No more typing reviews! Try our Samantha, our new voice AI agent.

Box vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Enterprise Content Management category, the mindshare of Box is 3.7%, down from 3.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.1%, down from 12.1% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.6%
OpenText Documentum Content Management7.1%
Box3.7%
Other77.6%
Enterprise Content Management
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
reviewer2811600 - PeerSpot reviewer
SDE 1 at a educational organization with 501-1,000 employees
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can upload your bin, upload your files quickly, and download your files quickly, and you can use it on your own, on an iPad, or on your mobile phones whenever you wish to."
"For basic file storage and a little collaboration, the product is fine."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"Some units have migrated their content and processes from on premises storage to Box, saving money and time, and putting the power of collaboration into the hands of the users instead of requiring admin intervention."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"I like that Box makes it easy to deploy virtual machines."
"The ease of using Box on multi-platforms, including my phone and tablet, along with the collaboration features means I've been able to use it with my family (including my non-tech-savvy parents) for simple sharing, as well as with colleagues for team collaboration."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"The most valuable feature of OpenText Documentum is the versioning."
"We like Documentum for its capacity and reliability."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"In terms of scalability, Documentum is a very good product; it's scalable, flexible, and reliable."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"It is functionalities that improve the efficiency of the employee workforce."
"Helps with document collaboration and workflow."
"It has transformed the way we do our daily tasks and the way the departments collaborate over projects, opportunities, and other operational activities."
"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."
"The security feature is valuable."
"It has improved our organization by speeding up document sharing."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"We can arrange all our documents on one platform and see the document's changes and edits."
 

Cons

"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"I recommend doing the trial first, because it's not cheap ware."
"My biggest problem with Box.net is the lack of a free desktop syncing feature."
"Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."
"In future releases, there could be encryption, to have better security."
"The biggest issue for us is the price of the product."
"It's difficult to manage and customize Documentum."
"The BPM side should be improved."
"I would like to see performance improvements, especially regarding slow response times."
"The user interface can be a bit more intuitive."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"It needs a better UI and it should also be cloud-ready."
"Documentum xCP 2.3 still has some drawbacks such as dependent filtration among multiple drop down lists in result list, unable to access all user tasks from all processes in user inbox, and unable to include task link in task notification mail automatically."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Search integration across SharePoint, Yammer, Teams, and OneDrive."
"For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries."
"The cloud-local file synchronization application (OneDrive for Business) is not as simple as expected, but it works."
"For sure, it should offer customisation of data grids, which is not possible, as it seems to use some proprietary OCX control."
"Customer Service: It's poor, and if you want Microsoft support on SharePoint you have to hire Microsoft Consulting Services."
"Unless you have worked with a SharePoint business analyst, designer or power user, managing individual sites does require training to understand the components of the site settings and content."
"You still need a bit of expertise to add branding."
 

Pricing and Cost Advice

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"Better sign a full year's contract to get a discount."
"Box needs to improve with their pricing in terms of licensing costs."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"I believe Box is cheaper than SharePoint."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"My organization pays for the license."
"OpenText Documentum's pricing is good."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"The platform has medium pricing."
"It comes bundled with the Microsoft 365 pricing plans."
"The pricing is competitive."
"The pricing works for us."
"The cost is expensive, but worthwhile."
"For this type of solution, it is not wise to buy it without Software Assurance."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The pricing is competitive."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
885,667 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Construction Company
6%
Financial Services Firm
15%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
Government
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: March 2026.
885,667 professionals have used our research since 2012.