Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #4 with an average rating of 8.3, while Microsoft is ranked #2 with an average rating of 8.5. Google holds a 8.3% mindshare in CCP, compared to Microsoft’s 6.8% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Google Workspace

Read 102 Google Workspace reviews

1,064 Views
482 Comparison Views

95% willing to recommend

Office 365

Read 143 Office 365 reviews

1,562 Views
344 Comparison Views

95% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and Office 365 are two prominent productivity tools serving businesses of all sizes. Office 365 seems to have the upper hand due to its extensive applications and integration abilities, making it more suitable for complex business needs despite its higher cost.

Features: Google Workspace is highly scalable and user-friendly, especially known for its ease of use with Gmail, Calendar, Drive, Docs, and Sheets. It offers seamless integration with other Google services. In contrast, Office 365 provides a comprehensive suite of applications like Word, Excel, and Teams, offering robust functionality and favored depth in its applications.

Room for Improvement: Google Workspace could improve integration with traditional desktop applications like Microsoft Office and enhance offline functionality. It is also critiqued for lacking enterprise controls. Office 365 can be complex, with frequent updates causing confusion, and would benefit from better integration with non-Microsoft platforms and a more intuitive interface for applications like Teams.

Ease of Deployment and Customer Service: Google Workspace offers straightforward deployment in a public cloud environment, appreciated for requiring minimal technical support but needs better direct support and documentation. Office 365 is known for hybrid compatibility but can be complex to deploy without assistance. Although it provides accurate support, users find its licensing complex, and support documentation could improve.

Pricing and ROI: Google Workspace is cost-effective, especially for small businesses and educational institutions, offering high ROI by facilitating easy collaboration and reducing administrative overhead. While Office 365 is more expensive, it provides a wide range of services justifying its cost for businesses seeking comprehensive solutions with advanced features.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: June 2025).

Buyer's Guide

Google Workspace vs. Office 365

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

102

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

Office 365

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.6

Number of Reviews

143

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 8.3%, up from 6.7% compared to the previous year. The mindshare of Office 365 is 6.8%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is fantastic. It's also available for the individual person, so that's also a great thing about it."

"The initial setup is simple."

"The most beneficial feature is Gmail, which we use extensively."

"Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."

"Valuable features of the solution are that it's simple and effective."

"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."

"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."

"Being able to back up our data on Google Drive is a critical and valuable feature for our customers. It is just in sync. Imagine you change a file on the desktop, and it gets updated directly to your Google Drive. Our laptop is completely in sync with Google Drive. Google Meet, Google Sheets, and Google Docs are also amazing products. They're very versatile and easy to use as compared to Office 365. I am using Google Sheets and Google Docs, which first save the work on my memory or ROM, and then on my RAM. It gives me better productivity through Google Sheets and Google Docs."

More Google Workspace pros

"It is stable."

"I like all of the features."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"OneNote is the feature I use the most. We also frequently use the Power Apps features."

"The most valuable feature of Office 365 is that it has many solutions bundled together."

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

More Office 365 pros

Cons

"The meeting platform of Google Workspace has room for improvement."

"It would be a lot nicer if the default Gmail came with features that we currently need add-ons for, such as tables, automatic BCC, resizing of the panel on the left-hand side, email highlighting, and configuring the display of time and date against each email."

"Not all tools are available in the one facility."

"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."

"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."

"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."

"The solution could always be more secure, although that doesn't affect me so much."

"Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing."

More Google Workspace cons

"There are some complexities to the initial setup if you use some of the more advanced features."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"Constantly evolving with new features, which can be challenging for users."

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

"If two people update the same file, it causes issues."

"It could be more user-friendly for inexperienced people."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

More Office 365 cons

Pricing and Cost Advice

"The solution is expensive."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

"We pay a monthly subscription for the use of this solution."

"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."

More Google Workspace pricing and cost advice

"The pricing is not really high, but one can get the software with the license key for free."

"Licensing, billing, and accounting are available from the management interface."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing/licensing is easy to manage."

"The price of Office 365 is very expensive."

"I think that we pay $9.99 USD per user, monthly."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

Financial Services Firm

Comms Service Provider

Educational Organization

65%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

See all answers

What needs improvement with Google Workspace?

I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...

See all answers

What is your experience regarding pricing and costs for Office 365?

For pricing, I think it's fairly priced, I would rate it 8.

See all answers

What needs improvement with Office 365?

The areas of Office 365 that have room for improvement are what should be better in this solution.

See all answers

What is your primary use case for Office 365?

A typical use case for Office 365 is how I primarily use this solution.

See all answers

Comparisons

Amazon WorkMail vs Google Workspace

Compared 28% of the time

Microsoft Exchange Online vs Google Workspace

Compared 26% of the time

ProtonMail vs Google Workspace

Compared 10% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 10% of the time

Atlassian Confluence vs Office 365

Compared 8% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Box vs Office 365

Compared 7% of the time

ShareFile vs Office 365

Compared 6% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

June 2025

Download Google Workspace product report

Buyer's Guide

Office 365

May 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

June 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: June 2025.

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