BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

The compared BMC TrueSight Orchestration and BMC TrueSight Server Automation solutions aren't in the same category. BMC TrueSight Orchestration is ranked #16 in PA , with an average rating of 9.0, and holds a 1.3% mindshare in the category. BMC TrueSight Server Automation is ranked #14 in CM , with an average rating of 9.0, and holds a 3.2% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 90% of BMC TrueSight Server Automation users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

922 Views
774 Comparison Views

87% willing to recommend

BMC TrueSight Server Automa...

Read 20 BMC TrueSight Server Automation reviews

1,464 Views
1,332 Comparison Views

90% willing to recommend

BMC TrueSight Orchestration

BMC TrueSight Server Automa...

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Executive Summary

We performed a comparison between BMC TrueSight Orchestration and BMC TrueSight Server Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: January 2026).

Buyer's Guide

Process Automation

January 2026

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Helped 882,180 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (16th)

BMC TrueSight Server Automa...

Average Rating

8.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Configuration Management (14th)

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 1.3%, up 0.8% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.2% mindshare, up 2.9% since last year.

Process Automation Market Share Distribution
Product	Market Share (%)
BMC TrueSight Orchestration	1.3%
Camunda	15.8%
Temporal	5.8%
Other	77.1%

Process Automation

Configuration Management Market Share Distribution
Product	Market Share (%)
BMC TrueSight Server Automation	3.2%
Red Hat Ansible Automation Platform	12.2%
Microsoft Configuration Manager	9.5%
Other	75.1%

Configuration Management

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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ManishKumar27

System Manager at State Bank of India

Achieve cost-effective and efficient operations with automated compliance and patch management

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"This solution is scalable."

"The product has a very good triggering mechanism."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The initial setup is easy. The deployment was done in an hour."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"I find the provisioning to be the most valuable."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

More BMC TrueSight Orchestration pros

"Can standardize patching and deployments across affiliates."

"It gives us more speed to deliver services and applications, and we rely on security."

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"As this solution provides strong support and has multiple use cases, it is worth the cost."

"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."

"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."

"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."

"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."

More BMC TrueSight Server Automation pros

Cons

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

More BMC TrueSight Orchestration cons

"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."

"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."

"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."

"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."

"Needs more use cases into compliance management and the remediation process."

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."

"There is no other functionality available to patch the containers that we need to include."

More BMC TrueSight Server Automation cons

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"The product is expensive."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The solution is quite expensive compared to other vendors."

"We're looking at less than $100,000 USD for this solution."

"The product's pricing depends on the number of servers."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Healthcare Company

13%

Outsourcing Company

Educational Organization

Financial Services Firm

26%

Energy/Utilities Company

Marketing Services Firm

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

See all answers

What needs improvement with BMC TrueSight Server Automation?

See all answers

What is your primary use case for BMC TrueSight Server Automation?

My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, jobs, and scheduled automations. When I create a task and schedule it for future ...

See all answers

Comparisons

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Compared 21% of the time

Fortra's Automate vs BMC TrueSight Orchestration

Compared 15% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 12% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 12% of the time

OpenText Operations Orchestration vs BMC TrueSight Orchestration

Compared 11% of the time

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Red Hat Ansible Automation Platform vs BMC TrueSight Server Automation

Compared 20% of the time

Chef vs BMC TrueSight Server Automation

Compared 9% of the time

HashiCorp Terraform vs BMC TrueSight Server Automation

Compared 9% of the time

Perforce Puppet vs BMC TrueSight Server Automation

Compared 8% of the time

Parallels Mac Management for Microsoft SCCM vs BMC TrueSight Server Automation

Compared 8% of the time

More BMC TrueSight Server Automation Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

February 2026

Download BMC TrueSight Orchestration product report

Buyer's Guide

BMC TrueSight Server Automation

February 2026

Download BMC TrueSight Server Automation product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC Helix

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: January 2026.

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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.