Google Drive Enterprise vs Google Workspace comparison

Google Workspace and Google Drive Enterprise compete in the business software solutions category, with Google Workspace having the upper hand due to its comprehensive suite of applications and scalability features which enhance collaboration.

Features: Google Workspace offers a variety of business applications like Gmail, Meet, Docs, and more, making it convenient for team collaboration. It integrates easily with tools like Outlook and its organization-friendly features include shared access and real-time collaboration. Google Drive Enterprise focuses on efficient document sharing and storage, offering collaboration features with access from any internet-enabled device, although it has fewer integrated features than Google Workspace.

Room for Improvement: Google Workspace could improve in areas such as more intuitive interface design, particularly with Outlook integration, enhanced spreadsheet functionalities, and additional chat features. Google Drive Enterprise users have reported the need for improvements in storage management, better synchronization, and enhanced compatibility with Microsoft files.

Ease of Deployment and Customer Service: Google Workspace primarily uses Public Cloud deployments but also supports Hybrid or On-premises configurations. While customer service is responsive, some users report challenges with accessibility in self-service support. Google Drive Enterprise is mainly deployed in the Public Cloud and offers good support, though direct personal assistance can be lacking according to some users.

Pricing and ROI: Google Workspace is considered expensive, especially for the enterprise tier, but it offers comprehensive features that can justify the cost, providing high ROI and flexibility in managing licenses. Google Drive Enterprise is appreciated for its affordable pricing, particularly in its basic form, though additional storage or features can incur significant costs.