AWS Config vs AWS Systems Manager comparison

AWS Config and AWS Systems Manager are both solutions in the Configuration Management category. AWS Config is ranked #17 with an average rating of 8.0, while AWS Systems Manager is ranked #5 with an average rating of 8.2. AWS Config holds a 2.4% mindshare in CM, compared to AWS Systems Manager’s 7.9% mindshare. Additionally, 100% of AWS Config users are willing to recommend the solution, compared to 100% of AWS Systems Manager users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

AWS Config and AWS Systems Manager compete in the AWS resource management category. AWS Config seems to have an upper hand in terms of compliance and ease of deployment, while AWS Systems Manager stands out in versatility and functionality.

Features: AWS Config offers continuous monitoring, evaluation of AWS resource configurations, and compliance checking. AWS Systems Manager provides operational data management, automation capabilities, and versatile functionalities.

Room for Improvement: AWS Config users suggest the need for more integrations, finer granularity in monitoring capabilities, and performance improvements. AWS Systems Manager could improve its documentation, user guidance, and interface usability.

Ease of Deployment and Customer Service: AWS Config is praised for straightforward setup and effective customer support. AWS Systems Manager offers intuitive setup but faces criticism regarding complex configurations. AWS Config is simpler to deploy with better customer support.

Pricing and ROI: AWS Config's pricing is competitive, deriving quick ROI through compliance features. AWS Systems Manager, despite higher perceived costs, balances its value with extensive functionalities. Both products are valuable, but AWS Systems Manager's capabilities justify its cost.

To learn more, read our detailed AWS Config vs. AWS Systems Manager Report (Updated: December 2025).

Buyer's Guide

AWS Config vs. AWS Systems Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of AWS Config is 2.4%, up from 1.1% compared to the previous year. The mindshare of AWS Systems Manager is 7.9%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Market Share Distribution
Product	Market Share (%)
Microsoft Intune	8.2%
AWS Systems Manager	7.9%
AWS Config	2.4%
Other	81.5%

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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Garima Chauhan

Senior Cloud Engineer at Prabhav Services

Efficient value synchronization across multiple accounts with good reliability

AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts. When you update the value, it's directly reflected across the system without needing manual editing. This is particularly effective for setting policies securely. The parameter store features are among the best aspects.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for us is the security, including risk analysis and patch management."

"Intune's unified endpoint management platform is invaluable."

"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."

"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."

"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."

"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."

"Intune helps the organization manage access to its internal apps, data, and resources."

"For the price, the features included with Microsoft are appealing."

More Microsoft Intune pros

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The solution is scalable and provides over 100 rules."

"Installing the instances and performing upgrades is smooth and clean."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"The scalability is a ten out of ten."

"The solution is user-friendly"

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

"The solution's ability to scale is good."

"AWS provides Auto Scaling groups."

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"Has a variety of automation options."

More AWS Systems Manager pros

Cons

"It could offer more attributes for authentication."

"What I dislike about Microsoft Intune is the time it takes Microsoft to develop a feature."

"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."

"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."

"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."

"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."

More Microsoft Intune cons

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"There is room for improvement in built-in tools, they are not up to the mark."

"Improvements are needed as per customer requirements."

"The solution is missing a configuration that can assist us when writing our programming languages."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."

"Lacks sufficient integrations."

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."

"The cost is a very important factor to keep in mind because the cost of cloud services, not just AWS cloud, can be substantial if not controlled."

"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."

"Every AWS service comes with some associated costs."

More AWS Systems Manager cons

Pricing and Cost Advice

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"There is a license needed to use the solution and we are on an annual license."

More Microsoft Intune pricing and cost advice

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"The solution charges us per hour. There's no license."

"As we were doing a government project so the government got the project at a very nominal cost."

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"An AWS cloud engineer can bring down the costs."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Financial Services Firm

23%

Comms Service Provider

Photography Company

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	154

No data available

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	7

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about AWS Config?

The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.

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What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

See all answers

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...

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What needs improvement with AWS Systems Manager?

I do not use the automation feature in this product.

See all answers

Comparisons

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Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

IBM MaaS360 vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

SOTI MobiControl vs Microsoft Intune

Compared 2% of the time

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Spring Cloud vs AWS Config

Compared 15% of the time

BigFix vs AWS Config

Compared 8% of the time

CloudBees vs AWS Config

Compared 7% of the time

Microsoft Configuration Manager vs AWS Config

Compared 7% of the time

SolarWinds Server Configuration Monitor vs AWS Config

Compared 6% of the time

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Microsoft Configuration Manager vs AWS Systems Manager

Compared 11% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 9% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

Perforce Puppet vs AWS Systems Manager

Compared 7% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 6% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

December 2025

Download AWS Config product report

Buyer's Guide

Configuration Management

December 2025

Download AWS Systems Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Amazon Elastic Container Registry

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Buyer's Guide

AWS Config vs. AWS Systems Manager

December 2025

Free Report: AWS Config vs. AWS Systems Manager

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