BMC TrueSight Orchestration vs Camunda comparison

BMC TrueSight Orchestration

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Executive SummaryUpdated on Jun 15, 2025

BMC TrueSight Orchestration and Camunda are two automation solutions competing in the field of IT and business process automation. Camunda appears to have the upper hand due to its cost-effectiveness and flexible workflow management capabilities, making it a more compelling choice for organizations looking for a balanced solution.

Features: BMC TrueSight Orchestration provides extensive cloud integration, advanced automation features, and a user-friendly interface that allows seamless integration with multiple environments. Camunda offers flexible workflow management with robust BPMN tools, an open-source model, and the ability to easily integrate with different systems using its REST API, making it highly adaptable for various business processes.

Room for Improvement: BMC TrueSight Orchestration could enhance its user interface for better accessibility and offer more comprehensive support for legacy systems. Additionally, expanding its open API capabilities could improve integration with diverse solutions. Camunda may need to improve support for non-technical users through a more intuitive interface and simplify data modeling to make it accessible to a wider range of users. Enhancing customer support for the free version could also drive wider adoption.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is known for straightforward deployment, especially in cloud environments, and offers responsive support. Camunda provides efficient deployment tailored for business users, with comprehensive documentation and active customer assistance. Both products are flexible in various infrastructures, with TrueSight Orchestration being more cloud-focused while Camunda allows for broader customizability.

Pricing and ROI: BMC TrueSight Orchestration has higher initial setup costs but offers high ROI through extensive functionalities. Camunda’s pricing is more accessible with a favorable ROI, leveraging its strong process automation tools, making it an attractive choice for businesses seeking a cost-effective solution.

To learn more, read our detailed BMC TrueSight Orchestration vs. Camunda Report (Updated: September 2025).

BMC TrueSight Orchestration vs. Camunda

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Camunda

Ranking in Process Automation

1st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (2nd), Business Process Management (BPM) (1st)

Mindshare comparison

As of November 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.1%, up from 0.9% compared to the previous year. The mindshare of Camunda is 21.8%, down from 27.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Camunda	21.8%
BMC TrueSight Orchestration	1.1%
Other	77.1%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"This solution is scalable."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"I find the provisioning to be the most valuable."

"The product has a very good triggering mechanism."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"It is quite easy to build a simple process without any knowledge of programming."

"The solution is good for data models."

"The most valuable feature is the scheduling."

"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."

"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."

"The solution is useful for small projects."

"Camunda seems to have a lot of traction, maturity, and stability. It also matches the need for agile development."

"It's user friendly, much better than most tools I have seen."

More Camunda pros

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution is not user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

More BMC TrueSight Orchestration cons

"It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."

"The product's initial setup phase is difficult for beginners."

"The GUI needs to be improved, with more configuration options."

"I would like to see better pricing."

"The deployment model could be improved for easier implementation. More open documentation would be beneficial to understand the deployment process better and facilitate easier setup."

"We have faced problems with the performance."

"Like all BPM tools, they're very bad with proprietary UIs. In general, anyone who uses BPM tools should not expect to use their proprietary UI."

"Documentation can be improved."

More Camunda cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"We use a community version."

"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."

"We have an annual subscription to this solution."

"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."

"We're using the open-source version for now."

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"It is less cost-prohibitive than other solutions on the market. This solution was in our price range."

"The most attractive feature of the product is that it is open source."

More Camunda pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

10%

Government

Outsourcing Company

Financial Services Firm

26%

Computer Software Company

13%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

Control-M vs BMC TrueSight Orchestration

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Product Reports

BMC TrueSight Orchestration

October 2025

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October 2025

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Camunda BPM

Interactive Demo

Demo not available

BMC Helix

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.

Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.

What are Camunda's key features?

Lightweight Architecture: Offers streamlined and efficient process management.
Scalability: Supports growth and complexity in operations.
Flexibility with BPMN, CMMN, and DMN Standards: Ensures adaptability to different process modeling needs.
Open-Source: Encourages customization and user-specific enhancements.
Graphical Process Modeling: Intuitive interface for designing and automating processes.

What benefits or ROI should users look for?

Enhanced Efficiency: Streamlines processes for optimized performance.
Seamless Integration: Ensures smooth workflow across different systems.
Improved Collaboration: Facilitates effective cooperation between business and IT.
Customizability: Adapts to specific user requirements and system environments.

In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando