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2019-09-25T05:10:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering DX Infrastructure Manager?

If you were talking to someone whose organization is considering DX Infrastructure Manager, what would you say?

How would you rate it and why? Any other tips or advice?

4
PeerSpot user
4 Answers
KN
Solution Architect at SA Consulting
Reseller
2022-08-09T19:22:00Z
09 August 22

We would advise any organization implementing this product, to ensure that there are good training materials available for their users, as it is a complicated solution and requires some specific knowledge prior to use. I would rate this solution a nine out of ten.

KN
Techincal Support at a tech services company with 51-200 employees
Real User
Top 20
2021-03-06T17:16:52Z
06 March 21

I would recommend this solution to others. We currently have engagement with two banks for this solution. We are trying to pitch this solution to them. I would rate DX Infrastructure Manager a nine out of ten. I have not really compared it with other solutions to see what are the differences. Based on my usage, it is serving, and it is okay. Customers are not complaining.

AM
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
MSP
2020-07-08T09:00:56Z
08 July 20

Cloud vendors have expanded their services and features and functions within their own platforms. Having to rely on a third-party to keep pace with that development cycle has proven rather disappointing. That's why we're looking for a tool that has the capability to enable us to extend the tool on our own, if we choose to. I don't think I would recommend this product. My issues stem from the turnover between companies that we've experienced in the last 10 years. The continued development of the tool has not been great. I think they've become lost in their tracks. I would rate this solution a six out of 10.

KN
Implementation/Delivery at a tech services company with 51-200 employees
Real User
2019-09-25T05:10:00Z
25 September 19

CA is a very nice solution. Before you make a final decision though, make sure all the stakeholders understand the solution and how it works. If they don't understand how it works they might not be able to appreciate it. It's a powerful solution, but give them some visibility into it, its capabilities and what they can do with it, before implementing it. I would rate the solution at eight out of ten. It's not a ten because of the reporting aspect. Apart from that, the solution is okay. It's the reporting that users complain about.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Mar 06, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
AM
Services Infrastructure Architect at a tech services company with 1,001-5,000 employees
08 July 20
I believe we pay around CAD $400,000 per year. It's a pay per consumption fee.
KN
Techincal Support at a tech services company with 51-200 employees
06 March 21
Customers pay for the license and the support.
Shashank Sharma - PeerSpot reviewer
Technical Associate at a computer software company with 501-1,000 employees
Oct 15, 2019
I'm a technical associate at a global integrator that provides data center transformation (Private and Hybrid Cloud Infrastructure) and other services. We are evaluating both CA UIM and ManageEngine. What is the main difference between the two? Thank you for helping me. I appreciate it!
See 1 answer
JR
Strategic Relationships, Americas at Centerity Systems
15 October 19
UIM is a very old, expensive, conglomeration of tools all written by different companies. ManageEngine has moderate capabilities but largely developed for smaller companies. If you read their reviews there is a great deal of angst with their support and implementation services. Also, they are all separate products built to be standalone so there is not the integration you would find in a true AIOps platform. They are also far more expensive than our offering. Take a look https://ptdrv.linkedin.com/yajsbk6
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