Monday.com and Dynamics 365 Sales are both competitors in the project management and CRM space. Monday.com seems to have the upper hand in terms of user-friendly project management capabilities, while Dynamics 365 Sales holds a strong position in CRM functionalities with its Microsoft integration.
Features: Monday.com highlights its robust project management with features like automation, user-friendly setup, and flexibility. In contrast, Dynamics 365 Sales offers deep integration with Microsoft platforms, extensive CRM functionalities, and reportedly strong AI features for enhanced sales processes.
Room for Improvement: Monday.com could improve its user experience, automation, and integration capabilities with other platforms, along with addressing occasional stability issues. Dynamics 365 Sales could enhance its reporting capabilities, customization flexibility, and look into adjusting costs for more budget-conscious regions.
Ease of Deployment and Customer Service: Monday.com is often deployed on public and private clouds, emphasizing quick setup and minimal technical support requirements, while feedback on its technical support is generally positive. Dynamics 365 Sales, typically deployed on public or hybrid clouds, offers comprehensive CRM functionalities but receives mixed reviews about the need for more personalized support.
Pricing and ROI: Known for being cost-effective, Monday.com offers various pricing tiers that support scalability, delivering strong ROI through efficiency and reduced manual work. Dynamics 365 Sales, despite being on the pricier side, justifies its cost with robust features and enterprise-level integration, although its pricing tiers lack flexibility.
Our company reached the return on investment in just one and a half years after implementation, with improvements in productivity, efficiency, and overall outcomes.
Every solution claims to save time, money, and provide productivity savings.
My experience with them has been positive; they are always available to help when challenges arise during implementation.
The overall technical support of Microsoft deserves a rating of 10 out of 10.
I would rate their customer service a ten.
Dynamics 365 Sales is more scalable compared to Salesforce.
We have a global deployment across our organization in approximately 180 countries through Microsoft Azure cloud.
Because of the API limits, the throughput is not good.
I usually do not face any bugs and would give it a high rating.
Its stability rate is 99.9998%, which is crucial as any instability could disrupt access to vital information.
It is definitely stable and scalable.
When running in production, it is more suitable for mid-size and small companies, not for large-scale scenarios where you deploy a solution for a big company.
If Microsoft could provide direct integration, it would better support customers, especially in the Indian market.
The biggest challenge that people had was the simplicity that something like Salesforce offers, which Dynamics 365 Sales didn't really have.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is affordable, and what I've seen is a lot of SME customers, small and medium enterprises, tend to go with Dynamics 365 Sales over anything else, which indicates that it's more affordable than some other solutions in the market.
The list price is $150 per user per month, though my company pays $105 per user per month for 20 users.
It is quite expensive.
In SAP, filling 20 fields required visiting 10 different pages sequentially, whereas now everything can be done on a single page.
This CRM system is more scalable than Salesforce, and its stability rate is 99.9998%.
A lot of customers are asking for integration with CoPilot, which is probably the biggest feature of all.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Product | Market Share (%) |
---|---|
monday.com for Enterprise | 1.9% |
Dynamics 365 Sales | 0.4% |
Other | 97.7% |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 177 |
Midsize Enterprise | 25 |
Large Enterprise | 21 |
Dynamics 365 Sales empowers teams with capabilities in lead management, scheduling, and workflow organization. Its Office 365 integration and comprehensive ERP features enhance productivity and control.
Dynamics 365 Sales offers powerful tools for managing leads and customer interactions. Its integration with third-party apps and REST APIs simplifies workflows, providing comprehensive visibility and reliable performance. Teams benefit from its robust documentation and Power Platform compatibility, enhancing productivity with flexible pricing and a user-friendly interface. Despite some complexities, improvements in Outlook integration, AI features, and affordability are areas for enhancement.
What are the key features of Dynamics 365 Sales?Companies in industries like retail and sales management implement Dynamics 365 Sales to track opportunities and manage customer interactions. It helps in generating customized offers, managing orders, and supports sales reporting and CRM capabilities. Teams utilize it for sales management, lead follow-ups, and aligning targets with objectives, making it essential for daily operations.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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