N-able N-sight Remote Monitoring &amp; Management vs NinjaOne comparison

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

N-able N-sight Remote Monitoring & Management and NinjaOne compete in the IT management sector, offering comprehensive tools. NinjaOne appears to have the upper hand with superior feature offerings, despite favorable feedback on N-able's pricing and support.

Features: N-able N-sight provides robust remote monitoring, integrated backup solutions, and script deployment, aiding in various environments. NinjaOne excels in automation capabilities, asset management, and versatile integration options, appealing to those focused on feature richness.

Room for Improvement: N-able N-sight could refine its mobile app capabilities, enhance network device monitoring, and improve its automation features. NinjaOne needs to streamline initial configurations, address remote connection stability, and improve out-of-the-box patch management settings.

Ease of Deployment and Customer Service: N-able N-sight offers a straightforward deployment process and responsive customer service. NinjaOne provides an intuitive setup and comprehensive onboard support, which can minimize downtime for organizations.

Pricing and ROI: N-able N-sight is noted for competitive pricing, offering good ROI for smaller enterprises seeking cost-effective solutions. NinjaOne may have higher initial costs but delivers enhanced ROI through efficiency and rich features, justifying investment for long-term value.

To learn more, read our detailed N-able N-sight Remote Monitoring & Management vs. NinjaOne Report (Updated: December 2025).

N-able N-sight Remote Monitoring & Management vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.3

N-able N-sight boosts ROI by streamlining remote access and server monitoring, reducing costs and improving client management efficiency.

Sentiment score

6.0

NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.

No quotes available

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NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

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Owner at AvalisNT AG

I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.

Courtney Mcclellan

IT Support at Team Trinet

Customer Service

Sentiment score

6.3

N-able N-sight RMM support is praised for responsiveness and efficiency, with most users reporting high satisfaction and prompt service.

Sentiment score

7.3

NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.

I am happy with the technical support from SolarWinds regarding the product.

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Chief Executive Officer at SOIT Business Solutions

Customer support from NinjaOne is excellent.

Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

The customer support at NinjaOne is excellent, rated ten out of ten.

Owner at AvalisNT AG

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

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Cloud Consultant at i-Community AG

Scalability Issues

Sentiment score

7.9

N-able N-sight RMM scales efficiently for SMEs, allowing expansion and integration without issues, benefiting IT departments.

Sentiment score

8.1

NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.

It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.

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Chief Executive Officer at SOIT Business Solutions

We easily install the agent on new servers and can create scripts to automate agent installation.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

I would rate the scalability of NinjaOne as ten out of ten.

Roy Levy

CEO AND CTO at DeserveIT

The scalability of NinjaOne is good; we can add more as we grow.

Courtney Mcclellan

IT Support at Team Trinet

For more quotes and insights, download the NinjaOne report

Stability Issues

Sentiment score

7.2

Users consider N-able N-sight reliable and efficient, with minor network issues resolved through updates, enhancing time-saving features.

Sentiment score

8.0

Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.

No quotes available

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In the two years I have used it, I have never experienced any downtime or reliability issues.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

I would rate the stability a ten out of ten.

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Owner at AvalisNT AG

Room For Improvement

N-able N-sight requires improved reporting, patch management, user interface, mobile features, consistent support, and Android device management.

Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.

AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.

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Chief Executive Officer at SOIT Business Solutions

Security and reporting, including business intelligence tools, are adequate.

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Cloud Consultant at i-Community AG

The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device.

Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.

Afshaar Ahmed

DevOps Engineer at a tech services company with 201-500 employees

Setup Cost

N-able N-sight pricing is perceived high, with costs varying by nodes and features, impacting adoption but valued for scalability.

NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.

No quotes available

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NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Owner at AvalisNT AG

The pricing for NinjaOne is appropriate for small companies.

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Cloud Consultant at i-Community AG

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

Courtney Mcclellan

IT Support at Team Trinet

Valuable Features

N-able N-sight provides real-time monitoring, remote access, and multi-platform support, optimizing efficiency for MSPs with its user-friendly interface.

NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.

No quotes available

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The software's automation tools have solved critical deployment problems for small businesses.

Cloud Consultant at i-Community AG

Every month, every quarter, I see new features, and it is always evolving.

Roy Levy

CEO AND CTO at DeserveIT

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Categories and Ranking

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), Server Monitoring (7th), IT Service Management (ITSM) (8th), Remote Access (11th), Vulnerability Management (26th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (10th), Patch Management (8th), MSP Backup (2nd), Unified Endpoint Management (UEM) (5th)

Mindshare comparison

As of December 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-sight Remote Monitoring & Management is 4.8%, down from 4.9% compared to the previous year. The mindshare of NinjaOne is 12.2%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
NinjaOne	12.2%
N-able N-sight Remote Monitoring & Management	4.8%
Other	83.0%

Remote Monitoring and Management (RMM)

Featured Reviews

Remote management and incident handling have improved with customizable alerts and efficient patch management

Chief Executive Officer at SOIT Business Solutions

The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.

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Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Top Industries

By visitors reading reviews

Performing Arts

12%

Outsourcing Company

12%

Comms Service Provider

11%

Computer Software Company

13%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

What is your primary use case for N-able Remote Monitoring & Management?

The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...

What needs improvement with N-able Remote Monitoring & Management?

There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

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Product Reports

N-able N-sight Remote Monitoring & Management

Download N-able N-sight Remote Monitoring & Management product report

N-able N-sight Remote Monitoring & Management report

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Also Known As

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

No data available

Overview

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

NetSys Network Systems

Status Pros, Mitchell and Company

N-able N-sight Remote Monitoring & Management vs. NinjaOne