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DX Unified Infrastructure Management vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Ranking in Server Monitoring
20th
Ranking in IT Infrastructure Monitoring
44th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Cloud Monitoring Software (30th), AIOps (26th)
NetCrunch
Ranking in Network Monitoring Software
77th
Ranking in Server Monitoring
27th
Ranking in IT Infrastructure Monitoring
61st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Log Management (52nd)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. The mindshare of NetCrunch is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.0%
NetCrunch0.7%
Other98.3%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have less downtime, and we have alerting to let us know when disks are filling up so that we get that taken care of before it becomes an issue and is noticeable to customers."
"The product is worth every bit of its cost."
"We really like using the tools, we like all of the things that we've gotten out of the tool set, the ability to visualize, the ability to help our troubleshooting, the in depth analysis for our infrastructure teams and things like that."
"Probe packages and probe deployment."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"The ROI is very quick, and the information is extremely valuable for businesses."
"We have found that the ROI with this solution is that the features available allow us to spot potential issues before they occur and cause problems for our customers."
"Basically, the most valuable feature is the ability to scale and quickly allow us to deploy an infrastructure management solution to our clients in a very timely manner, across the board, using many different technologies; so, storage, databases, OSs, and synthetic monitoring, things like that."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
 

Cons

"We can't seem to get the products to work at all and we can't seem to find the mobile team to even talk to about it."
"The UI seems sluggish at times. When you go to maneuver or browse through, it takes a while to update."
"The fresh technology should have been out a long time ago, but it appears to be we're catching up on the UIM, because Microsoft basically says they are not going to support the fresh, starting next year."
"I would probably like to see more out-of-the-box solutions that I don't have to individually go into, configure and set up myself."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The major problem we have when we sell CA UIM is that we need to sell additional products because it doesn't cover all the features."
"Technical support was not the best. We could use more."
"Reporting capability - We're unable to drill down to the specific data that we'd like. We're also not able to get some data, such as trends, that we want when trying to determine root causes of issues in our applications."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"CAD $400,000 annually."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Manufacturing Company
8%
Marketing Services Firm
6%
Construction Company
24%
Comms Service Provider
12%
Manufacturing Company
7%
Agriculture
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about DX Unified Infrastructure Management vs. NetCrunch and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.