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Dynatrace vs Splunk AppDynamics vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 8.9%, down from 12.2% compared to the previous year. The mindshare of eG Enterprise is 0.4%, up from 0.3% compared to the previous year. The mindshare of Splunk AppDynamics is 4.1%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.9%
Splunk AppDynamics4.1%
eG Enterprise0.4%
Other86.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Enables me to proactively understand the user experience on our site."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"We can know exactly what happened in what time with PurePath."
"The installation and configuration were very straightforward and nice."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"The monitoring is very good."
"Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis."
"The most valuable feature is the monitoring of application performance."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The product is simple to use."
"User session details"
"Its ability to monitor failures and to restart a Windows service when it fails."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"Enormous capability to monitor Citrix environments."
"Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better."
"Immediately allows you to see the relationships between the different nodes."
"The customer service and support are helpful and responsive."
"The features of Splunk AppDynamics that I appreciate most are the business processes, which benefit my organization by providing a bigger picture, not only of their own systems, however, how it influences other parts of the environment and how we are being influenced by other parts."
"We can see the customer's path from their computer to the backend systems."
"The release management capabilities are great."
"We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions."
"We switched to AppDynamics for its capabilities."
 

Cons

"The thread traceability is something that needs improvement."
"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."
"This solution could be improved with better compatibility with legacy applications."
"For AppMon, in order to use the rich client especially, I think you have to be somebody who is in there more often than not. It's not necessarily as intuitive as it could be."
"​We do not have any web monitoring with Dynatrace."
"Network monitoring is lacking and could be improved."
"They could spend more time and effort in creating brand awareness."
"Ability to better identify SDQ script errors would be helpful."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"would like to see improvements in the alarm display console."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"It is stable, but the only downside is the licensing part."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"AppDynamics Database Monitoring would be improved with more support for microservices architecture."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"The product's drawback is the licensing pricing. It could be better."
"It could be more user-friendly for beginners."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
 

Pricing and Cost Advice

"It is quite expensive for startups."
"The price of the solution is expensive."
"The pricing is not bad, but it could be better."
"The solution is not cheap."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"The product is very cheap."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"It'd be nice if the price was lower. That would be an improvement."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"eG Enterprise is much cheaper than the other products it competes with."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"We are looking forward to purchasing the solution on the AWS Marketplace."
"One of the main downsides to the solution is its cost."
"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."
"I believe there was probably an extra charge whenever I wanted to contact the support team."
"We do not have any issues with the price."
"It is a more expensive APM among the competitors, which is fine because it also does a lot more on the auto-detection and the AI side... It is not a cheap product. None of them are. The price is fair, but I could use it on more projects if they had a lower price."
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Comparison Review

ITspe9886 - PeerSpot reviewer
Feb 24, 2019
Compared to AppDynamics where we are still trying to get it into production, we had the latest version of Dynatrace in production within three days
Our primary use case for both Dynatrace and AppDynamics is for application performance monitoring (APM). The main reason for having application performance monitoring is, when we see something is running slowly, we can immediately look to see where the issue is at before our systems crash on us…
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Retailer
13%
Government
11%
Financial Services Firm
9%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise50
Large Enterprise289
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise188
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if yo...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire sta...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to...
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it ...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on ...
What needs improvement with AppDynamics?
The solution is available at an inflated cost.
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: September 2025.
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