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BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Process Automation (34th)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (13th)
 

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 1.3%, up 0.6% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.6% mindshare, up 3.0% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Orchestration1.3%
Camunda13.2%
Pega Platform5.2%
Other80.3%
Process Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Server Automation3.6%
Red Hat Ansible Automation Platform10.9%
Microsoft Configuration Manager8.0%
Other77.5%
Configuration Management
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"BMC TrueSight Orchestration has made things much easier for them."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"This solution is scalable."
"Can standardize patching and deployments across affiliates."
"Scalability is good."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Versatile capabilities in deployment and releasing of software products."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."
 

Cons

"The solution is not user-friendly."
"The architecture of this solution needs improvement, it is very complicated."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"I would like to see more container integration in the next release of this solution."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
 

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Licensing is per lot, or per agent — one agent is one license."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Healthcare Company
12%
Outsourcing Company
8%
Educational Organization
8%
Financial Services Firm
24%
Construction Company
7%
Energy/Utilities Company
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

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What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, jobs, and scheduled automations. When I create a task and schedule it for future ...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: April 2026.
891,869 professionals have used our research since 2012.