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BMC TrueSight Orchestration vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Managed File Transfer (MFT) (3rd), Workload Automation (1st)
 

Mindshare comparison

As of July 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.7%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.6%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

HarshalDeore - PeerSpot reviewer
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.
Ujjwal Sachdeva - PeerSpot reviewer
Efficient automation and boosted workflow but needs better integration methods
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"This solution is scalable."
"The product has a very good triggering mechanism."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"I find the provisioning to be the most valuable."
"The initial setup is easy. The deployment was done in an hour."
"It is very easy to use. The HA feature is also very good."
"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."
"The multiple scheduling options allow you to do anything you want, whenever you want, and however you want. You can easily be in control when things happen."
"Control-M can cross all platforms and offers integration for container and cloud solutions."
"As soon as you have an issue, a ticket is created and the tech support is quite responsive."
"I would definitely recommend Control-M to every institute because it is extremely helpful to manage every task without any manual error."
"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."
"Automation of the batch jobs is the most valuable feature."
 

Cons

"The solution is not user-friendly."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"The biggest improvement they could have is better QA testing before releases come out the door."
"There are numerous boxes to tick and things to check to ensure everything is in order before the upgrade happens. The process is very long"
"The infrastructure updates could use improvement. Some of the previous updates that we have run to get to version nineteen were troublesome. So, a more seamless upgrade path for the infrastructure components would be useful. I don't know if they have replaced that in version 20 or if version 20 has an easier path, but I would like to see the upgrade from one version to the next version be a little smoother."
"Control-M should receive more notice when it releases new features. The user interface is also a bit complex, and the navigation should be streamlined."
"They can give more predefined plug-ins so that we don't have to create them."
"Control-M doesn't have any dynamic reporting facilities or features."
"An issue we have run into in our lower environments is that Control-M can log you out frequently."
 

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is per lot, or per agent — one agent is one license."
"It depends. It's packaged in such a way that you can buy the base model without all of the fancy stuff. You can try and keep your price similar to competitors. I guess it's natural throughout the world. It doesn't matter whether you're buying cell phones or something else. The best cell phone will always be more expensive."
"We have a license till 2024. We are good and satisfied with it."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"For the tooling that you get, the licensing is acceptable. It has competitive pricing, especially with all the value that you get out of it. There are additional costs with some of the additional modules, but they are all electives. Out of the box, you get the standard Control-M experience and the standard license. They're not forcing some of the modules on you. If you decide that you do need them, you can always purchase those separately."
"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
"The annual licensing within BMC Control-M is on a per task basis. Three- and five-year contracts are also offered. The customer usually buys a bundle of tasks, e.g., 5,000 tasks, then my team configures Control-M for their usage."
"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
"The pricing is moderate, not too low or too high compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
19%
Insurance Company
8%
Educational Organization
5%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers. The licensing cost is very high, and t...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
Control M
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about BMC TrueSight Orchestration vs. Control-M and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.