2019-09-19T08:39:00Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering LiveAction LiveNX?

If you were talking to someone whose organization is considering LiveAction LiveNX, what would you say?

How would you rate it and why? Any other tips or advice?

3
PeerSpot user
3 Answers
JM
Infrastructure Services Manager at a transportation company with 10,001+ employees
Real User
Top 10
2021-05-01T12:39:40Z
May 1, 2021

My advice would be that if you're looking to handle SD-WAN, then make sure that you have a great reporting system. If you're a Cisco shop, I would say that LiveNX is a definitely good product because it basically tells you what you need to do to change anything to make sure your QoS modeling is working properly. I would rate LiveAction LiveNX an eight out of ten for Cisco. Otherwise, I would rate it a seven out of ten.

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AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Real User
Top 10
2021-01-29T04:26:26Z
Jan 29, 2021

I would tell potential customers that it's a solution worth having, especially if you have deep pockets. If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool. But it would be best if you were prepared to pay for it as it's the Ferrari of network management. On a scale from one to ten, I would give LiveAction LiveNX a nine.

Benjamin Hodzic - PeerSpot reviewer
Chief Mission Critical Communications at United Nations
Real User
2019-09-19T08:39:00Z
Sep 19, 2019

My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible. It's very nice and hunky-dory on paper but when implemented, it's far, far away from our expectations. Just today I had problems with my customers' reporting and with their importing of data. Based on my experience with the solution I would really not like to give it a zero. The intention and the idea of the filter is great, but it is far, far away from good and perfect. Especially for the price tag they attach to it, it is definitely not worth it. So, given all of that, on a scale from zero to ten, I would give it a three, maximum.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jan 29, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 1 answer
AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
It's very expensive. We pay around six figures a year in maintenance costs for around 1000 licensed nodes. But the good thing about the tool is that they don't charge on a per user basis. I can have my whole team use the tool to access the database using one router with one license. The more nodes we manage, the better it's for us. We have hundreds of sites, which means that to reduce the price tag, we need to choose which device we're going to use to monitor the site. We complement the functionalities with other tools, open-source tools, like PRTG.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jan 29, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 1 answer
AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
It's very expensive. We pay around six figures a year in maintenance costs for around 1000 licensed nodes. But the good thing about the tool is that they don't charge on a per user basis. I can have my whole team use the tool to access the database using one router with one license. The more nodes we manage, the better it's for us. We have hundreds of sites, which means that to reduce the price tag, we need to choose which device we're going to use to monitor the site. We complement the functionalities with other tools, open-source tools, like PRTG.
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