Director feature network at a tech consulting company with 10,001+ employees
Real User
Top 20
Jul 4, 2024
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same problem. There is more work to be done for multi-tenancy. You have to be careful with that criticism because it may put people off.
IT at a energy/utilities company with 10,001+ employees
Real User
Nov 22, 2022
Sometimes the solution does not register devices properly and that is a bug. Device utilization between links needs to be added. Improvements are needed for the syslog and NetFlow messages. The technical support is not great.
Director feature network at a tech consulting company with 10,001+ employees
Real User
Top 20
Oct 27, 2022
They have some unique functionality but they need to create a more simplified UI. In terms of changing standard reports, it's sophisticated, and from a customer perspective, it's pretty daunting when they first look at it. LiveAction Live NX should look at standardizing some of those for their customers. I would love to see the product developing more API integration with other vendor platforms because the problem is they're stamping all over the toes of those vendors that want to do their development. So their API integrations could be improved. For example, what they've done with the Cisco integration is brilliant. However, what they do with other vendors' integrations is not as good.
Infrastructure Services Manager at a transportation company with 10,001+ employees
Real User
May 1, 2021
It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.
IT Manager, Network Engineering at a retailer with 10,001+ employees
Real User
Jan 29, 2021
The only downside to this software is the price. It's a very pricey solution. It's very expensive. It requires a good amount of resources in terms of server memory. We have a global company that has multiple data centers. If we try to use a data center that is not exactly here in Canada or the United States to reduce our costs, it isn't possible because the tool's performance degrades very quickly with the latency. The functionality of the web interfaces can also be improved.
LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.
LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational...
The solution could be enhanced by implementing custom patterns for each customer.
In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.
The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same problem. There is more work to be done for multi-tenancy. You have to be careful with that criticism because it may put people off.
The product must add proactive alert features.
Sometimes the solution does not register devices properly and that is a bug. Device utilization between links needs to be added. Improvements are needed for the syslog and NetFlow messages. The technical support is not great.
They have some unique functionality but they need to create a more simplified UI. In terms of changing standard reports, it's sophisticated, and from a customer perspective, it's pretty daunting when they first look at it. LiveAction Live NX should look at standardizing some of those for their customers. I would love to see the product developing more API integration with other vendor platforms because the problem is they're stamping all over the toes of those vendors that want to do their development. So their API integrations could be improved. For example, what they've done with the Cisco integration is brilliant. However, what they do with other vendors' integrations is not as good.
It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive.
The only downside to this software is the price. It's a very pricey solution. It's very expensive. It requires a good amount of resources in terms of server memory. We have a global company that has multiple data centers. If we try to use a data center that is not exactly here in Canada or the United States to reduce our costs, it isn't possible because the tool's performance degrades very quickly with the latency. The functionality of the web interfaces can also be improved.
This is a horrible solution and I think everything needs to be improved.