2019-09-19T08:39:00Z

What is your primary use case for LiveAction LiveNX?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
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5
PeerSpot user
5 Answers
Mahesh Doshi - PeerSpot reviewer
IT at a energy/utilities company with 10,001+ employees
Real User
Top 5
2022-11-22T13:21:47Z
Nov 22, 2022

Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point. Unfortunately, we did not receive the required enhancement support we so had to stop using the solution.

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MB
Chief Technology Officer at Fujitsu services
MSP
Top 20
2022-10-27T16:00:54Z
Oct 27, 2022

We use LiveAction LiveNX for our infrastructure, supporting a range of customers.

JM
Infrastructure Services Manager at a transportation company with 10,001+ employees
Real User
2021-05-01T12:39:40Z
May 1, 2021

We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.

AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Real User
2021-01-29T04:26:26Z
Jan 29, 2021

We use it to route traffic and monitor through multiple interfaces. We have a management tool for management reports that we can customize and give to a manager if they are interested in the structure. But this tool is more designed for network engineers.

BH
Chief Mission Critical Communications at United Nations
Real User
2019-09-19T08:39:00Z
Sep 19, 2019

Our primary use case of this solution is monitoring and troubleshooting.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Nov 22, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
It's very expensive. We pay around six figures a year in maintenance costs for around 1000 licensed nodes. But the good thing about the tool is that they don't charge on a per user basis. I can have my whole team use the tool to access the database using one router with one license. The more nodes we manage, the better it's for us. We have hundreds of sites, which means that to reduce the price tag, we need to choose which device we're going to use to monitor the site. We complement the functionalities with other tools, open-source tools, like PRTG.
Mahesh Doshi - PeerSpot reviewer
IT at a energy/utilities company with 10,001+ employees
Nov 22, 2022
The solution is fairly expensive compared to other products and there is not much flexibility for reducing costs.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Nov 22, 2022
Hi Everyone, What do you like most about LiveAction LiveNX? Thanks for sharing your thoughts with the community!
2 out of 5 answers
BH
Chief Mission Critical Communications at United Nations
Sep 19, 2019
The intention and the idea of the filter is great.
AC
IT Manager, Network Engineering at a retailer with 10,001+ employees
Jan 29, 2021
We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive.
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