ConnectWise Automate vs Kaseya VSA vs N-able N-sight Remote Monitoring & Management comparison

ConnectWise and Kaseya are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while Kaseya is ranked #2 with an average rating of 8.0. ConnectWise holds a 6.4% mindshare in RMM, compared to Kaseya’s 13.8% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 85% of Kaseya users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

2,350 Views
1,598 Comparison Views

85% willing to recommend

Kaseya VSA

Read 33 Kaseya VSA reviews

4,662 Views
3,357 Comparison Views

85% willing to recommend

N-able N-sight Remote Monit...

Read 16 N-able N-sight Remote Monitoring & Management reviews

1,725 Views
1,397 Comparison Views

92% willing to recommend

ConnectWise Automate

Kaseya VSA

N-able N-sight Remote Monit...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise Automate, Kaseya VSA, and N-able N-sight Remote Monitoring & Management based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: May 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

May 2026

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Helped 895,151 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of May 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 6.4%, up from 6.2% compared to the previous year. The mindshare of Kaseya VSA is 13.8%, up from 9.0% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.9%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Kaseya VSA	13.8%
N-able N-sight Remote Monitoring & Management	4.9%
ConnectWise Automate	6.4%
Other	74.9%

Remote Monitoring and Management (RMM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Read full review

Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

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Daniel Gombe

Chief Executive Officer at SOIT Business Solutions

Remote management and incident handling have improved with customizable alerts and efficient patch management

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"Their premium support is great."

"The automated scripts feature means that we can set up for a lot of different things and they have reduced tech input drastically, in the sense that a task only needs to be done once instead of 100 times."

"The reporting on the product is great."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"Remote monitoring allows the organization to react more quickly to emergencies, particularly offline devices/locations."

"Maybe they could improve the capability to be multi-tenant."

"It's definitely improved the help-desk servicing, et cetera."

More ConnectWise Automate pros

"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."

"Kaseya VSA's best features are auditing and reporting."

"Regarding the patching and software management, for me, it's the best path."

"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."

"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."

"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""

"Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console."

More Kaseya VSA pros

"The solution provides complete visibility for the client's infrastructure. Competitors support multiple platforms like Windows and Linux. We designed the agent for our clients, providing network discovery, so there's no need to go to each device individually. It is easy to deploy with a small address range."

"If you want to understand what is happening on your network, this is a good tool."

"We are getting value for the money in that regard."

"SolarWinds RMM has really eased the way in which we remotely manage client infrastructure, with a very comprehensive suite of features for remote access and monitoring so we can keep an eye on everything in one central place and not have to use several different solutions at the same time."

"The reporting for this solution has been most valuable."

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"The integrated backup and the scripting are good."

"This is a great solution for a business at the start of their ICT maturity."

More N-able N-sight Remote Monitoring & Management pros

Cons

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"I almost would rather have a different tool, but I'm not sure which one yet."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"Reliability: Open a computer window new screen and it's slow."

"Because of the vast number of features, the software is difficult to navigate."

More ConnectWise Automate cons

"Its scripting language kind of sucked."

"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."

"The initial setup is quite difficult as the allow port, everything is quite difficult, and especially you need to get the SSL to use if you use it for on-premises."

"I would like to see improved virtual infrastructure management."

"However, we were hacked, and for a few weeks, it was quite bad."

"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."

"The solution is hard to use at first until you understand how it works."

"The management of patches also needs improvement."

More Kaseya VSA cons

"The patch management of the solution could improve."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"The product looks a bit old-fashioned."

"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."

"I would like to see notifications sent with SMS."

"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."

"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Customers purchase the solutions because it is priced well. There are additional services that have an additional cost."

"Kaseya VSA can be described as a fairly priced product."

"The dollar exchange rate in Brazil is very high, so the price should be better for our country."

"I think it costs more than ManageEngine."

"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."

"Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"The pricing is quite good and we are satisfied with it."

More Kaseya VSA pricing and cost advice

"It's expensive and out of our budget."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"There is a license required for this solution."

"The solution is not very expensive."

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Top Industries

By visitors reading reviews

Performing Arts

Healthcare Company

Computer Software Company

Outsourcing Company

Performing Arts

11%

Outsourcing Company

Educational Organization

Real Estate/Law Firm

Comms Service Provider

13%

Performing Arts

11%

Outsourcing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	1

Questions from the Community

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What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capa...

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What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could descr...

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What advice do you have for others considering Kaseya VSA?

I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rat...

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What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to...

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What is your primary use case for N-able Remote Monitoring & Management?

The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & M...

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What needs improvement with N-able Remote Monitoring & Management?

There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For exa...

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Comparisons

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Compared 14% of the time

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Compared 8% of the time

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ConnectWise Asio Platform vs ConnectWise Automate

Compared 5% of the time

ConnectWise RMM vs ConnectWise Automate

Compared 5% of the time

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ConnectWise RMM vs Kaseya VSA

Compared 10% of the time

NinjaOne vs Kaseya VSA

Compared 9% of the time

N-able N-central vs Kaseya VSA

Compared 7% of the time

SuperOps.ai vs Kaseya VSA

Compared 7% of the time

Microsoft Configuration Manager vs Kaseya VSA

Compared 4% of the time

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Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management

Compared 16% of the time

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 8% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

Comodo RMM vs N-able N-sight Remote Monitoring & Management

Compared 6% of the time

LogMeIn Central vs N-able N-sight Remote Monitoring & Management

Compared 5% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

May 2026

Download ConnectWise Automate product report

Buyer's Guide

Kaseya VSA

May 2026

Download Kaseya VSA product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

May 2026

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

ConnectWise Automate transforms IT management with automation, remote desktop integration, and an intuitive interface. Essential tools like patch management and remote access are crucial for efficient operations.

ConnectWise Automate offers powerful features for IT management, emphasizing automation to eliminate repetitive tasks and streamline operations. It integrates seamlessly with remote desktop solutions, making remote management straightforward. The platform supports robust patch management, ticketing, and remote access, enhancing productivity and resource allocation. While its scalability and deployment are top-tier, users find room for improvement in areas like reporting, visibility, and ease of navigation. Some users experience slow support response times, and complex scripting can be cumbersome. Despite these challenges, it remains a valuable asset for managed service providers.

What are the key features of ConnectWise Automate?

Automation: Reduces repetitive tasks, boosting efficiency.
Remote Desktop Integration: Smooth remote access for managing IT environments effortlessly.
Patch Management: Essential for maintaining system updates and security.
Ticketing System: Streamlines workflow for incident management.
Scalability: Supports business growth with scalable infrastructure.

What benefits and ROI can users expect from ConnectWise Automate?

Time Savings: Automation capabilities free up time for strategic tasks.
Increased Efficiency: Streamlined processes lead to better resource allocation.
Improved Support: Reliable technical support enhances stability.
Cost-Effective Operations: Efficient management reduces unnecessary expenses.

Organizations in networking, managed service providers, and client administration use ConnectWise Automate for patch management, desktop oversight, and incident resolution. It's crucial for inventory tracking, system management, and remote support, enhancing professional services and integrating with ticket systems for effective troubleshooting and workflow management. Its adaptability supports diverse customer environments and facilitates task automation, maintaining efficient operation across IT networks.

ConnectWise

Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.

Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.

What are the most important features of Kaseya VSA?

Live Connect: Offers immediate remote access without user interruption, maintaining productivity.
Patch Management: Efficiently manages software updates and security patches.
Automation: Reduces manual efforts with automated IT tasks.
Integration with Kaseya BMS: Seamlessly connects with other systems for enhanced operations.
Remote Management: Provides tools for troubleshooting and system administration.

What benefits or ROI should you expect?

Time-Saving: Remote access and automation minimize downtime, boosting efficiency.
Cost-Effective: Centralized management lowers operating costs by reducing manual labor.
Enhanced Security: Improved security features help protect networks and data.
Customer Satisfaction: Efficient technical support improves user experience.
Flexibility: Customization options tailor the system to specific business needs.

In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.

Kaseya

N-able N-sight Remote Monitoring & Management provides robust script deployment, comprehensive monitoring, and real-time alerts. It supports multiple platforms for effective asset management and web protection while simplifying IT environments with automation and custom scripting.

N-able N-sight Remote Monitoring & Management integrates automation and security, offering multi-platform support that enhances asset management, web protection, and remote connectivity. Its dashboard facilitates patch management and incident response. While users value its background remote access and reporting features, they seek improvements in reporting customization, customer support, and portal communication. Pricing models and mobile compatibility, especially for Android devices, require attention, with a need for a more intuitive interface and better asset management. Enhancements in backup responsiveness and compatibility with direct VMware monitoring are necessary, alongside updates to its appearance and the inclusion of AI capabilities.

What are the key features of N-able N-sight Remote Monitoring & Management?

Script Deployment: Enables efficient mass deployment of scripts across devices.
Real-time Alerts: Offers immediate notifications for quick problem resolution.
Background Remote Access: Allows discreet system control without user disruption.
Integrated Reporting: Provides detailed analytics for better decision-making.
Multi-platform Support: Enhances management across different operating systems.
Automation and Custom Scripting: Reduces manual tasks and increases visibility.

What benefits or ROI can users find in reviews?

Streamlined Management: Centralizes control for efficient IT operations.
Improved Visibility: Enhances oversight of IT environments.
Cost Efficiency: Reduces operational expenses through automation.
Increased Security: Bolsters network protection and endpoint security.

Industries implementing N-able N-sight Remote Monitoring & Management leverage it for network management, remote support, and monitoring of IT infrastructure like network devices. It aids in phasing out Active Directory and managing IT tasks for clients, providing antivirus deployment and backup management across multiple locations.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

NetSys Network Systems

Buyer's Guide

Remote Monitoring and Management (RMM)

May 2026

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