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2019-09-10T09:04:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Kaseya VSA?

If you were talking to someone whose organization is considering Kaseya VSA, what would you say?

How would you rate it and why? Any other tips or advice?

6
PeerSpot user
6 Answers
DP
RHS Tech Manager at a recreational facilities/services company with 10,001+ employees
Real User
Top 5
2021-04-09T23:09:33Z
09 April 21

I'm a direct end-user of the solution. We're just customers. We're using the latest version of the solution. In general, I would rate the solution at an eight out of ten. Thus far, we are quite satisfied with the product's capabilities overall.

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Dario Caraponale - PeerSpot reviewer
Founder at Strong security brasil
Real User
Top 5
2021-02-04T07:40:42Z
04 February 21

I would rate this solution a seven out of ten.

CS
Systems Engineer at Microgenesis Business Systems
Real User
Top 5
2021-02-01T21:02:41Z
01 February 21

I can still recommend this product. It'll help do technical tasks like remote control, patching, monitoring, audit, or inventory. You can also monitor devices in the production or the company's environment. But it's not a perfect solution. On a scale from one to ten, I would give Kaseya VSA an eight.

FN
Manager at a tech services company with 51-200 employees
Real User
2020-05-28T06:26:40Z
28 May 20

This is a good solution and we like the group of people at Kaseya. The product is quite affordable compared to other RMM solutions on the market and we only have a few complaints. On-call support, for example, would make for a very big improvement. Whenever someone has an issue, we can just directly call the number and speak with a technical person who can help us at that very moment. They would be able to take over your system on that very call, for example. Ideally, the reporting will also be improved. The suitability of this solution depends on the need. For example, if you want to monitor your Linux environment and Linux services then the configuration is more difficult. That said, if you are using the PRTG Network Monitor or NinjaRMM then you cannot monitor Linux services. Ultimately, it depends on the use case. I would rate this solution a seven out of ten.

Emmanuel Okojesu - PeerSpot reviewer
Technical Analyst at FMDQ
Real User
Top 20
2020-05-25T07:16:43Z
25 May 20

I have not tried automating any of the processes, although I have watched some videos and it seems to be straightforward. My advice for anybody who is considering Kaseya VSA is to run a proof of concept first so that they have a fair idea of what they're going into. Overall, I think that it is a good product and I may just have to better find my way around it. I would rate this solution a seven out of ten.

JM
Owner at Mencar Global Consulting SL
Consultant
2019-09-10T09:04:00Z
10 September 19

We used to use the on-premises deployment model, but we have since moved to the cloud. I would rate the solution eight out of ten.

Learn what your peers think about Kaseya VSA. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
636,406 professionals have used our research since 2012.
Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Feb 04, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
FN
Manager at a tech services company with 51-200 employees
28 May 20
The pricing is quite good and we are satisfied with it. It compares favorably to products like NinjaRMM and SolarWinds.
CS
Systems Engineer at Microgenesis Business Systems
01 February 21
I think it costs more than ManageEngine.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 15, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 13 answers
FN
Manager at a tech services company with 51-200 employees
28 May 20
The pricing is quite good and we are satisfied with it. It compares favorably to products like NinjaRMM and SolarWinds.
CS
Systems Engineer at Microgenesis Business Systems
01 February 21
I think it costs more than ManageEngine.
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