BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

The compared BMC TrueSight Orchestration and BMC TrueSight Server Automation solutions aren't in the same category. BMC TrueSight Orchestration is ranked #20 in PA , with an average rating of 9.0, and holds a 0.9% mindshare in the category. BMC TrueSight Server Automation is ranked #13 in CM , with an average rating of 8.7, and holds a 3.1% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 90% of BMC TrueSight Server Automation users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

674 Views
519 Comparison Views

87% willing to recommend

BMC TrueSight Server Automa...

Read 20 BMC TrueSight Server Automation reviews

1,340 Views
1,233 Comparison Views

90% willing to recommend

BMC TrueSight Orchestration

BMC TrueSight Server Automa...

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between BMC TrueSight Orchestration and BMC TrueSight Server Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: October 2025).

Buyer's Guide

Process Automation

October 2025

Download the complete report

Helped 871,358 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (20th)

BMC TrueSight Server Automa...

Average Rating

8.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Configuration Management (13th)

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 0.9%, up 0.9% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.1% mindshare, up 3.0% since last year.

Process Automation Market Share Distribution
Product	Market Share (%)
BMC TrueSight Orchestration	0.9%
Camunda	23.9%
Temporal	7.6%
Other	67.6%

Process Automation

Configuration Management Market Share Distribution
Product	Market Share (%)
BMC TrueSight Server Automation	3.1%
Red Hat Ansible Automation Platform	16.0%
Microsoft Configuration Manager	11.5%
Other	69.4%

Configuration Management

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

Read full review

JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

Able to access server info and file systems directly through TSSA but system can be sluggish

Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"The initial setup is easy. The deployment was done in an hour."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"I find the provisioning to be the most valuable."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"This solution is scalable."

More BMC TrueSight Orchestration pros

"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."

"Can standardize patching and deployments across affiliates."

"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."

"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."

"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."

"The best feature of the solution is patch automation."

More BMC TrueSight Server Automation pros

Cons

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The solution is not user-friendly."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

More BMC TrueSight Orchestration cons

"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."

"BMC TrueSight Server Automation's scripting needs improvement."

"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."

"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."

"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."

"The setup of this suite is very complicated. It needs to be simplified."

"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."

"We would like to see this solution handle more multitasking."

More BMC TrueSight Server Automation cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"The solution is quite expensive compared to other vendors."

"The product is expensive."

"We're looking at less than $100,000 USD for this solution."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The product's pricing depends on the number of servers."

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

871,358 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

13%

Government

Educational Organization

Financial Services Firm

32%

Government

Educational Organization

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What do you like most about BMC TrueSight Server Automation?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

See all answers

What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect...

See all answers

Comparisons

Control-M vs BMC TrueSight Orchestration

Compared 38% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 17% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 16% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 16% of the time

Automate vs BMC TrueSight Orchestration

Compared 13% of the time

More BMC TrueSight Orchestration Competitors

Red Hat Ansible Automation Platform vs BMC TrueSight Server Automation

Compared 42% of the time

Parallels Mac Management for Microsoft SCCM vs BMC TrueSight Server Automation

Compared 11% of the time

VMware Aria Automation vs BMC TrueSight Server Automation

Compared 9% of the time

BigFix vs BMC TrueSight Server Automation

Compared 7% of the time

Red Hat Satellite vs BMC TrueSight Server Automation

Compared 7% of the time

More BMC TrueSight Server Automation Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

October 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

BMC TrueSight Server Automation

October 2025

Download BMC TrueSight Server Automation product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC Helix

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: October 2025.

DOWNLOAD NOW

871,358 professionals have used our research since 2012.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.