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BigFix Pros

FD
Security Solutions Architect at Thuthukani Technology Solutions
The solution is unbelievably scalable.
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Marketing Coordinator and Project Manager at Attend IT AS
What I like most is that it is a powerful solution.
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AG
Senior System Administrator at a legal firm with 201-500 employees
The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments.
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Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Head Infrastructure,Network and Services at North East small finance bank
We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution.
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Lead Cyber Security engineer at a manufacturing company with 10,001+ employees
It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market.
It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.
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NE
Technical Support Analyst at a computer software company with 11-50 employees
BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds.
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VS
IT Consultant at a insurance company with 10,001+ employees
The most valuable feature of BigFix is the reporting tool and patching Windows.
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IT Architect at a tech services company with 11-50 employees
It's easy to use, not complicated.
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Banker at a financial services firm with 10,001+ employees
BigFix technical support is good.
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Senior System Engineer at Platin Bilisim
BigFix is easy to use.
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BigFix Cons

FD
Security Solutions Architect at Thuthukani Technology Solutions
They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.
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Marketing Coordinator and Project Manager at Attend IT AS
They need better integration.
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AG
Senior System Administrator at a legal firm with 201-500 employees
Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area.
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Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Head Infrastructure,Network and Services at North East small finance bank
The reporting and dashboard parts have room for improvement.
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Lead Cyber Security engineer at a manufacturing company with 10,001+ employees
The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things.
Its pricing should be improved. It is too costly.
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NE
Technical Support Analyst at a computer software company with 11-50 employees
The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.
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VS
IT Consultant at a insurance company with 10,001+ employees
BigFix should improve its compatibility with other platforms, such as Linux.
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Banker at a financial services firm with 10,001+ employees
The product lacks AI, ML, and IIT.
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Senior System Engineer at Platin Bilisim
BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency.
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CTO at LE GROUPE NOVA
The remote software installation could be better.
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Learn what your peers think about BigFix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,780 professionals have used our research since 2012.