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Cisco Secure Access pros and cons

Vendor: Cisco
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Authentication and posture checking are valuable features of Cisco Secure Access.
Scalability and stability are rated ten out of ten.
DNS functionality and Integrated Secure Web Control are of key interest.
Cisco Secure Access significantly protects organizations against threats like phishing and ransomware.
Reliable connection capabilities provide 24/7 access, enhancing organizational productivity and security.

CONS

Support for Cisco Secure Access can experience delays up to two working days.
Cisco lacks market acceptance due to being behind competitors and requires improvements in global coverage and integration.
Pricing is expensive compared to competitors, complicating customer relations and involving confusing licensing processes.
Migration from Umbrella to Cisco Secure Access presents difficulties.
Cisco Secure Access does not scale well with organizational growth without leveraging more cloud services.
 

Cisco Secure Access Pros review quotes

WS
Jun 11, 2025
The feature of Cisco Secure Access I appreciate the most is the DNS functionality.
reviewer2721249 - PeerSpot reviewer
Jun 11, 2025
I find the posture checking feature of Cisco Secure Access the most valuable.
IF
Jun 9, 2025
The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer.
Find out what your peers are saying about Cisco, Netskope, Fortinet and others in Secure Access Service Edge (SASE). Updated: May 2025.
856,873 professionals have used our research since 2012.
SS
Jun 9, 2025
It works well. It hasn't broken. While I don't know enough about all the features yet, it hasn't caused us any problems.
VB
Jun 9, 2025
The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security.
VG
Mar 5, 2025
I rate the stability of Cisco Secure Access as ten out of ten.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
The most valuable feature of Cisco Secure Access is the level of security it provides.
KH
Jan 27, 2025
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
JS
Jun 9, 2025
It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around.
AnikIslam - PeerSpot reviewer
May 2, 2024
The most valuable feature is the authentication feature.
 

Cisco Secure Access Cons review quotes

WS
Jun 11, 2025
The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process.
reviewer2721249 - PeerSpot reviewer
Jun 11, 2025
From a licensing perspective, Cisco can improve.
IF
Jun 9, 2025
In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I
Find out what your peers are saying about Cisco, Netskope, Fortinet and others in Secure Access Service Edge (SASE). Updated: May 2025.
856,873 professionals have used our research since 2012.
SS
Jun 9, 2025
This is my first time in healthcare after being in commercial space for a long time. It's always a challenge because we can't just turn stuff off as we could in the commercial space, since it may interfere with patient care. It takes longer to understand what's going on, so anything that could help give us a faster understanding of what's happening, why it's there, and if it's a risk to us would be helpful.
VB
Jun 9, 2025
Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black.
VG
Mar 5, 2025
Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco.
KH
Jan 27, 2025
There is a need for improved global coverage since the service relies on the cloud provider's data centers.
JS
Jun 9, 2025
The licensing is confusing.
AnikIslam - PeerSpot reviewer
May 2, 2024
I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days.