Kaseya VSA and N-able N-central compete in the remote monitoring and management category for IT management. Kaseya VSA appears to have an advantage due to its pricing and support, whereas N-able N-central excels in offering advanced features and comprehensive capabilities.
Features: Kaseya VSA offers automation capabilities, integration options, and streamlined operations focused on enhancing workflow efficiency. N-able N-central is equipped with advanced monitoring features, a robust security framework, and extensive asset tracking, which appeals to those prioritizing oversight and security.
Room for Improvement: Kaseya VSA can improve in remote access speed, user interface simplification, and integration with third-party tools. N-able N-central requires enhancement in user-friendliness, setup complexity reduction, and optimization of resource usage to reduce operational overhead.
Ease of Deployment and Customer Service: Kaseya VSA is noted for its user-friendly setup process and responsive customer service, suiting organizations seeking accessible implementation. In comparison, N-able N-central offers a more complex deployment model, suitable for IT teams managing intricate installations.
Pricing and ROI: Kaseya VSA is competitively priced, offering a good return on investment for those prioritizing budget-friendly solutions. N-able N-central, despite higher initial costs, justifies its pricing with comprehensive features and long-term benefits, making it the preferred choice in high-demand contexts.
| Product | Market Share (%) |
|---|---|
| Kaseya VSA | 17.9% |
| N-able N-central | 8.6% |
| Other | 73.5% |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
N-able N-central is an all-encompassing IT management platform geared towards efficient network oversight. It offers comprehensive tools for monitoring and automation, which are crucial for managed services providers managing complex network environments.
N-able N-central provides solutions tailored to IT management, offering remote connectivity, asset tracking, and integration with systems like CrowdStrike. Its single-pane interface supports extensive device monitoring, script execution, and automation for task scheduling. The platform emphasizes robust patch management and reliable support, making it suitable for client integration and compliance audits. However, improvements are needed in remote access, application integration, and mobile device support. Users suggest investing in Redfish and REST API monitoring due to unreliable SNMP and an increased focus on AI to enhance maintenance recommendations.
What are the key features of N-able N-central?N-able N-central is embraced in industries requiring robust IT management solutions, particularly managed services providers. It's widely used for monitoring systems, remote access, and asset tracking. Industries leverage its automation and integration capabilities to maintain system stability and security, addressing threats without heavy IT infrastructure on clients' premises.
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