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BMC TrueSight Orchestration vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
127
Ranking in other categories
Managed File Transfer (MFT) (3rd), Workload Automation (1st)
 

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.6%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
Control-M4.6%
BMC TrueSight Orchestration0.8%
Other94.6%
Process Automation
 

Featured Reviews

HarshalDeore - PeerSpot reviewer
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.
Mark_Francome - PeerSpot reviewer
Easily connects to different platforms and ties everything together in a centralized screen
Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The product has a very good triggering mechanism."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"I find the provisioning to be the most valuable."
"This solution is scalable."
"The initial setup is easy. The deployment was done in an hour."
"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."
"We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes."
"I am proud to say almost all of the banks in South Africa are using it."
"We are now able to deliver data to our data warehouses and dashboards promptly."
"It has certainly helped speed things up."
"Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"Control-M has improved our organization's functions by supporting high availability and integrating with CI/CD workflows."
 

Cons

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution is not user-friendly."
"Right now, Control-M is the leader in EMA analysis, which is similar to Gartner. However, clients want to invest in a strong technology, and therefore this product needs to keep up with the high expectations set for it."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"I'm currently working on the SaaS version, but I've also worked on the on-prem versions before. There is a handful of features that haven't been added to the SaaS version, and the BMC knows that. It's a matter of time before they prioritize the missing pieces and bring them into the SaaS version."
"A developer sandbox could be very helpful to try out new features or experience them."
"It can be very labor-intensive to get this information out."
"The performance could be better. Control-M Enterprise Manager tends to slow the system down even on a server with a six-core processor and 32 gigabytes RAM. The console is Java-based, so maybe OpenJDK 16 or 17 would be a performance improvement."
"There can be some complexities with the UI part, especially with the advanced features."
"The UI can be challenging for new users due to its learning curve. Additionally, there are some errors during automation. More detailed logs would be helpful."
 

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Licensing is per lot, or per agent — one agent is one license."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"There are human costs in addition to the standard pricing and licensing of this solution."
"This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."
"The cost of the hardware is high. Because you need to license each job, it is costly."
"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."
"The pricing is reasonable. It's not an exorbitant amount. The licensing is pretty reasonable for the number of jobs that we run."
"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
"Licensing costs are around $3000 a year."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
7%
Insurance Company
7%
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise108
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
Control M
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about BMC TrueSight Orchestration vs. Control-M and other solutions. Updated: July 2025.
865,738 professionals have used our research since 2012.