We performed a comparison between AWS Config and BigFix based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is the most valuable feature."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Technical support, in general, has been quite helpful."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"The solution is scalable and provides over 100 rules."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"It's easy to use, not complicated."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The best feature of BigFix is its multi-platform support."
"Vulnerability scanning and patch automation."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"What I like most is that it is a powerful solution."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The security features should be improved."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"In an upcoming release, I would like to see some kind of analytics report."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"In future releases, I would like to see better integration with Apple products."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The remote software installation could be better."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
AWS Config is ranked 16th in Configuration Management with 3 reviews while BigFix is ranked 5th in Configuration Management with 91 reviews. AWS Config is rated 9.0, while BigFix is rated 8.6. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AWS Config is most compared with AWS Systems Manager, whereas BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus. See our AWS Config vs. BigFix report.
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