Google Workspace vs Microsoft Exchange Online comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Workspace and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Workspace vs. Microsoft Exchange Online Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has saved us money.""The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive.""It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat.""Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it.""Good search features, reliable storage, and quick thinking.""When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.""The solution is stable.""Valuable features of the solution are that it's simple and effective."

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"Intuitive and easy to use.""Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations.""The most valuable feature of Microsoft Exchange Online is its ease of use.""We have found the solution to be stable.""The initial setup is straightforward and easy to configure.""The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management.""Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly.""There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."

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Cons
"The UI could be more graphic and sassy, but otherwise, it is quite functional.""G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint.""I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross file links which can be found in Excel.""Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email.""They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature.""It would be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video.""We need more functionality with Google Sheets""Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."

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"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one.""When we need to purchase additional licenses for additional users, the process is slow.""The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors.""The solution should have a stand-alone application instead of us having to go through an internet browser.""I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails.""The solution should have more integration with other platforms.""Microsoft Exchange Online could improve the overall protection of the solution.""Documentation is lacking."

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Pricing and Cost Advice
  • "We normally purchase the license on a yearly basis."
  • "It's low in cost as compared to Office 365. There is an annual licensing cost."
  • "We pay a monthly subscription for the use of this solution."
  • "The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
  • "Approximately $6 per user, per month."
  • "The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
  • "It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
  • "The pricing is comparable, it's pretty decent."
  • More Google Workspace Pricing and Cost Advice →

  • "We have an enterprise agreement for licensing."
  • "The price of the solution could be less expensive."
  • "There is a license required for the solution and it is paid annually."
  • "The subscription fee is monthly."
  • "This solution requires a license."
  • "The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
  • "I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month."
  • "I think that the price is a little high, especially considering that Google have a similar, free email solution."
  • More Microsoft Exchange Online Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Given how happy our customers have been with the solution, I would rate it at an eight out of ten.
    Top Answer:It gets too slow sometimes. Google hangout is a basic application and I do not know why Google is not improving it. It is very much important for communication mainly intra-organisation conversations… more »
    Top Answer:On a scale from one to ten, I would give G Suite Enterprise an eight.
    Top Answer:It has helped us because we don't have to worry about servers crashing.
    Top Answer:The licensing cost varies. For example, we have E1 and E3 licenses. Currently, it's approximately E3 $20 per user.
    Top Answer:The mail-blocking feature is not great and could be improved.
    Ranking
    2nd
    out of 20 in Email Applications
    Views
    5,400
    Comparisons
    4,584
    Reviews
    41
    Average Words per Review
    475
    Rating
    8.3
    4th
    out of 20 in Email Applications
    Views
    4,118
    Comparisons
    2,774
    Reviews
    34
    Average Words per Review
    358
    Rating
    8.6
    Comparisons
    Also Known As
    G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview

    Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

    As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Offer
    Learn more about Google Workspace
    Learn more about Microsoft Exchange Online
    Sample Customers
    There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    REVIEWERS
    Computer Software Company39%
    Manufacturing Company11%
    Marketing Services Firm7%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider19%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Manufacturing Company14%
    Comms Service Provider11%
    Energy/Utilities Company11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Computer Software Company17%
    Government10%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise14%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise17%
    Large Enterprise55%
    REVIEWERS
    Small Business38%
    Midsize Enterprise16%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise48%
    Buyer's Guide
    Google Workspace vs. Microsoft Exchange Online
    November 2022
    Find out what your peers are saying about Google Workspace vs. Microsoft Exchange Online and other solutions. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Google Workspace is ranked 2nd in Email Applications with 43 reviews while Microsoft Exchange Online is ranked 4th in Email Applications with 38 reviews. Google Workspace is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Google Workspace writes "It replaces a mishmash of different solutions with one fully integrated product". On the other hand, the top reviewer of Microsoft Exchange Online writes "Reasonably priced, reliable, easy to install, and helpful technical support". Google Workspace is most compared with Amazon WorkMail, Amazon WorkDocs, Zimbra Collaboration, ProtonMail and IceWarp, whereas Microsoft Exchange Online is most compared with Zimbra Collaboration, Amazon WorkMail, KerioConnect, HCL Domino and IceWarp. See our Google Workspace vs. Microsoft Exchange Online report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.