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N-able N-sight Remote Monitoring & Management Pros

Rajpalsinh Chudasama - PeerSpot reviewer
Datacenter Manager at S4 IT Technologies
The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.
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JV
IT Director at Dondlinger Construction
I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.
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Frank Ashley Simon - PeerSpot reviewer
IT Support Specialist at Cell C
The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies.
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Buyer's Guide
N-able N-sight Remote Monitoring & Management
September 2022
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.
CA
Service Manager at Baker Computers Ltd
Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.
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AL
IT Manager at a tech services company with 1-10 employees
I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.
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DG
President at a consultancy with 51-200 employees
The integrated backup and the scripting are good.
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RZ
Consultant at a tech services company with 11-50 employees
The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.
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TG
Manager/ Owner at a computer software company with 1-10 employees
The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.
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LM
Head Of Technology at a tech services company with 51-200 employees
The reporting for this solution has been most valuable.
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N-able N-sight Remote Monitoring & Management Cons

Rajpalsinh Chudasama - PeerSpot reviewer
Datacenter Manager at S4 IT Technologies
Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.
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JV
IT Director at Dondlinger Construction
We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.
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Frank Ashley Simon - PeerSpot reviewer
IT Support Specialist at Cell C
The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown.
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Buyer's Guide
N-able N-sight Remote Monitoring & Management
September 2022
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.
CA
Service Manager at Baker Computers Ltd
The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.
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AL
IT Manager at a tech services company with 1-10 employees
There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.
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DG
President at a consultancy with 51-200 employees
The SentinelOne integration is not great.
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RZ
Consultant at a tech services company with 11-50 employees
The solutions could improve by adding more features.
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TG
Manager/ Owner at a computer software company with 1-10 employees
The patch management of the solution could improve.
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LM
Head Of Technology at a tech services company with 51-200 employees
It would be great if the pricing model could be improved and the solution was more affordable.
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Buyer's Guide
N-able N-sight Remote Monitoring & Management
September 2022
Learn what your peers think about N-able N-sight Remote Monitoring & Management. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,325 professionals have used our research since 2012.