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Cisco Secure Access vs Netskope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cisco Secure Access offers enhanced security, cost reduction, and integration by consolidating multiple platforms, despite internal organizational challenges.
Sentiment score
8.4
Netskope offers cost-effective cloud security with significant savings, ease of use, and high returns, outperforming Zscaler financially.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
There was a significant cost reduction.
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
 

Customer Service

Sentiment score
6.9
Cisco Secure Access support is generally praised for technical assistance, though some users report delays and require escalations.
Sentiment score
7.1
Netskope's customer service is generally rated good to very good, with mixed feedback on response times and escalation speed.
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
They align the right people at the right time to solve our problems, providing focused support.
Most of the time, being fairly IT-savvy means most issues can be resolved internally, and when a ticket is opened, it's for something really complicated.
The support team is excellent, and I would rate them nine out of ten.
 

Scalability Issues

Sentiment score
7.8
Cisco Secure Access is praised for its scalability, adaptability, and seamless integration, effectively meeting diverse organizational needs.
Sentiment score
7.7
Netskope is adaptable and flexible, excelling in scalability for medium to large organizations with strong infrastructure support.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
I would rate scalability at eight to nine out of ten.
Cisco Secure Access scales with the growing needs of our company.
They declare an SLA regarding delays, making it a solid solution.
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
 

Stability Issues

Sentiment score
8.5
Cisco Secure Access is highly rated for stability and reliability, with minimal reported performance and availability issues worldwide.
Sentiment score
7.9
Netskope is highly stable and reliable, with minor issues resolved swiftly, maintaining performance and user satisfaction.
I rate the stability of Cisco Secure Access as ten out of ten.
The solution is stable enough, and I did not experience any latency or performance issues.
I have not experienced any downtime, crashes, or performance issues.
Regarding pricing, Netskope is quite expensive, but when compared with other solutions, it's somehow justified because it has better categorization and more granular features regarding web protection, as it allows control of HTTP methods.
Netskope has proven to be stable, which is reflected in my rating of nine out of ten.
 

Room For Improvement

Cisco Secure Access needs security, pricing, and integration improvements, including better AI features and global coverage for enhanced user satisfaction.
Users seek enhanced SaaS visibility, integration, features like identity protection, better pricing, support, policy management, and threat detection.
Modernization is needed, specifically in the enhancement of security features and functionality.
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
There is a pressing need to expand this to 64,000 sessions.
It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
 

Setup Cost

Cisco Secure Access is costly, yet competitive to some for its value and features despite limited discounts and complex pricing.
Netskope offers competitive pricing with significant value, generally including support, training, and is viable for enterprises seeking robust capabilities.
Renewal prices have been surprisingly high.
Cisco is known for being a premium product, and its pricing reflects this.
The main issue with pricing is that it is higher compared to other competitors.
Netskope is cost-effective compared to similar solutions like Zscaler.
 

Valuable Features

Cisco Secure Access offers robust security, seamless connectivity, user-friendly management, and reliable threat protection with frequent updates for evolving needs.
Netskope provides comprehensive cloud security with intuitive management, robust threat protection, and efficient real-time monitoring and deployment.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
The most valuable feature of Cisco Secure Access is the level of security it provides.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats.
Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
 

Categories and Ranking

Cisco Secure Access
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Netskope
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Cloud Access Security Brokers (CASB) (3rd)
 

Mindshare comparison

As of July 2025, in the Secure Access Service Edge (SASE) category, the mindshare of Cisco Secure Access is 4.0%, up from 0.3% compared to the previous year. The mindshare of Netskope is 10.9%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Vasil Blagov - PeerSpot reviewer
Easy management and security ensure reliable 24/7 connectivity
Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.
Benjamin Naranjo - PeerSpot reviewer
Provides secure remote access and web navigation protection with highly customizable features
The most helpful features in Netskope are the data loss prevention module, the anti-malware module, and the integration that it has with Information Rights Management from Microsoft. It has better categorization and more granular features regarding web protection, as it allows me to control HTTP methods. I can publish WhatsApp web for my users as read-only, for example. Other providers cannot; they are only on and off, and do not have the granularity for a website to be read-only. That comes with a downside, which is that they need to regularly update their controls to support those features in those websites.
report
Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
8%
Construction Company
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
For what you get, it's a fair price in comparison to other products.
What is your primary use case for Cisco Secure Access?
Our main use cases for Cisco Secure Access are security and managing access.
What advice do you have for others considering Cisco Secure Access?
My advice to other organizations considering Cisco Secure Access is that they should definitely give it a try. It's overall a good product. If you have other Cisco products, it integrates efficient...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
 

Also Known As

No data available
Netskope CASB
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Find out what your peers are saying about Cisco Secure Access vs. Netskope and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.