We performed a comparison between LogMeIn Central and N-able N-sight Remote Monitoring & Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The initial setup was very easy."
"It allows you to transfer along with many other functions."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The reporting for this solution has been most valuable."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good."
"The integrated backup and the scripting are good."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"The solution is expensive as hell."
"Our clients are having issues with printing."
"The SentinelOne integration is not great."
"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."
"The solutions could improve by adding more features."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"The patch management of the solution could improve."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"It would be great if the pricing model could be improved and the solution was more affordable."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
RMM software designed for next-level protection
Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.
Patch Microsoft and more
Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.
LogMeIn Central is ranked 7th in Remote Monitoring and Management Software with 4 reviews while N-able N-sight Remote Monitoring & Management is ranked 4th in Remote Monitoring and Management Software with 9 reviews. LogMeIn Central is rated 8.6, while N-able N-sight Remote Monitoring & Management is rated 8.6. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of N-able N-sight Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". LogMeIn Central is most compared with LogMeIn Rescue, LogMeIn Pro, Microsoft Endpoint Configuration Manager, TeamViewer and ConnectWise Control, whereas N-able N-sight Remote Monitoring & Management is most compared with SolarWinds NPM, NinjaOne, ConnectWise Automate, PRTG Network Monitor and Atera. See our LogMeIn Central vs. N-able N-sight Remote Monitoring & Management report.
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