Google Drive Enterprise vs Google Workspace comparison

Google Workspace and Google Drive Enterprise are leading products in the collaboration and productivity software category. Google Workspace appears to have the upper hand due to its comprehensive solutions, strong customer satisfaction, and better ROI.

Features: Google Workspace provides seamless collaboration tools like Gmail for business, Google Calendar, and Drive, known for its strong integration and easy training, especially for businesses under ten employees. Google Drive Enterprise excels in document collaboration with significant sharing capabilities and high storage options, offering great value with its familiar interface and ease of use.

Room for Improvement: Google Workspace needs better integration with traditional clients like Outlook, improvements in Gmail's interface, and stronger enterprise controls. Google Drive Enterprise should upgrade Microsoft compatibility, reduce sync issues, and offer better offline collaboration and storage pricing options.

Ease of Deployment and Customer Service: Both rely on cloud deployment for easy setup, but Google Workspace is noted for superior documentation and deployment support. However, both need better direct technical support, with users relying on third parties for technical queries.

Pricing and ROI: Google Workspace offers several licensing tiers, identified as expensive by some due to per-user costs, but delivers high ROI through productivity and reduced IT costs. Google Drive Enterprise, often used for free, is affordable compared to competitors but pricing becomes a concern with more storage needs. Both offer good value with Google Workspace offering comprehensive solutions.