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DX Unified Infrastructure Management vs LiveNX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
53rd
Ranking in IT Infrastructure Monitoring
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (18th), Cloud Monitoring Software (29th), AIOps (23rd)
LiveNX
Ranking in Network Monitoring Software
29th
Ranking in IT Infrastructure Monitoring
36th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
LiveNX1.0%
DX Unified Infrastructure Management1.1%
Other97.9%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are that it monitors our infrastructure, our servers, network devices, and applications proactively, helps us to prevent problems, and CA UIM tells us how to do that."
"It has provided insight on almost all our information system components/layers using a single unified solution."
"It is easy to implement but requires good planning."
"With UIM, the ROI is way up there."
"With some scripting we are able to integrate much better with our ticketing system."
"Unified Management Portal (UMP) is the most valuable feature, as it did a lot of health monitoring for our environment to prevent some issues from happening."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"As a simple solution for monitoring it's pretty handy, simple to use, very customizable, and integrates with Salesforce."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"Its analytical capability is really good."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The product has a very good graphical interface."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
 

Cons

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Customer Service: 8/10. Technical Support: 6/10."
"We can't seem to get the products to work at all and we can't seem to find the mobile team to even talk to about it."
"Communication errors with most of the servers."
"UIM supports AS400, but it is somewhat limited."
"Yes, we did encounter on some stability issues earlier."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"UIM is showing its age, and needs a major overhaul to keep up with competitors."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Sometimes the solution does not register devices properly and that is a bug."
"Maintenance is required for the system."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"The tool crashes sometimes when we try to pull reports simultaneously."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
14%
Outsourcing Company
13%
Manufacturing Company
6%
Outsourcing Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
LiveNX
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Find out what your peers are saying about DX Unified Infrastructure Management vs. LiveNX and other solutions. Updated: August 2026.
911,994 professionals have used our research since 2012.