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BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Process Automation (34th)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (13th)
 

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 1.3%, up 0.6% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.6% mindshare, up 3.0% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Orchestration1.3%
Camunda13.2%
Pega Platform5.2%
Other80.3%
Process Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Server Automation3.6%
Red Hat Ansible Automation Platform10.9%
Microsoft Configuration Manager8.0%
Other77.5%
Configuration Management
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The product has a very good triggering mechanism."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"I find the provisioning to be the most valuable."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"This solution is scalable."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"Versatile capabilities in deployment and releasing of software products."
"The ability to script and create BL packages to perform various functions makes automating our environment relatively easy to do."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Can standardize patching and deployments across affiliates."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The best feature of the solution is patch automation."
"It provides the possibility to manage any type of infrastructure object."
"The stability of this solution seems to be good; so far, the automation we do in the background has run on schedule, and the functionality is really good."
 

Cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution is not user-friendly."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Jobs were supposed to run automatically and, if there was a failure, it was supposed to fix it. But that was not happening."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"The initial setup was very complex; Not straightforward at all."
"The number of APIs available within the tool needs improvement."
 

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"We're looking at less than $100,000 USD for this solution."
"The product's pricing depends on the number of servers."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Healthcare Company
12%
Outsourcing Company
8%
Educational Organization
8%
Financial Services Firm
24%
Construction Company
7%
Energy/Utilities Company
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, jobs, and scheduled automations. When I create a task and schedule it for future ...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: April 2026.
889,855 professionals have used our research since 2012.