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DX Unified Infrastructure Management Pros

KN
Techincal Support at a tech services company with 51-200 employees
One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming.
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DX Unified Infrastructure Management Cons

KN
Techincal Support at a tech services company with 51-200 employees
The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned.
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Buyer's Guide
IT Infrastructure Monitoring
August 2022
Find out what your peers are saying about Broadcom, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: August 2022.
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