Google Workspace vs ProtonMail comparison

Google and Proton Technologies are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 8.1, while Proton Technologies is ranked #10 with an average rating of 9.0. Google holds a 22.2% mindshare in EA, compared to Proton Technologies’s 5.3% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 50% of Proton Technologies users who would recommend it.

Google Workspace

Read 102 Google Workspace reviews

6,268 Views
5,616 Comparison Views

95% willing to recommend

ProtonMail

Read 1 ProtonMail review

1,107 Views
1,013 Comparison Views

50% willing to recommend

Google Workspace

ProtonMail

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and ProtonMail are contenders in the email and productivity tool market. Google Workspace leads with integration and collaboration, while ProtonMail excels in privacy and security.

Features: Google Workspace offers Gmail, Google Docs, and Sheets for seamless collaboration. Its extensive integration with third-party apps increases its utility. ProtonMail provides encrypted email services with robust security features to protect user privacy. Its primary distinction lies in its dedication to secure communications.

Ease of Deployment and Customer Service: Google Workspace offers extensive resources for setup and integration with 24/7 support. ProtonMail provides an uncomplicated setup focused on privacy with limited integration options. Google delivers more varied support channels, accommodating a broader range of business needs.

Pricing and ROI: Google Workspace has scalable pricing tiers suitable for different business sizes, enhancing ROI with productivity capabilities. ProtonMail features flexible pricing for personal users seeking privacy. Google Workspace offers superior ROI for businesses requiring comprehensive tools, while ProtonMail serves as a cost-effective choice for security-focused users.

To learn more, read our detailed Email Applications Report (Updated: March 2025).

Buyer's Guide

Email Applications

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

102

Ranking in other categories

Wireless Email (2nd), Cloud Storage (6th), Content Collaboration Platforms (2nd)

ProtonMail

Ranking in Email Applications

10th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of Google Workspace is 22.2%, down from 24.0% compared to the previous year. The mindshare of ProtonMail is 5.3%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Vitor Vicente

Works

Secure email communication facilitates safe financial exchanges and enhances data privacy

I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are several online forums and a lot of support materials online."

"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."

"The initial setup is simple."

"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."

"The most valuable feature of the solution is email."

"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."

"The implementation was very easy."

"It has saved us money."

More Google Workspace pros

"The auto encryption of attachments is valuable."

Cons

"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."

"The synchronization is a bit of an issue."

"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

"The solution could always be more secure, although that doesn't affect me so much."

"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."

"It would be a lot nicer if the default Gmail came with features that we currently need add-ons for, such as tables, automatic BCC, resizing of the panel on the left-hand side, email highlighting, and configuring the display of time and date against each email."

"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."

"The solution could improve by having more frequent updates."

More Google Workspace cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

Pricing and Cost Advice

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"We have purchased an annual subscription."

"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."

"It's about $8.30 up a user per month."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"2,500 Rupees per month per user."

More Google Workspace pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Computer Software Company

13%

Comms Service Provider

12%

Educational Organization

11%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

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What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

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What is your experience regarding pricing and costs for ProtonMail?

The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.

See all answers

What needs improvement with ProtonMail?

The UI was previously cumbersome, however, it has improved. One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email. However, thi...

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What is your primary use case for ProtonMail?

See all answers

Comparisons

Amazon WorkMail vs Google Workspace

Compared 29% of the time

Microsoft Exchange Online vs Google Workspace

Compared 28% of the time

Office 365 vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Zoho Mail vs ProtonMail

Compared 18% of the time

Microsoft Exchange vs ProtonMail

Compared 12% of the time

Microsoft Exchange Online vs ProtonMail

Compared 11% of the time

Amazon WorkMail vs ProtonMail

Compared 4% of the time

Zimbra Collaboration vs ProtonMail

Compared 3% of the time

More ProtonMail Competitors

Product Reports

Buyer's Guide

Google Workspace

April 2025

Download Google Workspace product report

Buyer's Guide

Email Applications

March 2025

Download ProtonMail product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2025.

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