"I find the provisioning to be the most valuable."
"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."
"It has a very good GUI. We can search for a job very easily. The web interface, user account creation, and access control are very good. From an access control point of view, we can provide access to as many users as we want. A second group of users can be given a certain number of features, according to the requirements. The web interface is very easy for end users to login and use. A lot of features have been added, e.g., adding jobs. They can add jobs to their stuff, whatever they want, then get it validated by the scheduling team and work it into production."
"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."
"The Control-M interface is good for creating, monitoring, and ensuring the delivery of files as part of our data pipeline. There's a wealth of information in both the full client, as well as the web interface that they have. Both are very easy to use and provide all the necessary material to understand how to do various tasks. The help feature is very useful and informative and everything is very easy to understand."
"The pressure on our operations and our maintenance has been reduced."
"It has multiple features. You can plan your execution in Control-M. It provides one single window where you can define workflows regardless of geographic boundaries and platforms. A batch process can be executed from this single window. It provides insights into your processes. Your business people will know what process they are running and what is the state of the process. Instead of knowing that they're not going to meet the SLA the next morning, the business people immediately know the changes in their process. Control-M is very easy. I can tell a non-technical person that this is how it works, and he would be able to easily understand it. Business people can understand the methodology of Control-M and the intuitive features that it has. It has a fantastic graphical user interface and is easy to understand. You just have to drag and drop but in a very intuitive way. Monitoring features are also good. It has different color coding schemes, which can help you to understand the status of your workflow. An operator who is not that technical and is just monitoring the status of the application can see by color-coding the status of a process. If anything goes wrong or a process is stuck, it gives you a hint. You can just right-click and see the logs and the output. Even if the system is not right there in the data center and is located somewhere else, you can monitor it right from there and see the workflows."
"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."
"The multiple scheduling options allow you to do anything you want, whenever you want, and however you want. You can easily be in control when things happen."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""
"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."
"In general, it is a very good product, and we are very happy with it. It meets all of our expectations."
"I think it's slightly expensive but at the same time it's a good product."
"They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product."
"Some of the features are not available. We were about to deploy the REST API, but we had some challenges. We had to use a third-party application. So, it should be improved in terms of integrating REST API jobs. That was something that was lacking. The customer was not that happy in terms of getting the desired output. So, we had to use a third-party application called Hangfire. We would like to have more videos on REST API integration, and we would like to have easy integration with the Control-M application through the REST API."
"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."
"Its architecture is old. AutoSys gives more flexibility."
Earn 20 points
IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.
Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.
BMC TrueSight Orchestration is ranked 13th in Process Automation with 1 review while Control-M is ranked 1st in Process Automation with 42 reviews. BMC TrueSight Orchestration is rated 8.0, while Control-M is rated 8.8. The top reviewer of BMC TrueSight Orchestration writes "Allows IT personnel to create workflows across applications, platforms, and tools ". On the other hand, the top reviewer of Control-M writes "Allows us to integrate file transfers more readily, resolve issues quickly, and orchestrate a diverse landscape of vendor products". BMC TrueSight Orchestration is most compared with Red Hat Ansible Automation Platform, BMC TrueSight Server Automation, Micro Focus Operations Orchestration, IBM BPM and ServiceNow Orchestration, whereas Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, CA Workload Automation ESP, ActiveBatch Workload Automation and VisualCron.
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