BMC TrueSight Orchestration vs Nintex Process Platform comparison

BMC Helix and Nintex are both solutions in the Process Automation category. BMC Helix is ranked #20 with an average rating of 9.0, while Nintex is ranked #9 with an average rating of 8.0. BMC Helix holds a 0.9% mindshare in PA, compared to Nintex’s 1.9% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

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519 Comparison Views

87% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

2,379 Views
1,237 Comparison Views

90% willing to recommend

BMC TrueSight Orchestration

Nintex Process Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Nintex Process Platform compete in the process automation category. BMC TrueSight Orchestration has the upper hand in complex IT operations, while Nintex Process Platform excels in business process automation with its intuitive design.

Features: BMC TrueSight Orchestration offers robust integrations with IT management tools, automated response capabilities, and a comprehensive user interface. Nintex Process Platform provides a user-friendly workflow design, document management features, and extensive external integration capabilities.

Room for Improvement: BMC TrueSight Orchestration could enhance ease of deployment, improve scalability, and streamline user experience. Nintex Process Platform might enhance mobile support, expand advanced customization options, and improve its integration with non-Microsoft environments.

Ease of Deployment and Customer Service: Nintex Process Platform is known for easy deployment with strong customer service, making it accessible for non-technical users. BMC TrueSight Orchestration requires specialized knowledge, increasing setup time but offering substantial support for IT environments.

Pricing and ROI: BMC TrueSight Orchestration's pricing reflects its advanced IT features, potentially leading to higher initial costs with long-term ROI from reduced IT overhead. Nintex Process Platform offers competitive pricing and faster ROI due to its focus on ease of use and process efficiency, appealing to businesses aiming to optimize operations with lower initial investment.

To learn more, read our detailed BMC TrueSight Orchestration vs. Nintex Process Platform Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Nintex Process Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Nintex Process Platform

Ranking in Process Automation

9th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (12th), Workload Automation (10th)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.9%, up from 0.9% compared to the previous year. The mindshare of Nintex Process Platform is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Nintex Process Platform	1.9%
BMC TrueSight Orchestration	0.9%
Other	97.2%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Satya Singh

Human Resource Executive at MetLife

Offers good integration capabilities and easy to learn and good stability

Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a very good triggering mechanism."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The initial setup is easy. The deployment was done in an hour."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"I find the provisioning to be the most valuable."

"This solution is scalable."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

More BMC TrueSight Orchestration pros

"We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality."

"It can scale well."

"It is very easy to use."

"I find it useful to utilize LDAP query action to find out the status of a particular user."

"The solution offers very good integration capabilities. We've never had issues integrating it without solutions."

"Out of box connectivity with UiPath."

"The strength of this solution lies in its connectors and the accessibility of an open API. The presence of an open API allows users to create custom connectors if necessary, provided there is access to the source API documentation. Additionally, the platform features a straightforward yet highly effective forms tool. This tool not only seamlessly integrates with the workflow functionality but also facilitates the transmission of information to the document generation tool. This comprehensive integration is particularly noteworthy when compared to alternatives such as Oracle, which tends to rely on more complex and separate logic for similar functionalities. A key strength of Nintex lies in its user-centric approach to help documentation. The materials are designed to be easily understood, avoiding complex terminology. In cases where technical terms are used, they are linked to articles for further clarification. This contrasts with platforms like Microsoft and Oracle, which may employ technical jargon without clear explanations. Nintex further supports its users through a robust online community, fostering collaboration and shared insights. Additionally, Nintex University offers online training across all applications, following a role-based structure. Unlike some other platforms, Nintex's training is thoughtfully broken down into shorter courses, focused on specific roles. This approach ensures that users can efficiently access the information they need without navigating through extensive and potentially irrelevant content, as may be the case with Oracle's training structure."

"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."

More Nintex Process Platform pros

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution is not user-friendly."

More BMC TrueSight Orchestration cons

"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."

"I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration."

"Bring all features available from the on-premise product into the cloud version and the workflow error reporting."

"Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."

"It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user friendly and easier to use."

"At times, issues arise in certain scenarios. In such cases, the versioning can become quite difficult. There may be no other way but to restart the entire process or rectify it at that point."

"It's very tedious to manage."

"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."

More Nintex Process Platform cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Prices for licenses of K2 are high."

"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."

"For the initial hundred users, the cost is $21,000 per year, which I find too high."

"Certainly. Notably, in terms of cost, this solution presents a substantial advantage, being approximately forty percent more economical compared to Oracle. It offers flexibility with two deployment options, catering to both cloud and on-premises preferences. Moreover, within each deployment option, there are two variations available. For organizations with limited IT resources and relying on citizen developers—individuals from the business side comfortable with technology—the platform allows for a more hands-on approach. These users can independently implement solutions without extensive coding or custom development. In contrast, the KQ solution at Symantec is adept at addressing the needs of sectors like banking, where extensive custom development is required for seamless integration with existing applications, websites, and ensuring robust security measures."

"The enterprise version has some additional features that I would like to use, but the price is not fair."

"It's more suited for enterprise level, not for small or medium-sized businesses (SMBs)."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"Comparatively, it's expensive."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

13%

Government

Outsourcing Company

Financial Services Firm

18%

Computer Software Company

17%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	24

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

Comparisons

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Compared 38% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 17% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 16% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 15% of the time

Automate vs BMC TrueSight Orchestration

Compared 14% of the time

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Camunda vs Nintex Process Platform

Compared 14% of the time

Pega Platform vs Nintex Process Platform

Compared 8% of the time

SAP Signavio Process Manager vs Nintex Process Platform

Compared 7% of the time

Ivanti Automation vs Nintex Process Platform

Compared 6% of the time

ServiceNow Orchestration vs Nintex Process Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

BMC TrueSight Orchestration

October 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Nintex Process Platform

September 2025

Download Nintex Process Platform product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

K2 blackpearl, K2 Five, Nintex Workflow

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.

Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.

What are the key features of Nintex Process Platform?

No/Low-Code Development: Enables users to develop applications without extensive coding knowledge, simplifying process creation.
System Integration: Offers seamless integration with systems like SharePoint and SAP, enhancing operational efficiency.
Workflow Capability: Facilitates the creation of sophisticated workflows suitable for complex processes.
SmartObjects: Centralizes data management, ensuring streamlined data access and usability.
Visual Designer: Simplifies the design and execution of business processes with an intuitive interface.

What benefits and ROI should users expect?

Increased Efficiency: Rapid deployment minimizes downtime and accelerates process automation.
Cost Savings: Reduces time spent on manual processes, improving operational costs.
Enhanced Collaboration: Streamlines communication and coordination across departments, leading to better teamwork.
Time Savings: Speeds up routine tasks like approvals and onboarding, freeing up resources for strategic initiatives.

Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.

Nintex

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

BMC TrueSight Orchestration vs. Nintex Process Platform

September 2025

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