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Kaseya VSA vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Kaseya VSA is efficient and cost-saving for many, but some users cite inefficiencies and lack expected financial returns.
Sentiment score
1.0
Microsoft Configuration Manager boosts productivity and cost efficiency, crucial for device management with some Mac support challenges.
 

Customer Service

Sentiment score
5.6
Kaseya VSA customer service is responsive for high-priority tickets but experiences delays and inefficiencies with lower-priority issues.
Sentiment score
5.5
Microsoft Configuration Manager support is praised for higher tiers and Premier Support, while basic levels often face inefficiencies.
The customer service provides a fast response.
 

Scalability Issues

Sentiment score
7.2
Kaseya VSA is scalable with fast onboarding but struggles with enterprise demands and on-premises hardware limitations.
Sentiment score
7.1
Microsoft Configuration Manager is scalable, adaptable, and effective for various environments, with high user ratings despite some limitations.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
6.7
Kaseya VSA's stability varies; some face downtimes, connectivity issues, and unresolved support challenges, with performance affected by infrastructure.
Sentiment score
6.9
Microsoft Configuration Manager is highly stable and reliable, with minor issues often related to system configuration rather than software.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Kaseya VSA needs a more user-friendly interface, better security, improved support, and enhanced integration with systems and applications.
Microsoft Configuration Manager requires enhancements in deployment, resource usage, integration, reporting, usability, remote management, scalability, and third-party support.
 

Setup Cost

Kaseya VSA offers competitive pricing with discounts, flexible agreements, and regional disparities, but contracts are sometimes considered costly.
Microsoft Configuration Manager is costly, especially for large enterprises, but offers automation benefits and potential negotiation discounts.
It's always expensive for the customer.
The setup cost is considered sufficient.
 

Valuable Features

Kaseya VSA offers valuable remote management, automation, security features, and ease of use, enhancing efficiency and reducing complexity.
Microsoft Configuration Manager streamlines IT management with automation and integration, enhancing efficiency and security for large-scale infrastructures.
Regarding the patching and software management, for me, it's the best path.
The product valuable for deployment recovery.
 

Categories and Ranking

Kaseya VSA
Ranking in Patch Management
8th
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
32
Ranking in other categories
Remote Monitoring and Management (RMM) (1st)
Microsoft Configuration Man...
Ranking in Patch Management
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
82
Ranking in other categories
Server Monitoring (7th), Configuration Management (4th)
 

Mindshare comparison

As of July 2025, in the Patch Management category, the mindshare of Kaseya VSA is 7.1%, up from 4.4% compared to the previous year. The mindshare of Microsoft Configuration Manager is 12.8%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Charles Sedano - PeerSpot reviewer
Has indicators that tell us if a machine is idle, in use, powered off, etc.
The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle. We're currently migrating from Kaseya VSA nine to ten. Nine's automation capabilities don't exist, which is the main reason we're upgrading to ten.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Performing Arts
9%
Educational Organization
8%
Healthcare Company
7%
Financial Services Firm
12%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
The network monitoring module today is not the best one. If it can improve, it would be better.
What is your primary use case for Kaseya VSA?
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about Kaseya VSA vs. Microsoft Configuration Manager and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.