Google Workspace vs Office 365 comparison

Google Workspace and Office 365 both compete in the productivity suite category. Google Workspace appears to have an advantage in ease of use and real-time collaboration, whereas Office 365 offers more advanced functionalities and integration capabilities.

Features: Google Workspace includes scalable cloud-based tools such as Google Drive for collaboration, Gmail for email management, and Google Meet for video conferencing. It is praised for its ease of use and accessibility across devices. Office 365 provides a comprehensive suite including Exchange Online, SharePoint, and Teams, known for its advanced features, security settings, and extensive app ecosystem.

Room for Improvement: Google Workspace faces challenges with integration, especially with Microsoft tools, and lacks some advanced features. Users have noted issues with offline capabilities and the need for enhanced features in Sheets. Office 365 users encounter slower performance in some applications and complexity in licensing. The frequent interface changes and need for better third-party app integration are also cited.

Ease of Deployment and Customer Service: Google Workspace is mainly deployed on public cloud infrastructures, offering flexibility but lacking direct customer support. Office 365 provides a hybrid cloud model, supporting diverse deployment strategies, and is lauded for its comprehensive support through Microsoft partners.

Pricing and ROI: Google Workspace offers competitive pricing attractive to small businesses and supports flexible work scenarios, but some find it costly compared to Exchange Online. Office 365, although sometimes seen as more expensive, is valued for its robust features and justified ROI through its extensive integrations.