We performed a comparison between BMC TrueSight Orchestration and Camunda based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"This solution is scalable."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"I find the provisioning to be the most valuable."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"The product has a very good triggering mechanism."
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"The best feature is the automation."
"The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."
"Camunda is a scalable product."
"We are documenting all of the processors and VPN. Then we are sharing it with our business users."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"The solution is not user-friendly."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"I think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack."
"The product does not have a dictionary."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"I'm from the .NET world and I would like to use it, rather than Java."
"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."
"I would also like a very easy to use form builder."
"The initial setup can be complex for business users."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
BMC TrueSight Orchestration is ranked 15th in Process Automation with 9 reviews while Camunda is ranked 1st in Process Automation with 69 reviews. BMC TrueSight Orchestration is rated 8.0, while Camunda is rated 8.2. The top reviewer of BMC TrueSight Orchestration writes "An orchestration tool to automate the end-to-end process with a need to improve its user experience". On the other hand, the top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". BMC TrueSight Orchestration is most compared with Control-M, Red Hat Ansible Automation Platform, ServiceNow Orchestration, CA Process Automation and SaltStack, whereas Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian. See our BMC TrueSight Orchestration vs. Camunda report.
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