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IBM FileNet vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM FileNet
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Enterprise Content Management (4th)
Microsoft OneDrive for Busi...
Average Rating
8.4
Reviews Sentiment
4.1
Number of Reviews
26
Ranking in other categories
Content Collaboration Platforms (11th)
 

Mindshare comparison

IBM FileNet and Microsoft OneDrive for Business aren’t in the same category and serve different purposes. IBM FileNet is designed for Enterprise Content Management and holds a mindshare of 9.4%, down 10.2% compared to last year.
Microsoft OneDrive for Business, on the other hand, focuses on Content Collaboration Platforms, holds 9.6% mindshare, down 12.9% since last year.
Enterprise Content Management
Content Collaboration Platforms
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
Victor Bayouwa - PeerSpot reviewer
I love the backup capabilities and the offline sync
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.  The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Streamlined our business processes."
"The integration feature of IBM FileNet is most effective for document management."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"It has improved my organization by how we release documents, claims, and policies."
"The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability."
"I would highly recommend it to those seeking a robust enterprise content management solution."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"Centralized our business documents."
"They have support for integration with a lot of tools."
"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."
"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."
"It is free if you use Microsoft Office 365."
"Scalability is good just because it is a cloud-based product."
"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"It is good as a central hub for the storage of documents and sharing among team members."
 

Cons

"The solution’s pricing could be improved."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"The response time and resolution of issues by technical support need improvement."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"The installation and configuration to start up needs expert level knowledge."
"The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve."
"I think it's to the point where there are probably too many features. Every software, as it matures and graduates, grows the list of features. What many of our customers express is that it's just too complicated. They're using maybe five or ten percent of the features but they're having to pay for 100 percent. There is room for improvement in terms of simplifying it."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"Recent functionality changes have actually made the product more confusing to use."
"The scalability has room for improvement."
"Technical support is not very impressive and is typical of large company software support."
"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."
"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."
"The initial setup is a bit clunky."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"I would advice not storage sensitive information since it could be prone to hacking."
 

Pricing and Cost Advice

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
"The tool is expensive, and I rate its pricing a ten out of ten."
"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."
"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."
"Yearly, we pay for the maintenance, which is $20,000."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
"This is a pricy solution, given that we are only using it at 50% capacity."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"We pay a lot for the Enterprise version, but it is a premium service."
"The licensing is expensive and on a yearly basis."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
10%
Insurance Company
9%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
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Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: July 2025.
863,641 professionals have used our research since 2012.