IceWarp vs KerioConnect comparison

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3,016 views|1,810 comparisons
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2,536 views|1,540 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IceWarp and KerioConnect based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IceWarp vs. KerioConnect Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"An effective, functional, very good tool for controlling resources.""It has great communication capabilities for team chatting and web conferences.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""The solution has a very good log-in to the UI when compared to other solutions.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""The solution's voice services work well for our company.""IceWarp has multiple applications that are easy to use for many people.""Its price is the most valuable. It is definitely one of the lowest price solutions."

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"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic.""It's relatively simple to use.""The user interface is good.""We have contacted technical support a handful of times and received some assistance.""Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful.""What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."

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Cons
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Support should be improved. Most of the time, the queries are not resolved within the SLA.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""Our customers sometimes have problems receiving mail.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

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"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one""The search and archiving documentation capabilities need to be stronger.""Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason.""Having a native Outlook map integration would make Kerio Connect better.""It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case.""I would like to see better support from their support team."

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Pricing and Cost Advice
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

  • "The pricing is about $3 per mailbox per month."
  • "The price of Kerio Connect is better when comparing it to others solutions."
  • More KerioConnect Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Top Answer:The search and archiving documentation capabilities need to be stronger. The user documentation is ridiculous. The connectivity with CRM is a significant issue here. We don't have a great way of… more »
    Top Answer:It's a corporate email. All of our corporate emails go through it.
    Ranking
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    8th
    out of 24 in Email Applications
    Views
    2,536
    Comparisons
    1,540
    Reviews
    1
    Average Words per Review
    1,076
    Rating
    5.0
    Comparisons
    Learn More
    Overview
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

    Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

    Sample Customers
    Marriott, Toyota, Sony, Wendy's, Canon
    Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
    Top Industries
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government10%
    Educational Organization9%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    REVIEWERS
    Small Business71%
    Midsize Enterprise29%
    VISITORS READING REVIEWS
    Small Business46%
    Midsize Enterprise14%
    Large Enterprise40%
    Buyer's Guide
    IceWarp vs. KerioConnect
    March 2024
    Find out what your peers are saying about IceWarp vs. KerioConnect and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    IceWarp is ranked 6th in Email Applications with 15 reviews while KerioConnect is ranked 8th in Email Applications with 6 reviews. IceWarp is rated 8.6, while KerioConnect is rated 5.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and Microsoft Exchange Online, whereas KerioConnect is most compared with Microsoft Exchange, Zimbra Collaboration, Microsoft Exchange Online, Google Workspace and Open-Xchange. See our IceWarp vs. KerioConnect report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.