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IBM FileNet vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.8
IBM FileNet boosts productivity and efficiency, reduces costs, and enhances document management, yielding significant financial gains and competitive advantage.
Sentiment score
1.5
Microsoft OneDrive for Business enhances productivity and financial efficiency by enabling document sharing and synchronization without extra hardware.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
 

Customer Service

Sentiment score
6.8
IBM FileNet's support is praised for responsiveness and partnerships, despite occasional delays and challenges like database implementation issues.
Sentiment score
3.0
Mixed reviews for Microsoft OneDrive for Business support, with praise and criticism on accessibility, responsiveness, and knowledge.
People come from all over the world, and they have specialists at the other end of the world to help if needed.
IBM has a different division that provides consultation to end users, and most customers utilize consultation from IBM, which costs approximately $100k USD to $200k USD.
The consulting experts that IBM provides sometimes do not understand the tool very well.
For Microsoft OneDrive for Business, I would rate the support a nine.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
 

Scalability Issues

Sentiment score
8.2
IBM FileNet excels in scalability and adaptability, supporting extensive users and data, suitable for multinational enterprises with diverse needs.
Sentiment score
5.2
Microsoft OneDrive for Business is praised for scalability, ease of storage adjustment, and seamless SharePoint integration across companies.
The bigger products like IBM FileNet can handle billions of documents and thousands of users.
With Kubernetes, we can simply add instances of the worker, CPU, or memory without needing deployment.
We have about 80 transactional systems connected to IBM FileNet.
The solution is scalable.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
7.8
IBM FileNet is valued for its reliable performance and stability, with improvements noted in recent upgrades and infrastructure configurations.
Sentiment score
6.1
Microsoft OneDrive for Business is stable and reliable, with appreciated scalability, though some users report bugs during migrations and search.
FileNet was restricted to DB2's enterprise edition instead of the standard edition, causing complications.
In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet.
As a certified Microsoft product, it maintains high security standards.
On a scale from one to ten, it rates as a nine in stability.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

IBM FileNet needs enhanced hybrid cloud support, integration, automation, analytics, mobile experience, simplifying APIs, and reducing costs.
Microsoft OneDrive for Business faces syncing issues, interface challenges, pricing concerns, and integration difficulties, especially with large files.
Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use.
The response time and resolution of issues by technical support need improvement.
From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

IBM FileNet is costly, but often valued by medium to large enterprises, with complex licensing and significant setup expenses.
Enterprise buyers have mixed opinions on Microsoft OneDrive for Business pricing, influenced by usage, integration, and competitive comparisons.
The product has become more expensive and requires significant investment for enterprise solutions.
The price is high, with yearly subscriptions increasing day by day.
FileNet and similar enterprise-level tools require substantial costs, starting in the millions.
 

Valuable Features

IBM FileNet provides scalability, robust document management, and seamless integration with extensive automation, governance, and workflow tools for efficient operations.
Microsoft OneDrive for Business enhances collaboration with seamless Microsoft integration, automatic saving, and secure access from any device.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
The main features we find impactful are the workflow and document management along with FileNet file stores.
At this level, companies don't buy a ready-made solution.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Another benefit is that you can share information across multiple devices, not just on one device.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
 

Categories and Ranking

IBM FileNet
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
103
Ranking in other categories
Enterprise Content Management (4th)
Microsoft OneDrive for Busi...
Average Rating
8.4
Reviews Sentiment
4.8
Number of Reviews
34
Ranking in other categories
Content Collaboration Platforms (5th)
 

Mindshare comparison

IBM FileNet and Microsoft OneDrive for Business aren’t in the same category and serve different purposes. IBM FileNet is designed for Enterprise Content Management and holds a mindshare of 8.2%, down 10.4% compared to last year.
Microsoft OneDrive for Business, on the other hand, focuses on Content Collaboration Platforms, holds 9.1% mindshare, down 12.0% since last year.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM FileNet8.2%
SharePoint15.0%
OpenText Documentum Content Management10.2%
Other66.6%
Enterprise Content Management
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Microsoft OneDrive for Business9.1%
Dropbox Business - Enterprise10.1%
Google Workspace9.8%
Other71.0%
Content Collaboration Platforms
 

Featured Reviews

ARTHUR BRUNO - PeerSpot reviewer
Has provided robust content management but requires simplification in configuration and usability
We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we primarily use it to store content. We are now trying to use all of the functionalities of IBM FileNet, but we have not yet utilized the full capacity of the system. We are trying to reduce redundancy with IBM FileNet by enhancing our business rules. However, we still have significant redundancy. IBM FileNet can help us reduce redundancy, but we need to understand the tool and use all the functionalities to accomplish this. Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use. When we try to set up IBM FileNet, we have many questions. We do not understand what we need to do in IBM FileNet. There are many configurations we must make but do not know how to implement. While IBM FileNet is very reliable, it is very difficult to set up. When reading the documentation about IBM FileNet, it appears to be very reliable and secure, but setting up configurations, access rules, authorization, and authentication seems to be very challenging.
Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
9%
Government
9%
Insurance Company
9%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise12
Large Enterprise74
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we prim...
What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: October 2025.
872,008 professionals have used our research since 2012.