BMC TrueSight Orchestration vs Control-M comparison

BMC TrueSight Orchestration and Control-M are both solutions in the Process Automation category. BMC TrueSight Orchestration is ranked #21 with an average rating of 9.0, while Control-M is ranked #2 with an average rating of 8.3. BMC TrueSight Orchestration holds a 0.8% mindshare in PA, compared to Control-M’s 4.6% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 97% of Control-M users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

678 Views
515 Comparison Views

87% willing to recommend

Control-M

Read 133 Control-M reviews

20,170 Views
3,429 Comparison Views

97% willing to recommend

BMC TrueSight Orchestration

Control-M

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

BMC TrueSight Orchestration and Control-M are enterprise automation tools that cater to different needs. While TrueSight Orchestration is recognized for its pricing and support, Control-M has the upper hand with its robust features.

Features: BMC TrueSight Orchestration offers comprehensive network automation, numerous integrated mechanisms providing flexibility for automation workflows, and intuitive UI that facilitates easy use and integration. Control-M excels in advanced job scheduling, the ability to interface with numerous applications for seamless complex scheduling, and user-friendly GUI with powerful job management capabilities.

Room for Improvement: BMC TrueSight Orchestration could benefit from simplifying its intricate deployment process, enhancing integration with more third-party modules, and further improving its automation triggers. Control-M could improve by simplifying its complex setup for new users, enhancing support response times, and offering better built-in tutorials or guides for easier learning.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment model and robust support, aiding easier integration into existing systems. In contrast, BMC TrueSight Orchestration involves a more complex deployment which can present challenges for some organizations.

Pricing and ROI: BMC TrueSight Orchestration is noted for competitive setup costs and support services, offering attractive ROI for integration-focused companies. Control-M has higher initial setup costs but provides significant ROI through improved efficiency and optimized workflows.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

21st

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

2nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

133

Ranking in other categories

Managed File Transfer (MFT) (3rd), Workload Automation (1st)

Mindshare comparison

As of September 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.6%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Control-M	4.6%
BMC TrueSight Orchestration	0.8%
Other	94.6%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Mark_Francome

Senior System Specialist at a financial services firm with 10,001+ employees

Easily connects to different platforms and ties everything together in a centralized screen

Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"I find the provisioning to be the most valuable."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The initial setup is easy. The deployment was done in an hour."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

More BMC TrueSight Orchestration pros

"I would definitely recommend Control-M to every institute because it is extremely helpful to manage every task without any manual error."

"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."

"The most effective feature of Control-M is the API integration."

"The best features of Control-M include the fact that you can easily connect different platforms—for anybody coming to it, if you needed to script a solution that connected Windows and Unix and mainframe, that would be difficult, but with Control-M, you can just sit back and connect a COBOL program running on the mainframe, trigger something on the Windows platform, then do a file transfer on Linux, and that's all basically just drag and drop."

"The product has enhanced the interface with a clear visual display of data and process batches, showing the completion status of workflows."

"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."

"In the client, it provides a unified view for me. I can alter the view that I want to see jobs and conditions. This is nice to have. The fact that you can see everything in one space is very important, especially these days where everything is about data and monitoring as well as because we are working from home on a global basis. So, I can monitor jobs in real-time, along with any failures or anything that might be stuck. The real-time monitoring and the ability to see everything in one place is important for us because we operate 24/7."

"The best features include the solutions with the recent AI version; the recent updates are impressive, as they allow for automatic jobs, which help improve our productivity."

More Control-M pros

Cons

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

More BMC TrueSight Orchestration cons

"Control-M is the number one leading product in the world. What they've done about scheduling, other people are still trying to figure out, so it's difficult for me to propose anything new. There is not so much AI at this point in time, but I guess it's coming. However, predictive analysis is built into it."

"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."

"One thing we have criticized is the MFTE capabilities, particularly regarding high availability. BMC hasn't provided a setup with multiple fallbacks for error situations."

"The main area that could be improved would be documentation, just like every other software product out there!"

"The documentation could be improved, and I'd also like to see automatic upgrades."

"Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration."

"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."

"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."

More Control-M cons

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"The cost of the hardware is high. Because you need to license each job, it is costly."

"This product saves hours in a day based on my experience working here versus other companies with manually operations."

"Control-M isn't cheap, but this is an enterprise model."

"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."

"We have a five-year contract with task-based licensing."

"The license model is based on the number of jobs we run on the SaaS application or the number of executions, unlike the on-premise model options. If we have a handful of jobs, it's always good to consider Control-M, but if it's a large number of jobs, Control-M might not be a great option."

"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."

"The price is right because of the licensing schema, which is based on nodes and processes. You purchase what you use, no more and no less, and you can grow with time."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	12
Large Enterprise	113

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

Pricing for Control-M depends on the licensing model, with different options such as the per-agent model or the per-job model. BMC is phasing out the per-agent model in favor of per-job licensing, ...

See all answers

Comparisons

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 18% of the time

Camunda vs BMC TrueSight Orchestration

Compared 17% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 15% of the time

More BMC TrueSight Orchestration Competitors

AutoSys Workload Automation vs Control-M

Compared 13% of the time

Redwood RunMyJobs vs Control-M

Compared 8% of the time

Automic Automation vs Control-M

Compared 8% of the time

IBM Workload Automation vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 4% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

September 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

September 2025

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M

Interactive Demo

Demo not available

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Control-M by BMC is engineered to manage hybrid cloud workflows, offering orchestration capabilities starting at $29,000 annually. Aimed at helping growing teams, it efficiently supports cross-environment scheduling and automation needs.

Control-M offers robust cross-platform scheduling, automation, and integration with applications such as SAP and Informatica. Users appreciate its ease of use with a graphical interface, centralized management, and monitoring capabilities. Advanced features, including Managed File Transfer, automated error handling, and real-time alerts, enhance productivity. The ability to unify workflows and support diverse environments makes Control-M a trusted tool in many sectors. While improvements in reporting flexibility and API integration with tools like ServiceNow are needed, addressing performance issues during upgrades could enhance its value. Offering improved support for new technologies and cloud environments is beneficial, with cost-effectiveness being a consideration.

What are the key features of Control-M?

Cross-Platform Scheduling: Facilitates seamless task management across various OS environments.
Automation: Provides efficient workflow automation for complex processes.
Third-Party Integration: Ensures smooth integration with applications like SAP and Informatica.
Graphical Interface: Simplifies job management and monitoring with user-friendly design.
Managed File Transfer: Enhances data transfer processes with structured handling.
Real-Time Alerts: Offers notifications for immediate response to workflow issues.

What benefits should organizations expect from Control-M?

Increased Efficiency: Streamlines operations and reduces manual workload.
Enhanced Productivity: Automation and monitoring features boost operational output.
Improved Compliance: Supports SLA achievement and regulatory requirements.
Operational Agility: Provides flexible and adaptable task management across platforms.

Control-M is leveraged in industries like finance for enterprise scheduling and data management, supporting mainframe, Linux, Unix, Windows, and cloud platforms. It contributes to workflow orchestration and workload automation, improving operational efficiency and enhancing IT infrastructure across those environments.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

September 2025

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