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KerioConnect vs Microsoft Exchange comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
8th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Email Archiving (7th)
Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of KerioConnect is 3.5%, down from 4.3% compared to the previous year. The mindshare of Microsoft Exchange is 6.9%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange6.9%
KerioConnect3.5%
Other89.6%
Email Applications
 

Featured Reviews

MM
Senior Systems Tech/Admin at Samco Software Inc.
A seamless setup ensures smooth communication with comprehensive support
We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.
AS
Bookkeeper at FCA - Victoria Point
Reliable email service has supported consistent communication and improved user training
I do use Cisco Secure Email, Grafis, and Proofpoint Email Protection when needed, but we were using Proofpoint before, and we are no longer using it. I am currently using Microsoft Exchange as our email solution. We are a client of Microsoft; there is no partnership between my company and Microsoft. My experience with Microsoft Exchange is as good as the generic email. I do not use Microsoft Exchange to synchronize emails across devices, and it is not part of my workflow. The protocols I mostly use with Microsoft Exchange for integration are SMTP. I do not use the shared calendars feature in Microsoft Exchange. Data loss prevention is something we are not really using or utilizing at the moment. My overall review rating for Microsoft Exchange is 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"We have contacted technical support a handful of times and received some assistance."
"This solution is our SMB alternative to Exchange, installed for more than forty SMB customers in a Linux environment with all of the collaboration features."
"It's relatively simple to use."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version"
"The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar."
"Microsoft Exchange is a powerful solution, it can easily integrate with Active Directory and other business applications, it does not require any training, it is flexible and simple to use, and when comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"The solution can scale well."
"We have always used Exchange, that's a strategic choice for our company, and we are confident in Microsoft because their support is always there for us."
"The email management system is very easy to set up, configure, and use."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"It is a very stable tool...It is a very scalable tool."
 

Cons

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"This is just a cost, it's not something that's driving our business forward; it's just foundational."
"The search and archiving documentation capabilities need to be stronger."
"Having a native Outlook map integration would make Kerio Connect better."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"I would like to see better support from their support team."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"Microsoft Exchange could improve the price."
"The cost could be cheaper."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"Areas of Microsoft Exchange that have room for improvement could use some deeper thinking."
"Microsoft Exchange could improve security. They can elevate a lot of security features."
"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"I would like to see Microsoft Exchange improve their documentation."
 

Pricing and Cost Advice

"The price of Kerio Connect is better when comparing it to others solutions."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The pricing is about $3 per mailbox per month."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"Its price is fair."
"Its price is okay."
"It is not expensive."
"Microsoft Exchange is an inexpensive application."
"The product pricing is reasonable if you utilize its full suite of features."
"It's working very well. There is no problem, but the price is not the best."
"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
"The price of Microsoft Exchange is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
13%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise28
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for KerioConnect?
The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.
What needs improvement with KerioConnect?
Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...
What is your primary use case for KerioConnect?
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We are a reseller and purchase directly from Sophos.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
 

Also Known As

No data available
Exchange, MS Exchange
 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Find out what your peers are saying about KerioConnect vs. Microsoft Exchange and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.