We performed a comparison between KerioConnect and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface is good."
"We have contacted technical support a handful of times and received some assistance."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"It's relatively simple to use."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"Microsoft Exchange has good performance and is user-friendly."
"Microsoft Exchange is highly stable for the end-user systems. When we move to Office 365, it will be even more stable even. There's less administration required and it's very robust. We are really quite happy in using that."
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."
"We have found it to be a stable solution. It is scalable and easy to install."
"Microsoft has a very good support team."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"I would like to see better support from their support team."
"Having a native Outlook map integration would make Kerio Connect better."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"The search and archiving documentation capabilities need to be stronger."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"The platform could be more user-friendly."
"The cost could be cheaper."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"In terms of probability, every now and then there are changes coming and going. The changes are not that frequent because every month they got updates back, so that is an issue."
"The only thing that could be improved is the pricing."
"The licensing model could be improved."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
KerioConnect is ranked 8th in Email Applications with 6 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 77 reviews. KerioConnect is rated 5.4, while Microsoft Exchange is rated 8.4. The top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". KerioConnect is most compared with Zimbra Collaboration, IceWarp, Microsoft Exchange Online, Google Workspace and Open-Xchange, whereas Microsoft Exchange is most compared with Zimbra Collaboration, HCL Domino, Open-Xchange, HCL Notes and IceWarp. See our KerioConnect vs. Microsoft Exchange report.
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