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Dynatrace pros and cons

Vendor: Dynatrace

4.4 out of 5

356 reviews
95% willing to recommend

Pros & Cons summary

Dynatrace leverages AI for root cause analysis, PurePath technology for transaction insights, and full-stack visibility, enhancing performance issue resolution. It automates monitoring, reducing downtime and improving user experience. However, significant resource demands, a steep learning curve, and high pricing are challenges. Scalability, configuration, and limited cloud integration are concerns, especially with legacy systems. Buyers should evaluate system compatibility and training needs before adoption.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Dynatrace excels in root cause analysis, utilizing AI for detecting anomalies and providing comprehensive insights into performance issues.

PurePath technology in Dynatrace enables precise identification of issues within application transactions, enhancing troubleshooting efficiency.

The automated monitoring and root cause analysis capabilities significantly reduce downtime, improving user experience and system performance.

Full-stack visibility offered by Dynatrace across infrastructure, network, and applications aids in understanding system dependencies and optimizing performance.

The observability and proactive alerting system assists enterprises in minimizing outages and resolving issues swiftly.

CONS

Dynatrace requires significant system resources and can impact performance on lightweight nodes.

There is a high learning curve, especially for new users, making training essential.

Scalability and ease of configuration are major concerns, requiring time and experience to optimize.

Lack of integration with cloud services and insufficient support for older and legacy applications are noted issues.

The pricing model is considered high and confusing, impacting user adoption and satisfaction.

Dynatrace Pros review quotes

Systems Administrator III at a retailer with 10,001+ employees

Apr 13, 2016

Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)

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Computer Engineer at a financial services firm with 1,001-5,000 employees

Jun 30, 2016

The most valuable feature is that we can see every database call executed from Java applications.

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Specialist at a tech services company with 10,001+ employees

Aug 27, 2017

Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog.

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Evangelist & Practice Lead at a consultancy with 1-10 employees

Dec 8, 2017

The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it.

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Solutions Engineering Manager at a tech consulting company with 10,001+ employees

Dec 12, 2017

The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer.

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VP Technology at a media company with 5,001-10,000 employees

Dec 12, 2017

Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue.

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Principal Consultant at a tech vendor with 501-1,000 employees

Dec 12, 2017

It simplifies a lot of the processes of performance tuning client systems before they go live.

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Managing Partner at a consultancy with 1-10 employees

Dec 13, 2017

Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance.

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Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees

Dec 13, 2017

It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey.

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AS

CTO at Marketware

Mar 19, 2019

Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.

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Dynatrace Cons review quotes

Systems Administrator III at a retailer with 10,001+ employees

Apr 13, 2016

Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data

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Computer Engineer at a financial services firm with 1,001-5,000 employees

Jun 30, 2016

If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.

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Specialist at a tech services company with 10,001+ employees

Aug 27, 2017

Enterprise Synthetic of DC RUM can be made more robust.

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Free Report: Dynatrace Reviews and More

Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,422 professionals have used our research since 2012.

Evangelist & Practice Lead at a consultancy with 1-10 employees

Dec 8, 2017

The one thing I am really missing is the final Azure dashboard.

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Solutions Engineering Manager at a tech consulting company with 10,001+ employees

Dec 12, 2017

A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem.

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VP Technology at a media company with 5,001-10,000 employees

Dec 12, 2017

The user interface is complicated, but recent web versions are getting better all the time.

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Principal Consultant at a tech vendor with 501-1,000 employees

Dec 12, 2017

Make the Web UI more robust. Last time I used the web interface, it was still pretty crude.

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Managing Partner at a consultancy with 1-10 employees

Dec 13, 2017

Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help.

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Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees

Dec 13, 2017

They could spend more time and effort in creating brand awareness.

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AS

CTO at Marketware

Mar 19, 2019

In the new Dynatrace solution, support for legacy applications is still not there.

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