eG Enterprise and PRTG Network Monitor are leading solutions in IT infrastructure monitoring. eG Enterprise seems to have the upper hand in diagnostics and specialized monitoring, while PRTG is favored for ease of setup and extensive sensor options.
Features: eG Enterprise offers full-stack monitoring with a single pane of glass, excelling in Citrix and Exchange environments, and providing quick issue resolution from alerts. PRTG Network Monitor is known for its easy setup, out-of-the-box sensors, and robust network management capabilities that require minimal configuration.
Room for Improvement: eG Enterprise could improve its interface, user management, and dashboard customization, as well as enhance integration capabilities for newer technologies like containers. PRTG Network Monitor would benefit from better graphical interfaces, development of sensors for newer technologies, and an improved purchase model for smaller businesses.
Ease of Deployment and Customer Service: eG Enterprise is primarily an on-premises solution with excellent technical support, noted for being proactive and knowledgeable. PRTG Network Monitor supports hybrid, on-premises, and cloud platforms, offering a wider array of deployment methods and positive customer service reviews.
Pricing and ROI: eG Enterprise offers affordable pricing models with perpetual and subscription options, providing significant ROI for large deployments. PRTG Network Monitor has clear licensing that includes all features, reducing costs, although the pricing model may not be as favorable for smaller businesses with expanding sensor usage.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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