We performed a comparison between eG Enterprise and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Its ability to monitor failures and to restart a Windows service when it fails."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"eG Enterprise has a single pane of glass for observability and monitoring."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The GUI is nicer than all the other graphical interfaces out there."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"User session details"
"It gives good insight into inside of what's going on with Exchange."
"The product is reasonably priced."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It handles the basics of monitoring."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"It is stable."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The Wi-Fi side needs improvement."
"The UI looks a little dated and could do with a refresh."
"Back-end configuration is not easy to implement."
"The solution needs to enhance the management dashboards."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"would like to see improvements in the alarm display console."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The product is old and not updated."
"The interface needs some work."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"You have to invest a few days to become an expert in this solution."
"The technical support does not bother to respond."
eG Enterprise is ranked 39th in Application Performance Monitoring (APM) and Observability with 21 reviews while WhatsUp Gold is ranked 36th in Application Performance Monitoring (APM) and Observability with 21 reviews. eG Enterprise is rated 8.2, while WhatsUp Gold is rated 7.6. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of WhatsUp Gold writes "Accurate network monitoring, but tech support is lacking". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas WhatsUp Gold is most compared with Zabbix, SolarWinds NPM, Grafana, PRTG Network Monitor and Nagios XI. See our WhatsUp Gold vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Network Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.