BMC TrueSight Orchestration vs OpenText Operations Orchestration comparison

BMC TrueSight Orchestration vs. OpenText Operations Orchestration

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

17th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Orchest...

Ranking in Process Automation

23rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (19th)

Mindshare comparison

As of March 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.7% compared to the previous year. The mindshare of OpenText Operations Orchestration is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
BMC TrueSight Orchestration	1.3%
OpenText Operations Orchestration	1.0%
Other	97.7%

Process Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the provisioning to be the most valuable."

"This solution is scalable."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The initial setup is easy. The deployment was done in an hour."

"The product has a very good triggering mechanism."

More BMC TrueSight Orchestration pros

"The automation, hands down, is the future of our company and the direction we're going in, letting us deploy servers in 15 minutes instead of two weeks and even embed monitoring into that same automated service for a huge benefit."

"As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides."

"Time savings with automation. We've gone from weeks to deploy systems to minutes."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."

"It’s saved 100’s of man hours monthly."

"It is easier to manage all the servers, and you can automate processes at one time for all these types of servers, which is very useful."

More OpenText Operations Orchestration pros

Cons

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

More BMC TrueSight Orchestration cons

"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."

"From 1 – 10 – I think HP is about a 4. Support can be slow and frustrating."

"Faster integration with different applications."

"However, if we need help with a problem on our own, it's difficult to get the right support."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"Setup is quite complex, but it is a complex product."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."

More OpenText Operations Orchestration cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Healthcare Company

12%

Outsourcing Company

Educational Organization

Financial Services Firm

14%

Manufacturing Company

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	20

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

Control-M vs BMC TrueSight Orchestration

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Compared 7% of the time

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Compared 6% of the time

More OpenText Operations Orchestration Competitors

Product Reports

BMC TrueSight Orchestration

Download BMC TrueSight Orchestration product report

OpenText Operations Orchestration

Download OpenText Operations Orchestration product report

OpenText Operations Orchestration report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

BMC TrueSight Orchestration vs. OpenText Operations Orchestration