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BMC TrueSight Orchestration vs BMC TrueSight Server Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Process Automation (31st)
BMC TrueSight Server Automa...
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Configuration Management (10th)
 

Mindshare comparison

BMC TrueSight Orchestration and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. BMC TrueSight Orchestration is designed for Process Automation and holds a mindshare of 1.4%, up 1.1% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 4.1% mindshare, up 3.1% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Orchestration1.4%
Camunda10.0%
IBM BPM5.8%
Other82.8%
Process Automation
Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Server Automation4.1%
Red Hat Ansible Automation Platform10.6%
HashiCorp Terraform7.6%
Other77.7%
Configuration Management
 

Featured Reviews

HarshalDeore - PeerSpot reviewer
Solutions Architect at Parseq
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the provisioning to be the most valuable."
"The initial setup is easy. The deployment was done in an hour."
"The product has a very good triggering mechanism."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"BMC TrueSight Orchestration has made things much easier for them."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"This solution is scalable."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The best feature of the solution is patch automation."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"It gives us more speed to deliver services and applications, and we rely on security."
"We have a fully automated patching process which has been absolutely phenomenal."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The most important feature is the schedulings."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
 

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"The setup of this suite is very complicated. It needs to be simplified."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"In some versions, we do have stability, especially 8.5."
"Resource management on the base servers is sluggish and could be improved."
"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
 

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The product's pricing depends on the number of servers."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Financial Services Firm
13%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, jobs, and scheduled automations. When I create a task and schedule it for future ...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching cycles, which previously spread across 30 to 60 days are now reduced to 15 days...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about Camunda, BMC, Pega and others in Process Automation. Updated: November 2026.
921,028 professionals have used our research since 2012.