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Cisco Secure Access pros and cons

Vendor: Cisco
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Secure Access excels in authentication and scalability, both rated highly by users.
DNS security and Integrated Secure Web Control stand out as key features.
Cisco Secure Access significantly protects against threats like phishing and ransomware, offering valuable cybersecurity.
Users value the easy management and overall security provided by Cisco Secure Access.
The firewall section for IDP effectively supports data protection and customer information sharing.

CONS

Cisco Secure Access is considered expensive compared to competitors and poses pricing challenges for customers.
Support delays and complex ticket processes make obtaining Cisco tech support difficult.
Confusing licensing, with unclear service offerings and complicated pricing structures, complicates user experience.
Cisco Secure Access lacks integration options and features offered by competitors, limiting its market acceptance.
Migrating from Umbrella to Cisco Secure Access presents significant challenges leading to stability and reliability issues.
 

Cisco Secure Access Pros review quotes

Wallace Serafim - PeerSpot reviewer
Jun 11, 2025
The feature of Cisco Secure Access I appreciate the most is the DNS functionality.
reviewer2721249 - PeerSpot reviewer
Jun 11, 2025
I find the posture checking feature of Cisco Secure Access the most valuable.
IF
Jun 9, 2025
The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer.
Learn what your peers think about Cisco Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Steven Steiner - PeerSpot reviewer
Jun 9, 2025
It works well. It hasn't broken. While I don't know enough about all the features yet, it hasn't caused us any problems.
Vasil Blagov - PeerSpot reviewer
Jun 9, 2025
The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security.
VG
Mar 5, 2025
I rate the stability of Cisco Secure Access as ten out of ten.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
The most valuable feature of Cisco Secure Access is the level of security it provides.
KH
Jan 27, 2025
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
Johnny Slater - PeerSpot reviewer
Jun 9, 2025
It's pretty streamlined. Everything you need to find is in the GUI interface, and if you have any trouble, it's easy to navigate and get around.
AnikIslam - PeerSpot reviewer
May 2, 2024
The most valuable feature is the authentication feature.
 

Cisco Secure Access Cons review quotes

Wallace Serafim - PeerSpot reviewer
Jun 11, 2025
The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process.
reviewer2721249 - PeerSpot reviewer
Jun 11, 2025
From a licensing perspective, Cisco can improve.
AZ
Aug 12, 2025
Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal.
Learn what your peers think about Cisco Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
IF
Jun 9, 2025
In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I
Steven Steiner - PeerSpot reviewer
Jun 9, 2025
This is my first time in healthcare after being in commercial space for a long time. It's always a challenge because we can't just turn stuff off as we could in the commercial space, since it may interfere with patient care. It takes longer to understand what's going on, so anything that could help give us a faster understanding of what's happening, why it's there, and if it's a risk to us would be helpful.
Vasil Blagov - PeerSpot reviewer
Jun 9, 2025
Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black.
VG
Mar 5, 2025
Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Aruna Udawatte - PeerSpot reviewer
Mar 11, 2025
The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco.
KH
Jan 27, 2025
There is a need for improved global coverage since the service relies on the cloud provider's data centers.
Johnny Slater - PeerSpot reviewer
Jun 9, 2025
The licensing is confusing.