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Cisco Secure Access vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Secure Access
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Firewalls (17th), ZTNA (10th), Secure Access Service Edge (SASE) (10th)
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Internet Security (5th)
 

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Cisco Secure Access is 3.1%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Web Security is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Cisco Secure Access3.1%
Trend Micro Web Security1.0%
Other93.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Vasil Blagov - PeerSpot reviewer
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
Durai  Singh - PeerSpot reviewer
Provides comprehensive protection for enterprises
The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense. Even companies with multi-tenant, multi-cloud, and multi-geolocation environments are not using this WAF solution because it is an investment. They already have endpoint protection, EDR, firewalls, and authentication. Spending on WAF is an extra investment for them. This is one reason mid-enterprise segments hesitate to adopt it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Content filtering is the most useful feature of iboss."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We have a dedicated account team, so we've got all the people we need to engage with if there's an issue."
"They've protected us from threats like phishing and ransomware."
"The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC)."
"Cisco Secure Access has protected our company against threats such as phishing or ransomware, as we have seen it successfully address various cybersecurity vulnerabilities."
"Cisco Secure Access has had a positive impact on protecting our organization from threats such as phishing and ransomware."
"The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer."
"The most valuable feature of Cisco Secure Access is the level of security it provides."
"It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"The security of Trend Micro Web Security is good."
"The solution's technical support team is responsive."
"The product's installation phase was easy."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"File integrity monitoring would be very advantageous as an additional feature."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"It is expensive."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"The licensing is confusing."
"From a licensing perspective, Cisco can improve."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"There is a need for improved global coverage since the service relies on the cloud provider's data centers."
"Cisco is not well accepted in the market since they are somewhat behind their competitors."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"The stability of the product is an area of concern where improvements are required."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"There is room for improvement in the anti-malware capabilities."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The system should generate reports when an attack has been stopped, contained, or removed."
"The solution's scalability could be better."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"For what you get, it's a fair price in comparison to other products."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The license is yearly and user based."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"The solution is expensive in terms of deployment."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
8%
Construction Company
7%
Performing Arts
13%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Secure Access?
Price-wise, we get a significant discount with Cisco. I actually prefer Juniper products. From a professional perspec...
What is your primary use case for Cisco Secure Access?
I support the US government. From a customer perspective, the use cases tend to be where we are guarding edge devices...
What advice do you have for others considering Cisco Secure Access?
Because we operate with what could only be called a skeleton crew, a monitoring solution to the extent possible is de...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
No data available
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco Secure Access vs. Trend Micro Web Security and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.