Avaya IX Meetings vs GoToMeeting comparison

Avaya and GoTo are both solutions in the Virtual Meetings category. Avaya is ranked #16 with an average rating of 8.0, while GoTo is ranked #8 with an average rating of 9.5. Avaya holds a 0.7% mindshare in VM, compared to GoTo’s 3.3% mindshare. Additionally, 100% of Avaya users are willing to recommend the solution, compared to 88% of GoTo users who would recommend it.

Avaya IX Meetings

Read 4 Avaya IX Meetings reviews

189 Views
181 Comparison Views

100% willing to recommend

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

Avaya IX Meetings

GoToMeeting

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Avaya IX Meetings and GoToMeeting compete in the virtual meetings category, each providing efficient video conferencing solutions. GoToMeeting seems to have an edge in advanced features, while Avaya IX Meetings attracts cost-conscious buyers with its pricing strategy.

Features: Avaya IX Meetings is known for robust audio and video quality, integration simplicity, and flexibility for webinars. GoToMeeting stands out with real-time sharing, annotation tools, and mobile compatibility, catering to users who need more advanced collaboration.

Ease of Deployment and Customer Service: GoToMeeting offers a straightforward deployment process and reliable support, ensuring seamless onboarding. Avaya IX Meetings, though slightly more complex to deploy, provides dedicated customer support, which is important for implementation.

Pricing and ROI: Avaya IX Meetings provides competitive pricing with significant ROI, appealing to organizations looking to lower costs. GoToMeeting, while having higher setup costs, delivers substantial ROI with its feature-rich offerings, favored by businesses seeking high-quality conferencing solutions.

To learn more, read our detailed Avaya IX Meetings vs. GoToMeeting Report (Updated: September 2025).

Buyer's Guide

Avaya IX Meetings vs. GoToMeeting

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya IX Meetings

Ranking in Virtual Meetings

16th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 0.7%, down from 0.8% compared to the previous year. The mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
GoToMeeting	3.3%
Avaya IX Meetings	0.7%
Other	96.0%

Virtual Meetings

Featured Reviews

Letarik Terefe

Information Technology Division Director at Ethiopian Roads Administration

Supports chatting through text messaging and instant messaging

We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex. I have been using the…

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Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."

"Interesting collaboration features."

"I like the share information function."

"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."

"We can record meetings and share the screen with participants."

"It's easy to set up."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"The solution worked well specifically for audio meetings."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

More GoToMeeting pros

Cons

"Increase in participant numbers reduces quality of video and sound."

"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."

"The installation could be more straightforward. I would like it to work with other meeting software in the next release."

"Avaya IX Meetings' deployment is complex."

"The newer user interface takes a bit longer to get used to."

"GoToMeeting is too slow, which is why we no longer use it."

"The interface is a little outdated and could be better."

"I would like to see better support for mobile devices."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"I didn't like the fact that they tried to make their new version look like Zoom."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

More GoToMeeting cons

Pricing and Cost Advice

"Avaya IX Meetings' licensing costs are monthly."

"I'm using a subscription. The price is reasonable. It costs about $20 a year."

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What needs improvement with Avaya IX Meetings?

Avaya IX Meetings' deployment is complex.

See all answers

What is your primary use case for Avaya IX Meetings?

See all answers

What advice do you have for others considering Avaya IX Meetings?

I rate Avaya IX Meetings an eight out of ten.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Comparisons

No data available

Skype for Business vs GoToMeeting

Compared 30% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Webex vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 15% of the time

More GoToMeeting Competitors

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

Download Avaya IX Meetings product report

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Also Known As

Flare, Avaya Flare

No data available

Overview

Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.

Avaya

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Buyer's Guide

Avaya IX Meetings vs. GoToMeeting

September 2025

Free Report: Avaya IX Meetings vs. GoToMeeting

Find out what your peers are saying about Avaya IX Meetings vs. GoToMeeting and other solutions. Updated: September 2025.

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