ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
Zabbix is a comprehensive monitoring solution that is widely used across various industries. Its primary use case is for monitoring infrastructure, including physical, virtual, and network aspects.
Zabbix helps organizations by providing valuable metrics for preventive maintenance and capacity planning, proactive monitoring and alerting, monitoring a wide range of hardware equipment, optimizing work processes, improving customer experiences, enabling remote appointments with visual communication, and providing an overview of bandwidth consumption.
With Zabbix, organizations can conveniently monitor network metrics in one place, saving time and improving efficiency.
It’s free of cost.
It is a true open-source solution, so there are no licensing costs.
It’s free of cost.
It is a true open-source solution, so there are no licensing costs.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
The licensing is good because they have various options, depending on what you are looking for.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
The licensing is good because they have various options, depending on what you are looking for.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.
I think that the cost has risen, but the functionality and versatility is way above other products.
Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.
I think that the cost has risen, but the functionality and versatility is way above other products.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
Licenses are very expensive, so I would like to see cheaper licensing.
If you're looking for a cost effective software I’d suggest this product.
Licenses are very expensive, so I would like to see cheaper licensing.
If you're looking for a cost effective software I’d suggest this product.
Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.
There is an annual license required to use this solution.
It's an expensive solution. It would be nice if the cost were lower.
There is an annual license required to use this solution.
It's an expensive solution. It would be nice if the cost were lower.
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
The licensing is very easy to understand and pricing is right for what you get.
Per desktop cost is somewhere around $50 or $100.
The licensing is very easy to understand and pricing is right for what you get.
Per desktop cost is somewhere around $50 or $100.
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI.
The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily.
You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI.
The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
The pricing and licensing are fair.
Our licensing fees are approximately $30 per user, per month.
The pricing and licensing are fair.
Our licensing fees are approximately $30 per user, per month.
LogicMonitor, a unified observability platform, brings together comprehensive monitoring capabilities and enables observability across data centers, public/private clouds, and applications. LogicMonitor provides correlation, context, and clarity to understand the business impact and causes of complex IT incidents.
I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime.
We pay for the enterprise tech support.
I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime.
We pay for the enterprise tech support.
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Please be cheaper and more simplified.
We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that.
Please be cheaper and more simplified.
We bought the perpetual license, so we own the product, but there is a three-year support renewal fee for that.
Introducing NinjaOne, the ultimate all-in-one solution for modern ninjas. This innovative product combines cutting-edge technology with sleek design to enhance your ninja skills like never before. With its lightweight and compact form factor, NinjaOne is perfect for stealthy missions and quick maneuvers.
We got a pretty good deal. It was fairly affordable.
Its pricing is great.
We got a pretty good deal. It was fairly affordable.
Its pricing is great.
Oracle Enterprise Manager is an on-premises management platform that provides a comprehensive integrated solution for managing and automating your various Oracle products, including applications, databases, middleware, hardware, and engineered systems located either in your Oracle data center or in the cloud.
Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts.
It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT.
Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts.
It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT.
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
From a pricing perspective, they are still expensive.
The licensing fees are $180 USD, per AP, for three years.
From a pricing perspective, they are still expensive.
The licensing fees are $180 USD, per AP, for three years.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
The pricing is quite good and we are satisfied with it.
I think it costs more than ManageEngine.
The pricing is quite good and we are satisfied with it.
I think it costs more than ManageEngine.
For our environment, we pay approximately $25,000 USD yearly.
The licensing for this solution is based on the number of nodes.
For our environment, we pay approximately $25,000 USD yearly.
The licensing for this solution is based on the number of nodes.
Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform
Atera happened to have the best pricing model.
With Atera, the more you add, the cheaper the cost of the additional endpoints will be.
Atera happened to have the best pricing model.
With Atera, the more you add, the cheaper the cost of the additional endpoints will be.
Freshservice is an intelligent, cloud-native service management solution. It provides efficiency and agility through AI to create a contextual and intelligent experience. The solution also empowers employees to work whenever and wherever they need to work. Freshservice powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs that you can extend and customize.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
Nexthink is a software solution company that focuses on helping IT workplaces by providing revolutionary insights into employees’ daily technology experiences. Nexthink offers IT departments a unique combination of automation, real-time analytics, and employee feedback. In order for IT departments to tell how employees use their services and how those services influence their productivity, Nexthink delivers a Digital Employee Experience Management platform. IT teams can now proactively measure and manage the digital employee experience.
I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use.
I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
Our licensing fees are on a yearly basis, and the charge for support is extra.
The price of this product is reasonable.
Our licensing fees are on a yearly basis, and the charge for support is extra.
The price of this product is reasonable.
Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.
AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses.
AEM is a lot more scalable as you just pay per agent instead of having to purchase expensive licenses.
RMM software designed for next-level protection
It's expensive and out of our budget.
There is a license required for this solution.
It's expensive and out of our budget.
There is a license required for this solution.
It really is an expensive product for me.
Pricing is a little on the expensive side, compared to what TeamViewer has offered.
It really is an expensive product for me.
Pricing is a little on the expensive side, compared to what TeamViewer has offered.
Conquer network complexity with uncompromising precision. N‑able™ N‑central® is our flagship remote monitoring and management platform that gives you the power to manage, automate, and protect at scale—and do more than you ever thought possible.
N-able N-central is not an expensive solution.
N-able N-central is not an expensive solution.
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
Azure Bastion's pricing is good.
It does not save money for us.
Azure Bastion's pricing is good.
It does not save money for us.
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client.
The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client.
Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.
Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.
Its price is a little high as compared to other solutions.
Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it.
Its price is a little high as compared to other solutions.
Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it.
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
Its price is reasonable, but I wish it was lower.
Its price is reasonable, but I wish it was lower.
Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.