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LiveNX vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in Network Monitoring Software
29th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (36th)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of LiveNX is 1.0%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
LiveNX1.0%
Other97.4%
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"There are many positive attributes, and it's the best of the best."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility, showing effective notes on the network layer and the application's performance for anyone inside or outside the data center, while providing deep visibility on the network, legal support, and user requests."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"It's fairly easy to set up."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The solution's most valuable feature is network security."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
"The solution is very easy to use."
 

Cons

"They have some unique functionality but they need to create a more simplified UI."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"This is a horrible solution and I think everything needs to be improved."
"Maintenance is required for the system."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The tool crashes sometimes when we try to pull reports simultaneously."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"The only downside to this software is the price."
"Cisco is the standard for anyone wanting something good, the problem with it is the cost and that means that it's not accessible to many smaller companies."
"Presently, it lacks the ability to integrate with other Cisco products."
"I think ThousandEyes can be improved, specifically the licensing model."
"It's an expensive solution."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"It would be nice if the solution covered other areas like server monitoring."
"The guest portal is hard to use."
 

Pricing and Cost Advice

"We use the free version."
"It's very expensive."
"The solution is fairly expensive compared to other products."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
8%
Healthcare Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise23
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Comparisons

 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about LiveNX vs. ThousandEyes and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.