BMC TrueSight Orchestration vs Camunda comparison

BMC TrueSight Orchestration

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Camunda are two automation solutions competing in the field of IT and business process automation. Camunda appears to have the upper hand due to its cost-effectiveness and flexible workflow management capabilities, making it a more compelling choice for organizations looking for a balanced solution.

Features: BMC TrueSight Orchestration provides extensive cloud integration, advanced automation features, and a user-friendly interface that allows seamless integration with multiple environments. Camunda offers flexible workflow management with robust BPMN tools, an open-source model, and the ability to easily integrate with different systems using its REST API, making it highly adaptable for various business processes.

Room for Improvement: BMC TrueSight Orchestration could enhance its user interface for better accessibility and offer more comprehensive support for legacy systems. Additionally, expanding its open API capabilities could improve integration with diverse solutions. Camunda may need to improve support for non-technical users through a more intuitive interface and simplify data modeling to make it accessible to a wider range of users. Enhancing customer support for the free version could also drive wider adoption.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration is known for straightforward deployment, especially in cloud environments, and offers responsive support. Camunda provides efficient deployment tailored for business users, with comprehensive documentation and active customer assistance. Both products are flexible in various infrastructures, with TrueSight Orchestration being more cloud-focused while Camunda allows for broader customizability.

Pricing and ROI: BMC TrueSight Orchestration has higher initial setup costs but offers high ROI through extensive functionalities. Camunda’s pricing is more accessible with a favorable ROI, leveraging its strong process automation tools, making it an attractive choice for businesses seeking a cost-effective solution.

To learn more, read our detailed BMC TrueSight Orchestration vs. Camunda Report (Updated: April 2025).

BMC TrueSight Orchestration vs. Camunda

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

24th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Camunda

Ranking in Process Automation

1st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (1st), Business Process Management (BPM) (1st)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of Camunda is 27.6%, up from 27.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

An orchestration tool to automate the end-to-end process with a need to improve its user experience

In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.

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FABIO NAGAO

Chief Technology Officer at Looplex SA

Reduces costs with hardware abstraction and simplifies scaling

There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"This solution is scalable."

"I find the provisioning to be the most valuable."

"The initial setup is easy. The deployment was done in an hour."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"We have the ability to modify the product if we need to, and that comes in handy whenever we need to add new functionality and features."

"The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."

"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."

"I like everything about the entire BPM that comes with the BPM suite."

"EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service."

"Overall, the solution has been very solid."

"The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."

"The most valuable features are the management of internal processes, the ability to execute from design and the model for internal processes, the ability to make processes visible, and the ability to have information about the current state of each instance."

More Camunda pros

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The solution is not user-friendly."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

More BMC TrueSight Orchestration cons

"Initial setup can be quite complex."

"The Camunda Modeler installation poses a challenge, requiring local installation, which doesn't help collaboration like other online tools, for instance."

"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."

"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."

"I would like to see better pricing."

"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."

"The documentation could use improvement."

"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."

More Camunda cons

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing costs are anywhere from $80,000 to $100,000 USD per year."

"We use Camunda's community edition, which is free."

"We use a community version."

"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."

"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."

"Camunda is a cheaply priced product, making it one of its major USPs."

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Its price is decent. Everything is included in the license. The Community version is also good to start with. We are using the Community version."

More Camunda pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

19%

Insurance Company

Manufacturing Company

Financial Services Firm

27%

Computer Software Company

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

Control-M vs BMC TrueSight Orchestration

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Product Reports

BMC TrueSight Orchestration

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Also Known As

TrueSight Orchestration, Atrium Orchestrator

Camunda BPM

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

BMC TrueSight Orchestration vs. Camunda