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N-able N-sight Remote Monitoring & Management pros and cons

Vendor: N-able
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Real-time monitoring is a significant advantage, providing timely insights into network and device performance.
N-able N-sight Remote Monitoring & Management supports background remote access, enabling administrators to modify system internals without disrupting users.
The ability to monitor a wide range of devices, including Windows and Linux servers, network devices, and virtualization servers like VMware and Hyper-V, is highly valued.
Patch management and script deployment are powerful features, allowing efficient maintenance and updates across devices.
Comprehensive monitoring and reporting offer full visibility into client infrastructures, facilitating proactive management.

CONS

Users would like SMS notifications and improvements in pre-built scripts and reporting clarity.
Reporting customization is needed as pulling executive reports is cumbersome, and the process is not user-friendly.
N-able N-sight Remote Monitoring & Management patch management and SentinelOne integration require enhancements.
There's a desire for improved pricing and affordability for N-able N-sight Remote Monitoring & Management.
There are requests for a mobile application to receive instant notifications, thus improving reliability and ease of alert monitoring.
 

N-able N-sight Remote Monitoring & Management Pros review quotes

Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation
Aug 30, 2020
We like that this solution is in real-time, it gives us real-time monitoring.
RC
Datacenter Manager at S4 IT Technologies
Nov 15, 2020
The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.
reviewer1381935 - PeerSpot reviewer
IT Manager at a tech services company with 1-10 employees
Dec 9, 2020
I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
CA
Service Manager at Baker Computers Ltd
Jun 3, 2021
Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.
owner118824 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Jul 4, 2021
The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.
JV
IT Director at Dondlinger Construction
Dec 21, 2021
I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.
reviewer1784964 - PeerSpot reviewer
Head Of Technology at a tech consulting company with 51-200 employees
Feb 22, 2022
The reporting for this solution has been most valuable.
reviewer1784298 - PeerSpot reviewer
Manager/ Owner at a computer software company with 1-10 employees
Mar 1, 2022
The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.
reviewer1503405 - PeerSpot reviewer
President at a consultancy with 51-200 employees
Aug 8, 2022
The integrated backup and the scripting are good.
Frank Ashley Simon - PeerSpot reviewer
IT Support Specialist at Cell C
Sep 6, 2022
The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies.
 

N-able N-sight Remote Monitoring & Management Cons review quotes

Bien A.Vitorillo - PeerSpot reviewer
IT Manager at Atlas Fertilizer Corporation
Aug 30, 2020
I would like to see notifications sent with SMS.
RC
Datacenter Manager at S4 IT Technologies
Nov 15, 2020
Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.
reviewer1381935 - PeerSpot reviewer
IT Manager at a tech services company with 1-10 employees
Dec 9, 2020
There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
CA
Service Manager at Baker Computers Ltd
Jun 3, 2021
The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.
owner118824 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Jul 4, 2021
The solutions could improve by adding more features.
JV
IT Director at Dondlinger Construction
Dec 21, 2021
We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.
reviewer1784964 - PeerSpot reviewer
Head Of Technology at a tech consulting company with 51-200 employees
Feb 22, 2022
It would be great if the pricing model could be improved and the solution was more affordable.
reviewer1784298 - PeerSpot reviewer
Manager/ Owner at a computer software company with 1-10 employees
Mar 1, 2022
The patch management of the solution could improve.
reviewer1503405 - PeerSpot reviewer
President at a consultancy with 51-200 employees
Aug 8, 2022
The SentinelOne integration is not great.
Frank Ashley Simon - PeerSpot reviewer
IT Support Specialist at Cell C
Sep 6, 2022
The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown.