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Box vs Google Drive Enterprise vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Box increases ROI by reducing turnaround times, supporting compliance, and enhancing file management efficiency for significant returns.
Sentiment score
7.4
Google Drive Enterprise boosts productivity with secure file sharing, device access, and integration, enhancing collaboration and ROI.
Sentiment score
1.9
Microsoft OneDrive for Business boosts efficiency by reducing wait times, enabling seamless cloud synchronization and sharing, enhancing cost-effectiveness.
 

Customer Service

Sentiment score
5.0
Box's customer service is helpful and efficient but can face delays and repetitive inquiries; cost varies by support package.
Sentiment score
3.8
Users report high satisfaction with Google Drive Enterprise, citing stability, ease of use, and effective support when needed.
Sentiment score
3.3
Microsoft's OneDrive for Business support is praised for responsiveness but needs improvement in knowledge and non-enterprise level service.
For Microsoft OneDrive for Business, I would rate the support a nine.
Systems services engineer at a retailer with 1,001-5,000 employees
Microsoft has a pretty good tech support team.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
Principal Consultant and Owner at Griggs Consulting
 

Scalability Issues

Sentiment score
7.4
Box provides scalable performance for various user counts and data sizes, with potential improvements in admin reporting for enterprises.
Sentiment score
7.7
Google Drive Enterprise offers scalable, cloud-based storage solutions, suitable for diverse organizations with efficient expansion and minimal issues.
Sentiment score
5.2
Microsoft OneDrive for Business offers scalable storage, integrates with SharePoint, and suits various user numbers with purchasing options.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
The solution is scalable.
Director of the IT at Jagiellonian University
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
Technology Analyst at Infosys
It should be increased for the free version users, making it more reachable to many people.
System administrator at BNY Mellon
 

Stability Issues

Sentiment score
7.9
Box is highly rated for stability, with minor performance issues rare and seamless connectivity, even during sleep mode.
Sentiment score
8.3
Google Drive Enterprise is stable and efficient, handling multiple files well, though network issues may affect performance slightly.
Sentiment score
6.2
Microsoft OneDrive for Business is stable and secure, but issues with migrations and searches affect user experience.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
On a scale from one to ten, it rates as a nine in stability.
Consulting Manager at Angkor Group SAC
As a certified Microsoft product, it maintains high security standards.
Student at a media company with 501-1,000 employees
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box users seek better control, improved integrations, and features like document indexing, enhanced UI, and efficient performance.
Google Drive Enterprise users seek enhanced security, better Microsoft integration, more storage, improved file management, and affordable pricing.
Microsoft OneDrive for Business needs improved syncing, usability, AI integration, support, and pricing to enhance user satisfaction.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
This is the main area that needs improvement in Google Drive Enterprise.
Founder & CEO at Lanzar
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
Project Manager at Baens afwerkingsbedrijf
If the asset owner can get some analytics of things, or a dashboard which is more top-level or high-level in terms of asset downloads and if there is a more collaborative platform in terms of engagement, more similar to Notion, would be nice for Microsoft OneDrive for Business suite of products.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Student at a media company with 501-1,000 employees
 

Setup Cost

Box's pricing is viewed variably, offering competitive value for some, though others find it steep, especially with security features.
Enterprise users of Google Drive have varied opinions on pricing, finding it either competitive or costly beyond 15GB free storage.
Microsoft OneDrive for Business is viewed as cost-effective, with opinions on pricing varying based on integration and individual needs.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
Chief Executive Officer at Quickening Group
 

Valuable Features

Box offers secure collaboration, seamless integrations, user-friendly interface, and robust features for compliance, enhancing personal and professional experiences.
Google Drive Enterprise provides seamless collaboration, secure storage, and flexible access with integration and synchronization across multiple devices.
Microsoft OneDrive for Business enhances productivity with cloud storage, seamless integration, real-time collaboration, easy sharing, and extensive synchronization.
The best features of Box for me include the structured file organizing, which is the most important part I found.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
Box's security features have helped my organization meet compliance needs.
Senior Projects Manager at Tech-hub
Google Drive Enterprise excels in collaboration efficiency, making it easy for teams to work together.
Founder & CEO at Lanzar
The collaboration aspects between teams and within team members are the most beneficial features.
Chief Executive Officer at Quickening Group
The integration of various office tools allows for making and sharing documents easily.
Project Manager at Baens afwerkingsbedrijf
An automation platform which allows you to automate workflows, get analytics of usage, even with the existing assets, would be beneficial.
Product Manager For Marketing And Strategy at a tech vendor with 10,001+ employees
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Executive Director at Universidade Federal de Campina Grande
Another benefit is that you can share information across multiple devices, not just on one device.
Consulting Manager at Angkor Group SAC
 

Mindshare comparison

As of June 2026, in the Content Collaboration Platforms category, the mindshare of Box is 7.4%, down from 8.8% compared to the previous year. The mindshare of Google Drive Enterprise is 4.2%, up from 3.0% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 6.2%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.2%
Box7.4%
Google Drive Enterprise4.2%
Other82.2%
Content Collaboration Platforms
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 1-10 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
MP
Founder & CEO at Lanzar
Have faced some confusion with the interface but have managed collaboration and document sharing efficiently
We currently use Notion for project management and CRM, which includes document capabilities and task management features. We have a self-hosted solution and utilize Google Drive Enterprise for everyday tasks. We are customers of Google and integrate Google Drive Enterprise with third-party applications. The compliance requirements are met through the platform's features. On a scale of 1-10, I rate Google Drive Enterprise an 8.
AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
6%
Government
6%
Marketing Services Firm
12%
Construction Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effec...
What needs improvement with Google Drive Enterprise?
The home page can be confusing at times. This is the main area that needs improvement in Google Drive Enterprise.
What is your primary use case for Google Drive Enterprise?
My major use case for Google Drive Enterprise involves using it for storage and file management.
What needs improvement with Microsoft OneDrive?
For Microsoft OneDrive for Business, something which would really be helpful is something which would help with Outlo...
What is your primary use case for Microsoft OneDrive?
Microsoft OneDrive for Business is used for storage of documents, spreadsheets, and I also use it for creation of lan...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this,...
 

Also Known As

No data available
Drive Enterprise, Google Drive
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Journal Communications
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: May 2026.
896,803 professionals have used our research since 2012.