Online vs KerioConnect

Compared 6% of the time

More KerioConnect Competitors

Product Reports

Buyer's Guide

Google Workspace

October 2025

Download Google Workspace product report

Buyer's Guide

KerioConnect

October 2025

Download KerioConnect product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

GFI

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery

Buyer's Guide

Google Workspace vs. KerioConnect

September 2025

Free Report: Google Workspace vs. KerioConnect

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