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BIC Platform vs Bizagi vs Visio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of BIC Platform is 2.0%, up from 1.6% compared to the previous year. The mindshare of Bizagi is 9.4%, down from 10.3% compared to the previous year. The mindshare of Visio is 9.9%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio9.9%
Bizagi9.4%
BIC Platform2.0%
Other78.7%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I'm in awe of what the software can do."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"Overall, this is a very good tool to drive the global Process Architecture of a company."
"The basic mapping feature is key for me; it's fantastic, it's easy to use and it's free."
"In Bizagi, all of the features are valuable."
"Very, very stable."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"The amount of control that this solution provides is great."
"The visualizations and attachments provided by the product are valuable."
"The most valuable features are process mapping and identifying responsibilities."
"The primary functionality revolves around the creation of flow diagrams and diverse Building Information Modeling (BIM) using contemporary and pre-established notations. In my perspective, these ready-made notations prove highly beneficial. Despite being a compact tool, it is effective for tasks such as drawing organizational charts, making it a straightforward and uncomplicated tool."
"Visio has allowed us to create good diagrams for our technical employees to consume, and the solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"A good designation feature."
"If you just want to draw basic models and create systems diagrams, and not do anything too clever and link it together, then it will work well because it's quite flexible and easy to use."
"What I like most about the solution is that It's quite easy to use."
"The solution is user-friendly."
"The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio."
 

Cons

"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"There's an issue with the current manual that they're working on."
"One thing they could improve is the manual."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"Bizagi allows for automation, but it's very complicated."
"The technical support could be better as it sometimes takes them too long to get back to us."
"The product must make automation easier."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"The export and import functionality from Visio to other tools and the import and export functionality from other tools to Visio are areas with shortcomings."
"Transferring data was one of the issues that I expected Visio to have resolved."
"It's not the easiest software to use. It's not user-friendly out-of-the-box."
"There is a limitation in Visio."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"Technical support is hit and miss. When glitches come up, it can be difficult to engage with a true expert on the Microsoft side."
"I don't consider it as an enterprise-architecture tool. It is a very generic visualization tool."
"Licensing cost is one of the major points for improvement since it is quite high for personal use."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"It is expensive."
"The Bizagi modeler can be downloaded free of charge."
"If they can freeze the pricing in a contract, I advise them to do so."
"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."
"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."
"The pricing is reasonable and I would rate it 6 out of 10."
"The cost of the software is reasonably priced."
"You have to purchase a license to use the solution."
"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."
"Our license for Visio is including with the Office 365 subscription."
"The solution could be less expensive."
"My organization has paid for the solution. However, I have used it personally without payment. There is a free option available."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
9%
Retailer
8%
Educational Organization
7%
Financial Services Firm
11%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about t...
What needs improvement with Visio?
Licensing cost is one of the major points for improvement since it is quite high for personal use. People often turn ...
What is your primary use case for Visio?
One of the key use cases for Visio, apart from creating diagrams, is to create a rack elevation diagram for a custome...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
No data available
Microsoft Visio
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Camunda, Microsoft, Bizagi and others in Business Process Design. Updated: March 2026.
885,789 professionals have used our research since 2012.