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Google Workspace pros and cons

Vendor: Google
4.1 out of 5
Badge Ranked 1
1,100 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Google Workspace is versatile and provides a complete integrated environment for businesses with tools like Gmail, Google Docs, and Google Sheets.
Users appreciate the ease of use and stability of Google Workspace, making it suitable for collaboration and sharing.
The security and privacy features are highly valued, ensuring organizational data remains secure.
Implementation is straightforward, and the system scales efficiently, accommodating growth seamlessly.
Scalability and efficiency are strong points, supporting thousands of employees without issues.

CONS

Users have raised concerns about security measures and temporary account blocks, indicating a need for improved stability in Google Workspace.
The compatibility and functionality of Google Docs with Microsoft Word could be enhanced, particularly when converting documents between formats.
The migration process from platforms like Microsoft Office can result in issues, such as formatting problems and the inability to edit certain elements in Google Workspace.
There are limitations with Google Sheets compared to Excel, including the lack of certain advanced functionalities and integrations.
Google Meet has been noted for lacking certain features, like recording capabilities and participant view expansion, making it less competitive with other platforms like Zoom.
 

Google Workspace Pros review quotes

it_user1360752 - PeerSpot reviewer
Jun 15, 2020
In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail.
JK
Dec 21, 2021
Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing.
it_user997845 - PeerSpot reviewer
Nov 21, 2019
G Suite and all of Google were the first to have a built-in multifactor authentication without needing to purchase another product.
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
SAGAR LAKHANI - PeerSpot reviewer
Dec 19, 2022
Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform.
SW
Jul 2, 2020
I like the capabilities for collaboration on any platform. For example, I might be on an iPad whereas the person next to me is on a laptop and the person next to them is on their phone. We can all collaborate together and update documentation in real-time.
HI
Sep 19, 2022
The initial setup is simple.
MC
Dec 13, 2021
Everything is synchronized across every single device you use to access G Suite. That is why we like it.
Jerome Poudevigne - PeerSpot reviewer
Sep 26, 2024
The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities.
VM
Jun 29, 2020
It's a secure solution that enables you to choose those you wish to share with.
IS
Aug 6, 2021
Convenient to share and collaborate documents.
 

Google Workspace Cons review quotes

it_user1360752 - PeerSpot reviewer
Jun 15, 2020
The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort.
JK
Dec 21, 2021
G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets.
it_user997845 - PeerSpot reviewer
Nov 21, 2019
If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration.
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
SAGAR LAKHANI - PeerSpot reviewer
Dec 19, 2022
Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms.
SW
Jul 2, 2020
Better integration without visual misrepresentation with the Microsoft suite is required.
HI
Sep 19, 2022
With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version.
MC
Dec 13, 2021
And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly.
Jerome Poudevigne - PeerSpot reviewer
Sep 26, 2024
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity.
VM
Jun 29, 2020
Less customizations than there used to be.
IS
Aug 6, 2021
The UI could be simplified and made more user friendly.