Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.1, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 7.7% mindshare in CCP, compared to Microsoft’s 6.3% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 102 Google Workspace reviews

1,205 Views
1,071 Comparison Views

95% willing to recommend

Office 365

Read 86 Office 365 reviews

2,039 Views
937 Comparison Views

94% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and Office 365 are two prominent productivity tools serving businesses of all sizes. Office 365 seems to have the upper hand due to its extensive applications and integration abilities, making it more suitable for complex business needs despite its higher cost.

Features: Google Workspace is highly scalable and user-friendly, especially known for its ease of use with Gmail, Calendar, Drive, Docs, and Sheets. It offers seamless integration with other Google services. In contrast, Office 365 provides a comprehensive suite of applications like Word, Excel, and Teams, offering robust functionality and favored depth in its applications.

Room for Improvement: Google Workspace could improve integration with traditional desktop applications like Microsoft Office and enhance offline functionality. It is also critiqued for lacking enterprise controls. Office 365 can be complex, with frequent updates causing confusion, and would benefit from better integration with non-Microsoft platforms and a more intuitive interface for applications like Teams.

Ease of Deployment and Customer Service: Google Workspace offers straightforward deployment in a public cloud environment, appreciated for requiring minimal technical support but needs better direct support and documentation. Office 365 is known for hybrid compatibility but can be complex to deploy without assistance. Although it provides accurate support, users find its licensing complex, and support documentation could improve.

Pricing and ROI: Google Workspace is cost-effective, especially for small businesses and educational institutions, offering high ROI by facilitating easy collaboration and reducing administrative overhead. While Office 365 is more expensive, it provides a wide range of services justifying its cost for businesses seeking comprehensive solutions with advanced features.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: April 2025).

Buyer's Guide

Google Workspace vs. Office 365

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.7%, up from 7.0% compared to the previous year. The mindshare of Office 365 is 6.3%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us."

"It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time."

"I use Keep to assign tasks to a team of programmers, which is very easy."

"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."

"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."

"The most valuable feature of the solution is email."

"Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner."

"Convenient to share and collaborate documents."

More Google Workspace pros

"The technical support is outstanding."

"The integration with other applications is pretty good."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"The most valuable feature is Microsoft Exchange."

"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."

"Cloud-based management is valuable and software deployment is positive."

More Office 365 pros

Cons

"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."

"There's a bit of a learning curve."

"The product could improve the number of participants allowed in a meeting and the strength of the meetings."

"They can maybe improve its graphical user interface. Google is not really known for having a PC interface. It is just a nice-to-have feature."

"They could increase the number of third-party integrations on offer."

"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

More Google Workspace cons

"It could be more user-friendly for inexperienced people."

"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."

"I would like to see the macro functionality in Excel made simpler."

"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"If two people update the same file, it causes issues."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."

More Office 365 cons

Pricing and Cost Advice

"We normally purchase the license on a yearly basis."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"The price of the solution can vary."

"We pay a monthly subscription for the use of this solution."

"It's about $8.30 up a user per month."

"The price per client within the business is too high."

"We have purchased an annual subscription."

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

More Google Workspace pricing and cost advice

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Good reporting and good value subscriptions for international calls."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"The pricing is not really high, but one can get the software with the license key for free."

"I think that we pay $9.99 USD per user, monthly."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Educational Organization

78%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What is your experience regarding pricing and costs for Office 365?

I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.

See all answers

What needs improvement with Office 365?

Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....

See all answers

What is your primary use case for Office 365?

I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.

See all answers

Comparisons

Amazon WorkMail vs Google Workspace

Compared 29% of the time

Microsoft Exchange Online vs Google Workspace

Compared 28% of the time

ProtonMail vs Google Workspace

Compared 9% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 12% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Box vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

ShareFile vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

April 2025

Download Google Workspace product report

Buyer's Guide

Office 365

April 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

April 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: April 2025.

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