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BMC TrueSight Orchestration vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
118
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of January 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.7%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

HarshalDeore - PeerSpot reviewer
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.
Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"This solution is scalable."
"The initial setup is easy. The deployment was done in an hour."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The product has a very good triggering mechanism."
"Most valuable feature would be the ability to detect and notify when a process has not completed successfully."
"It provides a unified view where you can orchestrate and monitor all your application workloads and data pipelines. That's very important because with cloud, software as a service, edge computing, traditional data center, and legacy apps, there are all these environments. If you don't have that single pane of glass or that one place to look at, you're going to invest a lot of time and resources into tracking things down when they go wrong."
"It's very easy to use. Compared to other softwares, Control-M has significantly simplified our monthly release process, making it easier to move things forward."
"The initial setup is largely straightforward."
"We are using Control-M for day-to-day operations only. It is helpful for us in our day-to-day operations. It is a key in our financial sector. We are automating via Control-M in our treasury operations, including any evening updates. Control-M makes things easier and faster by helping our treasury operations go without any interruptions."
"Promotions between environments, as well as local, mass update, versioning, and self-service."
"The most valuable features are the managing of file transfers and the product keeping up with technology."
"The monitoring tool is very good. It's very easy for expert and entry-level users to use on short notice."
 

Cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"It is a very strong product, but the reporting could be better."
"Finding documentation on the website can be a bit confusing."
"A developer sandbox could be very helpful to try out new features or experience them."
"The high availability that comes from BMC with its supplied Postgres database is very limited. Even using your customer-supplied Postgres database is problematic. We have engaged with them regarding this, but it is difficult. My company doesn't want to do this and BMC doesn't want to do that. We just need to find some middle ground to get the proper high availability. We're also moving away, like the rest of the world, from the more expensive offerings, like Oracle. We are trying to use Postgres, which is free. The stability is good. It is just that the high availability configuration is not ideal. It could be better."
"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."
"We develop software. More frequently, we are working with microservices and APIs, using our integration tool, MuleSoft. While Control-M is really a good tool to integrate with other tools, it is important for them to continue improving their microservices and API."
 

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Pricing is generally affordable, though some features cost a bit more."
"The solution is not cheap, it comes with quite a hefty price tag. Control-M is the market leader, but we still want the price to be as friendly as possible."
"There are human costs in addition to the standard pricing and licensing of this solution."
"Its pricing is a little bit high. They could provide an enterprise-level license for an unlimited number of jobs. Currently, it is based on the number of jobs, and if you exceed the number of jobs, there are charges. For example, if your license is for 3,000 jobs per day, but you run 3,050 jobs, you will have to pay for the extra 50 jobs. They charge $120 per job. So, it is too costly."
"We have a license till 2024. We are good and satisfied with it."
"We are paying way more for Control-M than we've paid for any of our other scheduling tools."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"The pricing and licensing could be better. However, when I compare Control-M pricing with JAMS, Control-M is still better priced than JAMS enterprise."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
21%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
Pricing is generally affordable, though some features cost a bit more.
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
Control M
 

Learn More

 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about BMC TrueSight Orchestration vs. Control-M and other solutions. Updated: January 2025.
830,596 professionals have used our research since 2012.