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BMC TrueSight Orchestration vs Control-M comparison

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Process Automation
June 2022
Find out what your peers are saying about BMC, Camunda, Appian and others in Process Automation. Updated: June 2022.
610,229 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I find the provisioning to be the most valuable."

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"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job.""It has a very good GUI. We can search for a job very easily. The web interface, user account creation, and access control are very good. From an access control point of view, we can provide access to as many users as we want. A second group of users can be given a certain number of features, according to the requirements. The web interface is very easy for end users to login and use. A lot of features have been added, e.g., adding jobs. They can add jobs to their stuff, whatever they want, then get it validated by the scheduling team and work it into production.""The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities.""The Control-M interface is good for creating, monitoring, and ensuring the delivery of files as part of our data pipeline. There's a wealth of information in both the full client, as well as the web interface that they have. Both are very easy to use and provide all the necessary material to understand how to do various tasks. The help feature is very useful and informative and everything is very easy to understand.""The pressure on our operations and our maintenance has been reduced.""It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows.""The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for.""The multiple scheduling options allow you to do anything you want, whenever you want, and however you want. You can easily be in control when things happen."

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Cons
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

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"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?"""The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data.""In general, it is a very good product, and we are very happy with it. It meets all of our expectations.""I think it's slightly expensive but at the same time it's a good product.""They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product.""Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API.""A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure.""Its architecture is old. AutoSys gives more flexibility."

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Pricing and Cost Advice
  • "Licensing is per lot, or per agent — one agent is one license."
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  • "The cost is basically $100 a job, give or take."
  • "This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."
  • "The cost of the hardware is high. Because you need to license each job, it is costly."
  • "You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
  • "Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
  • "BMC's price is based on the number of jobs."
  • "You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
  • "There are human costs in addition to the standard pricing and licensing of this solution."
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    Questions from the Community
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    Top Answer:Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and… more »
    Top Answer:Hi! I don't know the "Oracle DAC Scheduler", but I can say that in most competitive solutions Control-m stands out in the following points: 1- One of the oldest job scheduling solutions on the… more »
    Top Answer:As soon as you have an issue, a ticket is created and the tech support is quite responsive.
    Ranking
    13th
    out of 39 in Process Automation
    Views
    1,276
    Comparisons
    918
    Reviews
    1
    Average Words per Review
    517
    Rating
    8.0
    1st
    out of 39 in Process Automation
    Views
    31,582
    Comparisons
    13,003
    Reviews
    38
    Average Words per Review
    1,406
    Rating
    8.8
    Comparisons
    Also Known As
    TrueSight Orchestration, Atrium Orchestrator
    Control M
    Learn More
    Overview

    IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

    • Move from reactive, manual handling of requests to a fully automated system
    • Deliver consistent task and automation workflow results
    • Automate data collection for audit compliance
    • Align with best practices
    • Free up IT resources

    Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.

    • Accelerate new business applications into production—by embedding workflow orchestration into your CI/CD pipeline
    • Scale Dev and Ops collaboration, with a Jobs-as-Code approach
    • Simplify workflows across hybrid and multi-cloud environments with AWS, Azure and Google Cloud Platform integrations
    • Deliver data-driven outcomes faster, managing big data workflows in a scalable way
    • Take control of your file transfer operations with integrated, intelligent file movement and visibility
    Offer
    Learn more about BMC TrueSight Orchestration
    Learn more about Control-M
    Sample Customers
    Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
    CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company35%
    Financial Services Firm14%
    Comms Service Provider9%
    Government7%
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company14%
    Retailer8%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Financial Services Firm17%
    Comms Service Provider9%
    Insurance Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise14%
    Large Enterprise75%
    REVIEWERS
    Small Business13%
    Midsize Enterprise9%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise77%
    Buyer's Guide
    Process Automation
    June 2022
    Find out what your peers are saying about BMC, Camunda, Appian and others in Process Automation. Updated: June 2022.
    610,229 professionals have used our research since 2012.

    BMC TrueSight Orchestration is ranked 13th in Process Automation with 1 review while Control-M is ranked 1st in Process Automation with 42 reviews. BMC TrueSight Orchestration is rated 8.0, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Orchestration writes "Allows IT personnel to create workflows across applications, platforms, and tools ". On the other hand, the top reviewer of Control-M writes "Allows us to integrate file transfers more readily, resolve issues quickly, and orchestrate a diverse landscape of vendor products". BMC TrueSight Orchestration is most compared with Red Hat Ansible Automation Platform, BMC TrueSight Server Automation, Micro Focus Operations Orchestration, IBM BPM and ServiceNow Orchestration, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, CA Workload Automation ESP, ActiveBatch Workload Automation and VisualCron.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.